We LOVE Triangle Tower Animal Hospital! Dr. Fox, Dr. Gholoni, and the entire staff have always been incredibly professional, kind, and helpful when taking care of Macy (our 13-year-old Morkie). Macy's been going to VCA Triangle Tower for about 4 years now, and we've never felt pressured to buy services or treatments we weren't sure we needed. And Macy especially loves her VCA groomer, Roberta, who makes sure our baby looks and smells great. We highly recommend VCA Triangle Tower for all your veterinary needs! read more

I've been going for 4 months, So far they seem ok. I'm not sure how thorough their exams are though.

It has taken me some time to gather my thoughts to finally write this review. I moved here with my dog who was about 10 years old. He began to have accidents in the house and not be able to hold it. I brought him in around November and they tested him for a UTI which came back negative. They told me it could possibly be Cushing's Disease, but it was unlikely. The vet did some research and called me a couple weeks late on a Friday night at work and told me that my dog probably had cancer and they had to rule it out, but they wouldn't be able to schedule the ultrasound until Monday. We finally scheduled the Ultrasound sometime in January. $600 later, cancer-free. They then told me it was probably Cushing's Disease and we had to do a special test for Cushing's to show up. Another $300 later, Cushing's Disease it was - it took over 4 months and close to $2,000 to diagnose my dog with what they thought it might be, but probably wasn't. They called on a Saturday. I left for a business trip on Monday. When I was out of town on Thursday, the person who was watching my dog called to tell me something was wrong - he wasn't putting weight on his back leg. The emergency vet told me it was neurological and he likely wouldn't make it through the night. It was likely a stroke caused by the Cushing's that could have been caught months prior... I get it, it could have been unpredicted, but why wasn't Cushing's tested for in the beginning... could this all have been prevented? I will never know. I never thought my dog would pass away while I was out of town especially when the vet told me he had at least 2-3 years left based on all of his testing. I do know one thing - if you are looking for a vet in the area, go to NC State. My dog ended up passing away there and they were kind, gentle, and patient. I would recommend them to anyone. If and when I ready to have another dog, that is where we will be going. read more

If I could give negative stars I would...Unprofessional and incompetent staff! Starting with the office manager who is disrespectful at best and much worse but unprintable! She treated us horribly! The "vet" or associate vet is incompetent. Apparently couldn't diagnose my pups infected paws even though he clearly was in pain to the touch. "Just in case" they prescribed a med which turned out to be for EAR infections!! Ridiculous! A different vet found the infection immediately and prescribed the correct meds. DON'T GO HERE! If you value your furry family member's health and want to be treated as a customer and not like you're doing them a favor, move on! They shouldn't be in business! Starting with their B!+ch office manager!! Deserves a NEGATIVE 5 stars! read more

I am deeply saddened by the experience that my family and I had at VCA Animal Hospital. It started 2 months ago when our cat started missing the litter box occasionally and we brought her in for a checkup. The vet recommended a urine test, and that she may have either feline idiopathic cystitis or simply be experiencing stress from a new kitten entering the household. Upon reviewing the urinalysis results, the vet called and said the results were clear and that we should try to give her space and time to destress. Over the next two months, our cat began struggling to breathe, so we brought her back. At this appointment, now two months from the first test, a different vet mentioned to me that there WAS BLOOD IN HER PREVIOUS URINE SAMPLE! Something that was never communicated to me! The vet now suggested a blood test and x-rays to determine if she had any diseases. The blood test was inconclusive, and the x-rays showed fluid around her lungs. At this point, the vet recommended performing a procedure to drain this fluid in order to help her breathe. I of course said yes to this, wanting her to be out of discomfort. She then performed x-rays again but could not pinpoint the cause of the fluid buildup. She recommended bringing in another vet to perform an ultrasound. Following the ultrasound we were told that she had many tumors and lymphoma. The veterinarian recommended that we take her home for one last night to be pampered before bringing her back the following day to be put to rest. During these procedures, we were informed that our cat had shown improvement and her breathing had become easier. However, when we brought her home, we noticed that HER BREATHING HAD SEVERELY WORSENED AND HER GUMS HAD TURNED BLUE AND NEAR COLORLESS, indicating an emergency situation. Instead of spending a peaceful last night with our cat, we received her in a critical state, far worse than when we had left her that morning. IT WAS EXTREMELY DISTRESSING TO SEE HER SUFFERING, not knowing what actions to take, and feeling uncertain about whether she would make it through the night. I strongly believe that the vet should have NEVER let us take our cat home in that condition. Eventually, we found an emergency hospital where we could bring her, and we were able to put an end to her suffering. I believe that WE WERE NOT PROVIDED WITH ADEQUATE INFORMATION AT VCA TO MAKE THE BEST DECISIONS FOR OUR CAT AND OURSELVES. Had we been informed about her condition, the potential outcomes, and the likelihood of those scenarios, we would have acted differently. We would NOT have allowed numerous procedures that left her in worse condition, and we definitely would not have permitted her to suffer any longer. I think that the order of diagnostics could have been handled differently, in the best interest of both the pet and the client, to ensure that additional procedures were necessary. Instead, it felt like an attempt to take advantage of our vulnerable state with very little hope of our cat's survival. We are shattered by our loss and the treatment we received from VCA. We would not recommend them to anyone. We called to cancel the euthanasia the following morning, but they were not remorseful of discharging her, and we never heard back from the vet. It's astonishing to me that they would let a pet go home in that condition, knowing that she would have to be put to sleep right away. In total, WE SPENT OVER $2000 TRYING TO DIAGNOSE AND SAVE OUR CAT, ONLY TO RECEIVE HER BACK IN FAR WORSE CONDITION FROM THE VET WHOM WE TRUSTED. In conclusion, I cannot OVEREMPHASIZE HOW DISAPPOINTED AND DEVASTATED WE ARE BY THE POOR TREATMENT WE RECEIVED AT VCA ANIMAL HOSPITAL. We hope that our experience can serve as a cautionary tale for others, and we encourage everyone to prioritize communication and customer service when it comes to veterinary care. We would not recommend this hospital to anyone and would advise against using their services. Although there is no happy ending, the one silver lining is that we received excellent care, support, and sensitivity at Oak Heart Veterinary Hospital & Emergency at South Saunders. From arrival, the receptionist showed compassion for our situation. We had a beautiful and private room to say goodbye, filled with tissues and as much time as we needed. The vet who administered the drugs was also compassionate and understanding. They were wonderful people who showed care for our loss, in huge contrast to VCA. read more

I've been going to Oberlin for 3 years and the staff have been very professional. Considering the health needs of our family pet with the treatment provided she been doing amazingly well. Thus far it has been a blessing. read more

I am beyond impressed by this place! We just moved to the area and came in for an initial visit with our elderly dog and saw Dr. Fox. She was wonderful and listened to our concerns. A few days later I called in for a refill of my pup's meds (started by her previous vet) and Dr. Ghiloni called me back with concerns over the current meds. He discussed recent research about the effectiveness of the meds and suggested some alternative options that are safer and more effective. He genuinely cared about Bailey's quality of life. He could have just refilled the meds and not given it another thought, but he didn't. This is what sets great veterinarians apart from mediocre ones. I am so happy we found VCA Animal Hospital! read more

This place is the best. We usually see Dr.Caplin and she is great at explaining everything we need to know in terms we understand. Even after we moved to Apex we still drive to Raleigh because we know we can trust any recommendation from this group. You can tell this staff actually cares about the animals. We had a dog pass away last year and we received a letter with messages from all the staff which was really touching! read more

Really like this clinic much better than others I've taken my pet. Competent Dr.'s, unlike many clinics you don't have to wait forever in those small rooms, clean and doesn't smell funky like many other offices, pleasant staff, read more

Groomer Roberta and the entire staff and Veterinarians take sure good care of my 3 year old dog. We have known the staff for 20 years with past dogs. The staff is like our family. Roberta the Groomer takes meticulous care of his grooming, and his paw pads from his recent grooming on 8/08/2022 were like butter! Thank you. His fur is soft like a puppy and our neighbors give compliments to Roberta's grooming on our daily walks.I trust no one but the staff at VCA Triangle to meet our dog's needs. Thank you! Myself, my husband, and our dog love you with all our hearts. read more

Surprised there is no review for this hospital. We took our cat, Dumroo here for his first free examination and two times later for fleas/tapeworm check. The Front desk assistant, the Doctors and nurses are very attentive and loving and Dumroo seemed to be at ease. The hospital was very clean. They gave a bag of loot - a mouse toy and a guide book on Cat Care, along with some treats. It is a bit of a distance to drive over, but we try to go to this Hospital only. Overall, highly recommended. Thanks, from Dumroo! read more

This is without a doubt the best veterinarian practice we have ever had. We have moved several times, within the United States, and overseas and deal with a wide variety of veterinarians, always trying to find the best care for the four legged members of our family. By far VCA is the most compassionate, caring and professional practice we have found. They have always taken in consideration the wellbeing of our dogs first but never 'overselling' services or procedures. Be confident that your family will receive the best care possible by Dr. Ghiloni, Dr. Caplin and their wonderful support team. read more

WOW!! This pretty much sums up my experience at this vet facility. This was Lulu's first experience at an animal hospital; so she was a bit skittish. EVERYONE, including the receptionists, were extremely patient and understanding in dealing with Lulu. Dr. Caplin and Adam, her assistant, were also phenomenal in working with Lulu. I was dog-sitting Lulu for my son, but I have strong encouraged my son to bring Lulu back for any further exams and follow-ups. The entire staff was caring and professional! Highly recommend! Thank you VCA TTAH from Lulu! read more

Doctor Ashleigh Caplin is amazing. She fixed my pug shugs double ear infection and did an oustanding job removing his rotten teeth and cleaning them. She is a angel. I would recommend anybody who is nervous about taking their pet anywhere to go visit her. She throughly explains everything and is extremely caring about your dogs needs. I couldn't have asked for a better person to take care of my son Shug. Thank you so much for all you have done and they have great staff members who are also amazing. Love this place, my dog is back to his normal happy self because of y'all. Thanks again!!! read more

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VCA Triangle Tower is the best place for pets! Dr. Caplin takes great care of my two old, grumpy and very needy dogs. She has always gone above any beyond my expectations and I think my dogs would be dead without her. I made the mistake of going to Petsmart once, and I will NEVER do that again. VCA Triangle Tower is the best vet in town and I will never go anywhere else. Ever. read more

Save yourself and your pet........I brought my kitty in for a sick appt, a few weeks ago. I made the appointment online which was very convenient!!! Once we got to the office and got into the exam room, the first thing said to me (by the office manager) was that "she looks so mean" and then started calling her "Al" when her name is actually Allie. It was unfortunate that she didn't seem to know the difference between the dog and cat booklets for the monthly insurance, she attempted to give me a dog insurance pamphlet twice in our appointment..... She obviously wasn't listening OR paying attention to my animal. The office manager seemed to not know what she was doing. We waited and waited without being told that there would be a delay in being seen, and once we said something... we were told the Vet was in the middle of putting an animal down. I wouldn't be one to question that, but when we checked in THE CANDLE wasn't lit up...... (the candle is supposed to symbolize if a family is saying goodbye to their family member). The vet was nice, and seemed caring...however, she basically asked what treatment had been done for my pet before when she would have such problem, and followed previous dr's treatment. We were in the VCA with a sick kitty for nearly 2 hours. WAY TOO LONG. I asked to speak to the office manager to voice my concerns of the visit as a WHOLE, and received a blank, and unkind stare while doing so. She then thanked me for the feedback, and stated she would bring it all up in the staff meeting that was conveniently later that afternoon. After receiving the survey through my email, I explained my concerns through that as well, and also asked that someone contact me from the office.....and SURPRISE! No one has... I would not recommend this VCA to ANYONE I know. read more

VCA has been our animal hospital for several years now. They are excellent! So caring and loving. Our animals are as please as we are! ;) read more

I am watching a friend's dog while he was working out of town. The dog is a very large dog, who sometimes gets aggressive when he is stressed or frightened. The dog seems to be getting an ear infection. Today, I arrived at the vet 15 minutes prior to my appointment. Actually I was an hour and 15 minutes early. I put the wrong time in my phone. Pam, the office manager was at the reception desk. She gave me the option to come back in a hour or to wait see if they could work me in. Once, I decided to wait on site. She gave me coffee and placed us in an exam room. Dr. Ghiloni was able to see us a bit early. For the naysayers, yes, I had to wait about 35 minutes but, he had other patients who also had scheduled appointments. He got to us as quickly as he could and was friendly and professional, He spent plentyof time examining the dog and explaining to me what needed to be done. I couldh't have asked for a nicer group of people or a better Vet. Thank you for your time and attention. read more

I must say that as my first visit i was very pleased with the staff in how they handled my pet dog. They were gentle and kind and answered all of the questions I had. They have the lowest prices for vaccinations I have seen and they really took pride in their work. I would recommend VCA to anyone who is looking for a great veterinarian. They are the best! read more

I cannot begin to explain the wonderful group Dr. Ghiloni leads at VCA. The hospital is really clean and conveniently located but the most important part is the quality personnel they have. The doctors are amazing, Dr. Ghiloni knowledge, patience, and heart are unequaled. We have been to much fancier vet hospitals since we moved to Raleigh but I would not take my pets anywhere else now. read more

I have been taking my pets here for years (3 dogs, one cat). All the staff I have dealt with are very friendly. They are very easy to work with and are good to remind you of upcoming appointments and scheduled vaccines. I feel my animals are getting the best care. Would highly recommend. read more