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    PetSmart

    2.5 (33 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Private dog training

    PetSmart Photos

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    Choppy cut around jawline

    I made appointments for both of my dogs to get groomed. I had a busy day so made sure to make appointments for 9 am for both. One has to have an express groom due to health. I made appointments online as I always have. I get there and was told that they had to move the appointments around. Now I confirmed my 9 am appointments the day before. Nothing was said about having to change appointment times. I was told the appt times were moved since I book the appts online and you can't book express appointments online. I have never had an issue before. So I made the mistake of leaving my dogs there. I did get a call an hour later that both were done. I picked my dogs up and I think they let some child do the grooming. The cuts are uneven and choppy. Kimmy was incredibly rude and unprofessional. I will not be back.

    We took my baby to them for a much needed trim and she told us it would take two to three hours we came in at the two hour mark and she said in a condescending tone "he's not done yet " when we finally got him back he looked for lack of a better word awful the haircut was uneven he had patches where she almost nicked him one ear was curved one was pointed he did not have a sanitary shave and his paw pads were not shaved out and we just truly had a bad experience with there groomer named Julie at petco in Roger's

    Petsmart front
    Bruce K.

    The Wal-Mart of pet supplies, Petsmart has a huge selection of stuff for the dog, cat, bird, rabbit and fish in your life. At least ten different brands of dog and cat food, with all the special mixes that each manufacturer offers. Our older felines and canines need the "Active Longevity" so it's one huge bag of each for them. And you can't shop at Petsmart without picking up a special treat. They have three aisles of different dog toys, fabric ones and latex ones and others, plus several different types of catnip-enhanced toys for the cats. I'm not a bird or fish person, but it's easy to see that they have huge tanks and large cages with the right kinds of food for them too. On some days, they offer pets for adoption. I have to skip that area because I have a very soft heart and I'd want to take them all home with me. I already have plenty! Prices are decent - on the stuff that Wal-Mart sells, Wal-Mart is possibly cheaper. But Wal-Mart doesn't have near the selection that Petsmart does, so we're always here at Petsmart for the things our "furry" family members need. Petsmart also has a grooming service plus an in-house veterinarian.

    extra goodies with every curbside purchase!  (also included cat treats which are not pictured)
    Monique L.

    Have to give them a huge kudos for their curbside pickup. I was able to order online and almost instantly received a confirmation of my order and receipt. My order was ready for pickup within about 45 minutes. I called the store per the protocol in the pickup email and they delivered it right to the curb. The best part? My furry friends received a free "goody bag" with a toy, a treat, a bag of wet food, and a coupon flyer with additional discounts for future purchases.

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    7 years ago

    Terrible service. That's. All I have to say. excuse to I work here but cannot help. I have no control over it. Many others.

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Every time I have had an issue with a product they let me return it, I would say some patience is required when dealing with manufacturer defects etc.

    Mentioned in 2 reviews

    Read more highlights

    Kass Kennels & Training - Max "placing" Halloween Night

    Kass Kennels & Training

    (5 reviews)

    Kass Kennels & Training did exceptional work training our new cavapoo Max. We are fortunate that…read moreCOVID affected our family in a positive manner with the unexpected addition of Max. I grew up with dogs, but my wife and daughter barely knew bones from barks. Max was actually a really good puppy, but our efforts to train him were unsuccessful despite the review of several online resources. So we of course looked online only to have a difficult time figuring out who was going to be a good fit for training Max. A lot of websites had photos of larger dogs like german shepherds. Max had nearly topped out at 16 lbs and looks like a stick with ears when wet. He is shy around other dogs, and we worried about putting him in a school with other larger dogs. Then we found Kass Kennels & Training. Kass had loads of testimonials with lots of different dogs. They also had a video on their Instagram showing dogs learning to "place" and avoid distraction with the aid of chickens (NW Arkansas has lots of chickens - thank you Don Tyson). The pooch in training would reach the stage where they could sit in the middle of a chicken pen and ignore all the clucking, hunting, and pecking going on. Rocky Balboa used chickens while training to beat Apollo Creed, so Kass had to be awesome. We enrolled Max in a 14-day course. He stayed at the training camp, but during his time there, we were updated with emails and videos of his progress, which we could see was transformative. When we finally got Max back, Spencer and staff gave us some training equipment, a K&H cooling cot, and a set of instructions for ongoing training. Max was of course happy to see us and actually excited to show us his new ability to follow commands and walk next to us without a leash. Max will "place" and hold his position until released if we need him to be out of the way in certain situations, like when a delivery man or trick or treaters are at the door. One of my favorite things is that Kass also boards the dogs it has trained. We have used this service, and while he is there, Max receives a training booster because he participates in the training program with the other new dogs. We have referred others to Kass, and they have all thanked us for the great recommendation. Our family is lucky to have found Kass Kennels & Training for our wonderful cavapoo Max, and we recommend it for anyone looking for a school and possible future kennel for their furry family member. #yelpnwa

    Huge shout out to Spencer and team at Kass Kennels. We sent our 1 year old Golden Retriever Gracie…read morefor the 2 week board and train. We traded some messages with Spencer during training, and I was hoping for an emphasis on off leash recall, stay, and heel so that we could spend more time on the bike trails around Bentonville. Spencer let us know that he'd like to keep Gracie a few extra days to cement some of the behaviors we'd requested... the program is not a cookie cutter and is tied to dog's progress. So after 17 days Spencer brought Gracie to the house and made sure the handover/transition back to us went perfect. As to the results... we couldn't have asked for any more.... Gracie is focused on the task at hand. It's been about ten days and we have been reinforcing the training every day. Today I was able to walk Gracie off leash around the Bentonville square and down the Razorback Greenway. She was not distracted by bikes, walkers, other dogs, or even the squirrel that ran across the path in front of us. It was unbelievable. Thanks Spencer!

    Joint Forces K9 Group

    Joint Forces K9 Group

    (9 reviews)

    So I called and spoke to the person in charge at K-9 and told him our experience and how our dog…read morewound up worse than before we took him there. I requested a minimum of 50% refunded and his response was to offer another 30 minute training session for free to which I declined and asked him why would I trust that after spending 3000 plus dollars and leaving him there for a full month to which there was no response. It's such a shame that they were not willing to meet us halfway and do anything that actually helped to make up for not doing what they claimed they could do. They also have pictures of my dog on their Instagram still, as if we had a good experience there. Take him down off your insta please.

    If you live in NWA or the surrounding areas and want your pooch trained, this is the spot. I…read morebrought my two blue nose pits to them in February. Cody worked with both for two weeks and they are exponentially better behaved. I couldn't have asked for a better experience. This team knows how to train dogs, they were organized and treated my babies well. Over the summer, one of my boy dog had a behavioral issue (and it was later determined it was a DIFFERENT look alike dog). Regardless, I sent him straight to Joint Forces on the accusation. He spent time with Mykelti, their behaviorist. She was excellent. My boy is super well behaved now and is trying to rebuild his life after the false accusation. In all seriousness, this place is fantastic and everyone I've met here is great. I also felt that the prices were fair.

    PetSmart - groomer - Updated May 2026

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