My dog Waldo has been going there for a few years now. They always do a great job. Great staff and…read moreWaldo love's going there too!

First time using and will definitely recommend! I already made our boys next appointment! They…read morewere friendly from the first call to make an appointment! We were welcomed with enthusiasm and smiling faces! Our Georgie came out the same way he went in Tails Wagging! Thank you so much for your service! See you in November!

This is my worst experience EVER at a groomers. They should be put out of business. They shaved my…read moreBichon Frise down to his skin. They claimed he had too many mats. To my knowledge he did have 3 small mats that could have been cut out. My little guy is only 11months old, all of his curly hair has not grown in yet, no way was shaving him naked a necessary action! Terrible, unfeeling people at this place. I have to wonder if he was otherwise abused while he was there. BEWARE EVERYONE!

Had used this groomer for years Had appointment for my…read moreSheepDoodel for Wed Jan 21. Showed up in 15 degree weathere at @8:45 AM Have always gotten there between 8:30-9 in past Waited in 15 degree weather for almost twenty minutes Rang bell several times Knocked on door There was a female in the shop taking out the trash I know she saw me standing in the cold at the door but ignored me THIS is not customer service Went hoe Called and cancelled appt and told them they had lost a long term client.

These folks do a very good job with our two Havanese dogs. Our dogs actually like going here and…read morethey always come back looking good!

I would not even give this pet salon/groomer a 1 if that was an option. I have to be honest we…read morehave utilized the services here occasionally as our normal groomer is always so busy and difficult to schedule at last minute ...perhaps I should taken note of that before I took my dogs back there ... but before we have not been as dissatisfied as this time. We have 2 golden retrievers and our youngest is losing his winter coat... so alot of fur and in need of a good grooming with trim. Please see what we got in photo below!!! Blisters from CLIPPER BURN and now infected. No they arent hotspots they were blisters that opened yesterday. My husband called after services and upon seeing the redness and blisters that formed he was not rude infact he used "disappointed with grooming and clipped too short and we never want him clipped that short again". Today at 8:03 am (the salon opens up at 0800 am) I received callback and it was "chelsea" and she was in rare form, right off the bat ready to let me have it and inform me "umm yes I was the groomer that clipped your dog and my clipper blades weren't hot and vet's misdiagnose this all time it's not clipper burn". Hmmm first red flag dading makes me think not the first time of this complaint. Looked into n reviews today and guess what it's not!!Then I hear a female in the background very caustic and cursing really loud and then i hear laughing. i asked Chelsea who is that swearing and yelling and is it directed to me and did they find this funny? Chelsea unbelievable answered "yeah and she is laughing at you because she knows that vets misdiagnose this all time". I said to Chelsea are you serious realizing at that point I knew I was speaking to a poor representative of this licensed business. So I asked who the owner was and Chelsea quickly responded " that would be my mom, Karen" and proceeded to give me an email address and then proceeded to say "well if he wasn't matted because you neglect your dog bc you dont brush him" , i said neglect my dog are you kidding me? If he had matting that bad then Chelsea, should not have clippered him to his bare skin if you couldnt see it. You should have taken more time and used scissors and products and again take time just don't clipper him directly to his skin. chelsea ended the conversation and said "well if your not happy, dont come back, we dont want your business". Umm do they really think I would take my dogs back there? Are you serious !! I emailed the owner "karen" and proceeded to go to the scheduled vet appointment. It was clipper burn and infact vet actually said it is one of the worst he has seen (a vet for years) and stated they clipper for surgeries and even they have not ever seen it as bad and he stated exactly what i said to chelsea if Teddie was "so matted" you don't clipper to skin. He said it is additionally infected directly at the level of skin. Shot, oral abx and topical ointment, and we went on our way. I still have not heard any response from owner! Poor business!!

It's nice to have a pet store close by in Long Neck. The staff is nice and if I need help someone…read moreis always available.

Friendly Helpful…read more Welcome staff Great service to pet community Would highly recommend this store to Anyone who love their pet

They rely on ONE single breeder to deliver their feeder rats and feeder mice, and this breeder has…read morenot delivered a single rat in nearly 3 months!! the employees in this location are wonderful and try to be helpful, but the selection of the breeder is up to corporate as I've been told. so, my snake who only eats LIVE rats (she has graduated beyond mice) is suffering. no other pet stores in the southern half of my state (Delaware) sell live feeders, so we are stuck with Petco. She's becoming malnourished now because the available mice aren't enough nutrition for her. This isn't something non-essential like wanting squeaky toys restocked, this is food. and nobody is doing anything about it. I'm currently on hold with corporate, but the call is farmed out to an Indian call center and the woman can't even spell "Delaware". This is hopeless and I'm PISSED.

We took our older dog to get her nails trimmed. Previously, our dog saw a young woman who was kind…read moreand gentle. She was wonderful with our dog. She was not in that day. The older man working there said he would be done in 5 mins. Our dog required a calm and patient person which he is not. He was rough with our dog and rude to us. Never went back. We were long time customers of Petco.

Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

Always does an excellent job grooming miniature labradoodle! When I need to adjust appointments,…read morewill accommodate if possible.

My Teddy is my heart and Faith made me feel at ease . My puppy looked so good and smelled awesome…read more I found my groomer

I have been taken my dogs here for years and all the staff is great! Spunky loves it there :)read more

Awesome place that care for your peers like they are theirs. Never any complaints. We've used them…read moreseveral times over the last two years.