The best of the best! Caring, professional, informative to the end! Excellent resources and great…read moreexpertise! They helped Kona cross the Rainbow Bridge with love and respect! Many thanks!

This review is overdue, especially since our most recent visit was the third time I've visited and…read morenot had a good experience. This emergency hospital is closest to home so that's why we've tried it 3 times. That ended today though, we won't be back. I understand that for an emergency animal hospital acute issues are seen first. However, this location feels like the wait is forever when there's less than satisfactory communication from those working, especially from the front desk staff. Most people's pets are like family and when you have to bring them in for any type of emergency it's highly stressful for both owners and pet. I've made 3 visits here and had to wait for 30 minutes or more without being notified why and that is not okay. Feeling as if you've been forgotten while your pet is stressed, hurt or in pain is unacceptable. Sometimes all it takes is a check in to let people know they're still being attended to while waiting, and not forgotten. Today we arrived not knowing for sure if what my dog had vomited was blood or not (because we aren't trained professionals). We called before arriving to let them know we were on our way. There weren't any other pets waiting in the lobby when we arrived. The receptionist kindly checked us in, and it was quick because we had been there before. She brought paperwork over for us to verify info and sign. The first thing that I noticed is the age of my dog was wrong. This wouldn't be such a big deal if the prior two times that we had gone there, I brought it to their attention that the age of my dog was wrong. So that means they still hadn't fixed it since the last time we were there. A dog's age and weight are very important when it comes to administering any type of care. I let the receptionist know and she said she would fix. That was the last communication we had as we waited in the lobby for almost 40 minutes. People came out of the back with their animals. Other people arrived with their pets. Finally, because my dog was becoming very anxious, I decided to look up other emergency hospitals to see where else I could take her. I found one and we let the receptionist know we were leaving. They simply said okay, no questions asked and we walked out the door. I hope no other animal owners experience this type of service, lacking in compassion and care.

Unfortunately, we had to have our sweet baby euthanized last week. He had lymphoma and took a turn…read morefor the worst so we arrived a little before midnight and he crossed the rainbow bridge at 12:15 AM. Dr Sam Seramur was his doctor and was very comforting and gave us plenty of time to be with him before and after the procedure. Brady never turned down food so when they brought in chicken, he gobbled it down and although it immediately came back up, he enjoyed that last meal. The tech who gently removed his body wrapped in blankets was so kind and it meant a lot when he said that he could tell we were good dog parents. I hope no one reading this has to ever go through this but if you do, I recommend this caring business .

I was where a pet owner never wants to be, at an emergency vet on the weekend. My dog was lethargic…read moreand refusing to eat. Everyone at the clinic was very warm and helpful. When I mentioned that my dog was cold while we were in the waiting room, a technician brought him a blanket. The vet was kind when he came to talk to me about my dog and then later his test results. The medication the vet prescribed had my dog eating later that same day, and back to his regular self in a couple days. I am very grateful to the care the staff provided Rocky and me.

I came here today with my beloved Kitty, who is not feeling well. I came to see Dr Ward because in…read moremy many many years have taken care of animals. Dr Ward is simply the best! She listens and she cares. I have no doubt that my cat is in the best Care possible with Dr Ward in charge. This office is designed such a way that it makes me feel very comfortable. It's never easy when you have a sick pet, but these ladies are so kind that they make it as easy as it can be. One of the ladies in the front even carried my cat carrier to my car without me asking her to. It was so very kind. The prices are reasonable, I find them to be less than other veterinarians however, this is not why I come here. I come here because I need to know that my fur babies are well taken care of and I can be confident with Dr Ward that is the case. I highly recommend Dr Ward and Day Lily Animal Hospital.

I love Daylily Animal Hospital. Dr. Ward has been incredibly kind and compassionate to me and my…read morepets. She truly listened to my concerns and even tried to help make arrangements when money for vet care was tight, which meant more than I can say. She goes above and beyond. She is top notch. Everyone at Daylily Animal Hospital has been friendly, caring, and compassionate. I highly recommend Dr. Ward and her team to anyone looking for a vet who genuinely cares about both animals and their owners.

My dog Benny and I have been seeing Dr. Hoh and the Internal Medicine team for almost two years…read morenow. Words cannot express the gratitude I have for Dr. Hoh, Courtney, and Jamie. There were times in the last two years when I thought I was close to having to make the decision no one wants to make, but Dr. Hoh and her team never gave up on Benny. I greatly appreciate the time Dr. Hoh has put into researching Benny's case (she has probably even done it after hours!) and her detailed follow-up calls with me. I also appreciate how Courtney and Jamie never think it's a big deal that Benny is very vocal with them in the room (haha), and how they don't think I'm too nuts with all of my emails, calls, and questions. They all love on Benny, and it means the absolute world to me. They're angels, and Benny and I are so lucky to have all of you on our side. Grateful just doesn't even seem like enough. Thank you all so much for everything you do for Benny. I cannot recommend Heart of Texas (and getting your dog a specialist) enough. I have no doubt that everyone at Heart of Texas is awesome, but if you need an Internist for your pet, do not look any further. Dr. Hoh and her team are the best. Period. Also, a shout-out to Carissa and the front desk team, who are also so kind and helpful. Benny and I think you're the best too.

Here's a cleaner, more concise version that keeps your point strong:…read more I brought my big boy in after hours for a swollen leg. The staff were pleasant, but before even examining him, they presented a treatment plan with charges for radiology, CT, and even an MRI. That raised concerns for me, especially since the injury didn't appear orthopedic. I chose to pay the exam fee and follow up with his primary vet the next morning. He was diagnosed with cellulitis and improved quickly with antibiotics. I'd use caution with after-hours clinics--reading reviews ahead of time can really make a difference.

I have been taking my fur babies to Dr. Lane for years. He is kind, compassionate and a wonderful…read moredoctor.

This past Monday afternoon my husband brought our dog in Toby- who was attacked brutally by our…read moreneighbors two dogs. We knew that there wasn't much they could do but we had hoped they would try. We had also hoped for better service and bedside manner. When he arrived, the receptionist said "oh this is your first time here fill out this paperwork." - it's not our first time In fact we are long time patients for all three of our dogs. Then- instead of helping him or offering to let him wash his hands which were covered in blood they shoved paperwork in his face. Then- they proceeded to pressure him to make decisions on cremation when he stated he did not want that. No condolences- no comfort just payment options. I am so disappointed with his experience and the way the animal hospital handled this and our family. If you have a true emergency and need help- I would not advise going here. We will be switching our care somewhere else. We also have been way over charged for vaccines as well as being made to wait excessive amounts of time for appointments we show up to on time- and will be transferring care. On top of all of this we received a generic sympathy email instead of a phone call for our loss and our experience. Truly terrible and sad that this was our experience.

I've been bringing my dog to this clinic for years for nail trims health care and have always had…read morepositive, professional experiences, this was the first time we had an issue. During our most recent visit, my dog was handled by Milani, and unfortunately my small, older Chihuahua came home with a bleeding, shaved paw after her nail trim. This has never happened before, and it was very upsetting to see. What concerned me even more was the lack of acknowledgment in the moment, there was no apology, only an offer of gauze to clean the bleeding. I trust this clinic overall and will continue coming here, but I would strongly prefer that my dog is not scheduled with this technician in the future. My hope is simply for more careful handling, especially with smaller, older dogs who need extra gentleness.

So recently, I made a review and I mentioned the owner who was commenting nonsense on all the…read morereviews. I asked why he couldn't give a straight answer to how much services cost? He said it's because they give personalized care and require a $65 checkup! That's not personal care. It's a scam. Euthanasia is a done deed.... I had explained my situation and how originally I found this clinic to be affordable and caring. My 18 yo dog was euthanized here and it was because they actually told prices over the phone and were great. They at that time offered home services for this. That ofcourse was 2023 and things are horrendous now. Now they need to test for everything and it's not cheap. It's manipulation at its finest. I guess the owner didn't like me calling him out! So he deleted all responses and then had my review removed. Funny. I don't quit. You're testing every dog hair is ridiculous! My kids pediatrician isn't as thorough! I've come here for simple issues like dog ear infections and such but they want $400 every time for unnecessary tests and nonsense! So it's obvious you are all about money and not the wellbeing of pets! $100 to drain a hematoma that filled the following day! No ear wrap! No drains! Remember how your office had a poster saying you record all visits? That's Suss! Y'all are creeps! Then another sign said "we know your souls by how you treat pets" I see how manipulative you are! I see how disgusting yall are! Take out a loan!!! Don't let your dog suffer! Eww... yall are hell bound! Now since I see how vindictive you are... I'm posting EVERYTHING all over!!! Get ready! This is about to get fun. Now he has a woman taking the crap. She's commented as the company face but I have his face and comments screen shotted . Lets go!

New to Spicewood/Lakeway - had an emergency did not know who or where to go - friend said that…read moreLakeway Vet was open 24 hours! Panic - Dr Cheri Honnas was the second doctor we saw. She was excellent with my 14 year old Shih Tzu Gigi and explained in a really caring way what was going on and what needed to be done. I highly recommend Dr Honnas and the Lakeway Vet

The continued Increase in vets costs plus the encroachment of PE has destroyed this practice. I…read morewent in one year and informed my 5 year old cat need his teeth cleaned. I refused as I have never had a cats teeth cleaned. They were charging in excess of USD 700. The next year I took the cat back for his annual check. This time I was told how good his teeth are. I left this practice for obvious reasons - CROOKS!

My sweet Star, after enjoying her for 16 years, had to cross the rainbow Bridge assisted by the…read moreveterinarian at this clinic. We've used this clinic for all the years we had Star and if we were to ever have another dog I would use this clinic again. The staff is very caring and the veterinarians too. Yes, prices have gone way up in the years but that's the norm now, no matter where you go.

I have been with Hutto Vet for I think over 18 years. However I will NEVER go back and strongly…read morerecommend everyone find a new clinic. My son took his cat on Saturday morning as she hadn't been feeling well. After Dr Pratt going through a list of the most dramatic things it could be, he asked for a simple blood panel to start. He was informed that the results would be in on Monday. It was 9:30 am but they couldn't be bothered to get a urine sample at that time because they closed at noon! My son called on Monday but the vet was in surgery. He was assured Dr Pratt would call. She finally called at 8 but couldn't seem to get through. She didn't bother to try again. Another day with no results and lost for possible treatment. He called again Tuesday morning and was given the same run around. Dr Pratt was in surgery but would call as soon as she was free. I called that afternoon to let them know how upset we were! Dr Pratt had just walked into a room with a patient! So let me get this straight...we can left waiting for 2 days but she couldnt be bothered to leave a patient waiting for a few minutes to give us the test result! it's now 6 so we've lost yet another day of treatment IF there's something wrong and Dr Pratt still can't be bothered to call, leaving our pet at risk if somethings wrong!! PLEASE DONT PUT YOUR PETS AT RISK FOR A CLINIC WHO OBVIOUSLY CANT BE BOTHERED TO CARE FOR, SHOW AN OUNCE OF COMPASSION OR CONCERN