Their payment system did not email me I had a balance for many months. When I finally received a…read morenotice it included late fees, I went in and was initially denied any relief of late charges of a balance I had no awareness of. Eventually they removed the charges. I can't imagine how many other people they have treated or exploited this way.

Dr. Tom Liebl was my vet for 30 years. He was great. He retired in January 2024 I believe, and I…read morewas transferred to the veterinarian that he mentored the practice was bought out by a corporation and there was no more Service Dog discount or allowing people to pay on a plan. I was told they would not see my animals until my bill was paid in full. I hope that CPAH loses a lot of business because of how people have been treated under this new management. Good clients have left because there is no longer "we care" attitude. CPAH has won the best vet in Lawrence for many years. I hope that what has happened in the first half of 2025 makes them lose that designation because the people that were on the place now do not deserve that.

My neighbor mentioned The Ridge to me because in February I boarded my toy Aussie at the vet and he…read morewas the only there for 4 days. Like being in solitary confinement. Took my dog to The Ridge on my last trip and he loved it. Able to socialize and be loved without being in a kennel. I now take him 2 days a week just so he can play with his friends and make new friends! He is only 12 lbs but plays with the big dogs! Thank you Pat & Marilyn for opening The Ridge Pet Resort!

The most kind & caring people with an amazing top notch pet resort!…read moreMy sister passed away unexpectedly and without hesitation they picked up her distressed dog Gorgie for me and took the best care of her until I could get to Kansas from South Caroline. When I arrived Gorgie was having fun playing with her new friends. Dogs know when they are safe and loved! If I lived in Kansas this would be the only place my dogs would stay!

10+ years of good service but today not happy I was running late even called to say running late…read morestep in about 12 minutes late and still they would not see my pet. Service has gone down hill and they are not going to accommodate you without letting you know it is inconvenient. The care is good and the Vets are good -no issue there.

My first red flag should've been the fact that they had open availability when no other vet in town…read moredid but I was rushing to get my dog updated on her shots and a badly needed nail trim. The woman who took care of our pup was less than personable, the tone almost condescending through the phone and during the appointment although that wasn't the issue as I understand that some people are just like that whether they are at work or in their personal life. One of the first things this woman blurted out to 2 young kids in their 20's was "I can see some buildup on her teeth so she'll need a cleaning. That runs around $600 for anesthesia" and a list of other things in a teeth cleaning I cannot remember at this time. My dog is only three years old it's not like she's old with a huge amount of tartar buildup. There was no "I recommend this chew" or "try brushing with this toothpaste" and this was on top of the $300 some bill for her shots and other extra things that she was recommending that day. My pup requires care and i understand that will cost money but to hit us with a total of $900 in expenses in the first 5-10 minutes of our appointment left a bad taste in our mouth. I'm reading other reviews that sound like I am not the first person to feel as if they are just trying to get as much money as they can out of their patients. I canceled my next scheduled appointment and will be going elsewhere from now on.

The owners of this establishment appear to be extremely childish and aggressive. I forgot to pay…read morethe training fee (my bad), and received this email from one of the owners threatening to slander my name across Lawrence. As a business owner, especially a small business owner as she describes herself I would imagine her to have more professionalism. Clearly that is not the case and i discourage all from using Wagmore services. I have been a valuable customer for many months and a small incident such as this should never be dealt with in this manner. Please reconsider taking your precious pups to people who can use such violent words!!

We took our mini doodle to Puppy 1 and are currently going through Puppy 2. The training center is…read moreHUGE, the trainers are very knowledgeable and kind and our overall experience was great!

Mady is my GO TO pet sitter. I have 5 dogs, some with special needs that include separation…read moreanxiety, seizures, daily medication administration and a senior dog with only 3 legs that needs to be carried in and out to the yard. Mady's background in pharmacy and vet tech is quite vast and she is so knowledgeable and dedicated with all aspects of pet care. I honestly have never felt more comfortable leaving my pets (and home!) in the care of someone other than my husband. Mady sends daily updates and photos. She really goes above and beyond when your pets are in her care. 12/10!

Mady has been my go-to pet sitter for the last several years. I am very protective of my cats, and…read moreMady is the only one I trust to care for them when I'm away. She sends me photos and updates daily to let me know how they are doing, so I can rest easy knowing my babies are safe and loved while I'm gone. I could not ask for a better, more reliable pet sitter!

I've used Kennel Crest numerous times. I often have to go on short business trips monthly. I own a…read moreyoung Rottweiler who is not neutered and sometimes doesn't get along with other dogs. With his breed and temperament sometimes a lot of business don't accept him. I love Kennel Crest because they provide him his own kennel with is own run. They get let out one at a time where they can play by themselves but still see other dogs but not be let out with other dogs. This way I don't have to worry about getting puppies or fights. And the staff is truly amazing. They are very professional, helpful, and so kind. With having a Rottweiler they can often be intimidating but these staff get to know the dogs and create bonds and relationships. My dog is no longer afraid to go, he gets excited when he's the staff and they're excited to see him. I would 100% recommend this place if your dog is not the group boarding type and you need a secure and safe place to leave your fur babies.

I have used Kennel Crest twice, each time for a week. My dog does not like other dogs so the group…read moretype dog daycare/boarding places aren't an option for her. At Kennel Crest my dog gets her own run with half of the run being inside and the other half being outside. There is a doggie door connecting the two sides so my dog can choose whether she wants to be inside or outside. The inside half is air conditioned/heated. The lower half of the run wall is concrete and the upper half is chain link fencing. They take my dog out of her kennel run twice a day and place her in a fenced-in area outside (by herself, not with other dogs, which is important to me) and clean her kennel twice a day. The first time I boarded my dog I asked staff to place her in a kennel at the far end, against the wall, so it would minimize her interaction with other dogs. (I didn't want her to frighten other dogs and stress them out) The staff were more than happy to accommodate my request and must have written a note in my account because the second time I boarded her they already had the same kennel set up for her and knew I was going to request the last kennel. I appreciate that they let me walk my dog to her kennel so I can see exactly where she will be at. They fed her twice a day, at my request, and gave her a chew bone every day like I requested. My dog completely destroyed her bed I brought so the staff set it aside in case I wanted to keep it, which I thought was a nice gesture. They gave her blankets to sleep on instead. I also expected my dog to be a little dirty from spending a week in a kennel but she actually looked cleaner when I picked her up. My husband even asked if they gave her a bath. I don't think they did but if they did that's great! My dog seems happy when I pick her up from Kennel Crest which in turn makes me happy!!! I would highly recommend.

Read this before boarding your dog here, if you care at all for their well being. I'm sorry, it's…read morelong. My first issue with this place is their pricing is not at all transparent on their website. Their website says $45 a night. This is grossly misleading. My dog is incredibly anxious and takes medication to help with that. They charged me to give her her meds that I provided for her. $95. Ninety five dollars to give a dog one and a half pills once a day. Not once did they mention this either on their website or when I was dropping her off. I shrugged that off. Irritated, but those meds keep my dog safe and I will pay ANY amount to keep her safe. And then I got home. Whereupon I noticed two large injuries on her front paws. One swelling abrasion, and one puncture wound. Naturally concerned, I called them to ask about it. The manager that I spoke to was very helpful and apologetic and said that he'd discuss with his staff and get back to me. He was polite and overall a joy to speak to and deserves a promotion. He said that he didn't notice any injuries on my dog during his time with her. After the call, I received a call back from the owner. He was condescending and short with me, blaming my dogs swollen paw on a grass allergy. Plausible, right? No. She is a mostly outdoor dog and we regularly go on walks in grassy areas. Beyond that- get this! He said during my dogs nail trim, he noticed the abrasion and thought nothing of it. His exact words were "it's like a kid at daycare, right? Sometimes they get hurt." Which absolutely makes sense, but the difference here is the kids parents would get a call, an incident report, anything to be like "hey this happened FYI." And if I had gotten a call I wouldn't be so angry. When I brought up the lack of communication (which, btw, I called 2-3 times to check on her during my trip and this was NEVER mentioned) he said "oh do you want me to make a note of that in her file to give you a call if something like this happens again?" (That should be default. Call the owner if something happens to their dog, what the crap?) And I said "no thank you, she won't be returning so that won't be necessary", and instead of working with me to find a solution, or at the VERY least offering to cover veterinary bills or refund the $95 that they didn't tell me I would be paying, he offered a very condescending goodbye and promptly hung up on me. Also please note that NO ONE NOTICED THE PUNCTURE WOUND on my dog over the course of her stay, when it was visible enough that we noticed within ten minutes. I respect that this is a family owned business and appreciate the work that went into building this, but the negligence and lack of communication and transparency is not acceptable. Not to mention the absolute lack of any solution offered besides "put Neosporin on it". TLDR: they did not disclose pricing, were very condescending, and my dog came back injured.

Beautiful facility with turf, play equipment, pool pawty's, cookies, a groomer, a trainer and the…read morebest staff. Love that we can look at pictures every day and our pup tells the true story - he cannot WAIT to go and truly loves the people and his pup pals. We use daycare Mon-Fri, have gotten training from David and the best grooming.

I am so glad I found Melissa! I am new to the area and needed to board my golden retriever over…read moreThanksgiving. She was responsive to my last-minute request and happy to meet with me beforehand so I could introduce her to my dog. It was really nice knowing that my dog was staying at someone's home rather than a kennel, and it put me at ease to see how much fun she was having at the dog park and in the backyard when I saw the pictures she posted. My dog came back tired and happy. I couldn't have asked for more. I will definitely board my dog with Melissa next time I'm out of town!

Melissa is the best ever. I have not had a puppy in over 13 years and I knew I needed help. She…read moreworked with Vega so well. She did more in 2 weeks than I could have done in months. She is so kind to send you updates. She also watches their health very closely. Vega started to show signs of a hotspot and she immediately notified me and helped me get the proper care for him. I got back a puppy that was potty trained!!!!!! No accidents since he has been home. He also know Sit, Come, Down. We are working more on the leash. I had a surprise work trip this week. She was able to take Vega for those days and help me with keeping the leash training going. She is so accommodating and knowledgeable. This is the best investment I could have made!!! If I could give 10 stars, I would.

have been going to this clinic for a couple months now and have had good experiences with the vets…read more However, I have had the same veterinary assistant, Kim, and every interaction I have with her is nothing short of rude and disrespectful. I gave her the benefit of the doubt not once but twice, thinking she could just be in a bad mood, but after my third visit with her I knew it was an attitude issue. Not only that, but two out of the three times I visited her, she didn't seem to understand the information I was giving her. When I tried explaining my pet's diet change, she didn't know that the type of food my pet was on even existed, when they literally sell the food at their clinic. She's constantly invalidating my concerns when explaining the behavior change in my pet, as if she knows them personally. My animal has never liked the vet, but he HATES this veterinary assistant. I'm not sure how she's had her job for 7 years, but it's no wonder she's just an assistant. All the other vets are friendly, helpful, and knowledgeable. Kim really sets a bad image for your staff and business.

Hi let me be more specific because gentle care has said quote "I must be talking about another…read morehospital "no I'm not a crazy person my animal is my child it's weird because you pay the money for a veterinarian to see your animal for certain things which as I will let you know are things that I took my animal to get done and yet I never met a veterinarian sure the vet tech at the end after they took my animal 45 minutes in the back room and what I want to know did you hold my animal for 45 minutes or did you put him in a damn cage? Really as his father I would like to know don't tell me I must be talking about somewhere else because I haven't seen you in 6 months I haven't seen you in 6 months on purpose Yes my dog needs to be seen again and I thought about you guys and I thought about the time that I had with you guys I thought about paying this high amount of money for a veterinarian to check his ears for instance to express his glands for instance and yet I never met a veterinarian they never came to talk to me the vet tech asked me if I had any questions yes I had questions for the veterinarian who had no time to come out and see the parents of the animal they are allegedly caring for. Yes it is true I have not been to you for 4 or 5 months and yet when my animal needs new care I thought about you first and I thought wait a minute why it's cheaper to go to Topeka and really they do it right in front of you everything they talk to you the whole way through if you have questions they'll answer them yes they spent 20 minutes out of their day for their patience parents the ones paying the bills. I would not recommend this place to anyone ever.

Jaz is happy! As a golden retriever I think he is coming along quite well. Allison, kenna, erica,…read moreare the he best

Quality: 5 stars Atmosphere: 5 stars…read moreStaff: 5 stars This place is an exceptional place to get your dog trained! It's locally owned and is definitely a place where you can trust the high quality of your dogs training. The staff really care about training dogs, which is all that matters! Give them a call for a quote and join their list ASAP! They are busy with a lot of bookings so it's good to get in the list quickly (this also supports how great the training is for dogs).