PetSmart on Sawmill Road is a typical big box pet supply store. They offer services to pet owners,…read moreincluding some veterinary services, and here you can purchase a variety of foods supplies, bedding, materials, and many of the things you need to keep your pet healthy and happy. There are a wide variety of items, and foods, and treats that are regularly in stock. Toys, leashes, training, aids, and grooming supplies all are readily available. you can also find food bowls, water dispensers, crates, and carriers all available for purchase here. Ample parking is available in front of the store, and carts to help get the things that you purchase to your vehicle efficiently.

We were here to pick up some fish for a 3 year old girl's birthday. They have quite a selection of…read morefish fit for different tank size. Baby girl is all excited. Looked at every fish and can't decide which one she likes most. The staff there are friendly, and told us all about the fish including the future cleaning. This is a nice store!

Well, it's a PetSmart…read more Not sure what else to say. The fish are pretty bland, but the reptiles and birds are really cute. I came here without a dog, like a creep.

I was on this side of town and stopped by to get some pet food & browse the toy isle. I found thess…read morecatnip suckers funny decided to buy a snake toy instead. This store is smaller than I'm used to and it was kinda dim inside, but it had everything I needed so a win is a win.

it is HORRIBLE for thepets they are selling. the Guinea pigs are stuck in a locked aquarium and…read moremost are alone which has been OUTLAWED in sweden because it's cruel. they are social creatures! not to mention the prices that ensure they are stuck in their hell longer. PetSmart please stop the cruelty!

We typically use them for grooming purposes so that's what I'm reviewing. Prices are comparable…read more It's always easy to get appointments when I need them and our dog comes home clean and happy.

I'm rather leery of taking an animal to a chain store grooming department. Only because I know they…read morehave a LOT they are juggling between grooming dogs, answering phones, and helping cash out customers. However, I made an exception this time because one of my dogsitting clients takes her dogs here. Twice I've watched her dogs after they've been groomed (siberian huskies). Not only do they look nice right away and weeks afterwards, but the client raved about one particular groomer for the care taken with the older dog who has arthritis. I know she doesn't leave her dogs to just anyone. I drove by a few days before to see the setup. It's in a dedicated space away from PetSmart so the staff can focus only on the animals being groomed. From what I could see while waiting to be checked in and the wait to pick up my dog, they are doing things right. One person is manning the front desk taking calls, cashing people out, and sending out online invoices. So, first, I made the appointment online. I picked the day and could see which groomer was available and at what times. Pricing was very clear. There's the standard liability information disclaimer and several times was reminded to bring in the rabies information from the vet. When it was time for the appointment, we were the second dog waiting in line to be checked in. All check-in was done outside of the lobby area. The groomer reviewed what needed to be done with the dog, and listened very patiently to my tale about how my dog had been going to groomers for years but was nervous going in so I didn't know if that was going to impact how she behaved, etc. The expectation was clearly set on how long it would take (the furminator package takes longer), and that before my dog was ready, an invoice would be sent to me to pay so everything could be as contact free as possible. It wasn't long before closing time and I hadn't received an invoice yet so I called to check on when my dog would be ready. The receptionist answered the phone and said she would check with the groomer who was with another dog while mine was drying. I was able to hear most, but not all of the conversation, and it was relayed to me perfectly! The receptionist said she'd send me an invoice and told me when to be there to pickup my dog. Within moments I had a text message with the link for payment. When I arrived for pickup, I waited outside of my dog's view but could still her body. There was a mirror on the wall that allowed me to see my dog's head. When ready, the groomer brought my dog to me and gave me a report on how things had gone. She usually provides a written report but didn't have time which was fine with me. The groomer had stayed after closing time to properly finish up the grooming package. I wasn't going to ask her to write everything down. 1. She told me about the good behavior my dog exhibited which reinforced that my dog had been groomed before and knew what was generally expected. 2. She told me about the behavior my dog exhibited when uncomfortable with the belly brushing or the ear cleaning. 3. Let me know that I should keep an eye on the ear that was particularly dirty and was uncomfortable for my dog as it could be the beginning of an undetected ear infection. 4. Told me to call ahead and bring the dog back the next day if the chest hair was shaggy because it didn't have quite enough time to fully dry while she was rebrushing it. 5. Set the expectation that there would be slightly more shedding the next few days due to the grooming process. My word. This is more information than I've gotten anytime I've taken a dog to a dedicated groomer before and the best customer service I've ever received. Obviously they love the dogs and my groomer is a superstar!

I do not recommend this place as my 11 year old dog who is very good at grooming since she's been…read moregoing for 7 years now, had the back of her paw clipped open about 5 mm and, when they could not stop the bleeding, she had to go to the emergency vet (on a Sunday). It took us 5 hours at the vet, plus from 10:00 AM - 3:30 PM because they did not call and tell me what happened. I had to investigate and go down and insist on picking her up before they told me what happened. She had been bleeding for some time, it stopped (they said), then picked up again. I have no idea just how long this was going on before I showed up. My original appointment was with the manager, then I discovered she gave another groomer my dog instead. My main concern other than the fact that it even happened although I know it was not on purpose is that I was not notified when it first happened and the time dragged on and on until I just knew something must have been wrong because it does not take almost 5 hours to groom a dog who is in good grooming shape. When I called to see what was taking so long they told me it would be another 5 or 10 minutes (they were obviously still trying to stop the bleed), and I drove down anyway and even 20 minutes later when I told them I was in the car waiting on my girl, they finally came out to tell me the problem. I had them drive her to the vet with one holding her putting pressure on the wound and I followed - thank God it was only a few miles away. I am now on the phone with corporate awaiting information on how to get them to pay for the vet's follow up visit today because they are not answering my call nor did they respond to my email yesterday letting them know there will be another payment due. Overall very bad service and dangerous to my girl - not so much because of the accidental cut but because of the inability to come forth when it happened and deal with it like it should have been dealt with - IMMEDIATELY!

Woof Gang has fantastic options for birthday treats for your fur baby. They have a selection of…read morehuman grade cookies, cakes and "pies" for your pup. I spoil my pet and had to try one of each! She had birthday celebrations for a week straight! They have some toys, freezer options, and other fun things to look at around the small space. They also offer grooming on-site. This is a fantastic little spot to get some specialty items for your pet.

After conversing with Joe about the different qualities of food brands, I can rest confidently…read moreknowing that Oreo is living his best life! Such friendly staff who greet me at the door and ask about Oreo. It really feels like I'm around family!

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.

I love this pet store it amazing and great service I found the best cat here! I love my cat midge…read moreso much

Great store and friendly employees. Easy in and out with plenty of parking. Located in a shopping…read morecenter on West Henderson Road. I usually turn on Reed Road and then into the plaza. Especially like this store had it seems a bit larger than Lennox and they have the Bulk Training treats with carob chips we like. They tend to keep these in stock.

I can't say enough good things about pets Friends From the moment we walked in, they treated my…read moredogs with such care and patience. You can really tell they love what they do. My puppies came home looking absolutely perfect clean, soft, and most importantly, happy and relaxed! They paid attention to every little detail, even if I forget to tell them about using unscented shampoo they remember, they care about everything from the cut to the comfort. The whole experience was stress free, professional, and full of warmth. I trust them 100% and wouldn't take my dogs anywhere else. Highly recommend to any pet parent who wants the best for their furry baby.

Stopped in while looking for fairy doors (Dublin has a fairy trail, a fun kid activity that pulls…read morepeople into stores.) Good selection, interesting items. Some creepy ones like rabbit heads. Friendly owner. Worth a visit if you have pets.

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