Will no longer use their services as they charge half-day daycare rate of $32 dollars even if you…read morecheck in your dog at closing time. I've been getting charged $32 repeatedly for daycare even though i drop my dog off at closing time, so this time, I literally checked him in at 6:55pm to avoid getting charged $32 half-day rate for daycare, but got charged anyway. I asked them reconsider charging me and they told me to go pound sand. So yeah, if you are going to fraudulently charge your customers for half-day of daycare when you are actually not providing any day care service, that's just bad business in my opinion.

I was not impressed at all with this location no real help or service. Just took my dog in the back…read moreand threw her to the other dogs without a slow introduction. Will not be bringing my dog back or getting any of their services.

We have been customers for many years and have had many family pets taken care of here. Dr. Fuller…read moreand now Dr. Praveen. This is a top notch and trustworthy outfit. The care staff and Dr. Praveen Yadlapalli is professional, open minded and very skilled, with your pet's health and wellness their first priority. I would recommend this clinic to anyone who loves their animals as family as we do.

Dr P. and staff have been super helpful after my puppy got into something she shouldn't have. They…read morehave been conscious of prices and it's honestly one of the better vets I took her too in the area.

I highly recommend Katie at Tranquil Tails. She took care of our very spoiled cat during the week…read morewe were out. Our cat, who was usually an angry shell of herself following our Christmas trip, was calm and happy when we returned. I won't go to any other pet sitter in the future.

From the owner: Available 7 days a week Only board one family’s dog(s) at a…read moretime Free run of home There are 2 cats in the house. Dogs can’t be aggressive Discounts for repeat clients, any Fairfax County Police, Fire & Rescue, Dispatchers-Retired and current. Dog Boarding Pet Transportation: Domestic & International Doggie Day Care Dog Walking Cat & Small Animal Care Overnight Boarding Vet/Grooming Appointments -and much more Required to have a meet and greet at my property prior to stay Flea and Tick Free Up to date on all vaccinations Non agressive House Trained

Sarah and Mike were amazing! From initial contact, Sarah was on Point! She got to know me and my…read moredog and what are needs were and she was able to work with my schedule. I did a 3 week board and train for my 10 month old Xolo, and was at first weary, by after talking to and interacting with the two of them, all my questions were answered, all my concerns were addressed and put to ease and I was confident my dog was in great hands. Throughout the 3 weeks, I got multiple updates on my dog and the field trips she took. Upon pick up after the 3 weeks were over, my dog was GREAT! My dog showed great skill while Sarah ran through some commands and heel work she worked on and when it was my turn to take control, my dog was able to remain focused (as best she could) and still execute commands and work her heel. Sarah thoroughly explained what she did and how I will be conducting training at home. She gave me all the tools I needed and allowed me to get comfortable with the equipment. Overall, Sarah and MDL has amazing customer service, care for dogs, and dedication to the training. 10 out of 10 recommend.

Wonderful and caring Great trainer Sarah has trained two of my dogs She has also trained my…read moredaughters dog

Ridgeside helped fix a problem rescue more than two years ago. They've been a home away from home…read morefor my fur babies ever since.

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

My cats and I love MMDP! I reached out to them a couple months ago for the first time after someone…read morerecommended them to me, and nearly immediately Ms. Blake got back to me. Within a few days she came over to meet with me and my cats, and to set up my pet profiles. The process was very thorough, she was very nice, and my cats loved her. Ultimately, Jessica was assigned to help with my cats, and of course, my cats LOVED her!! Even the elderly cat who is super shy eventually came out of his shell and allowed her to get close. The bonus is, Jessica sent me pix of them every day. When I got back from my week long vacation, everything was in order, my cats were fed and cleaned after and happy. I love MMDP and will be using them in the future. HIGHLY recommended!!!

This was our first time using make MMDP, and we cannot say enough good things about them. They…read morehave such a genuine love for the pets and care about their well-being as if they were their own. We left on our trip with great peace of mind every day getting feedback about our pets. They are truly an amazing team!!! You will not regret using their services to care for your pets!!

Jason did an amazing job on my great pyrenees. My great pyr is not an easy dog and it's been years…read morebeing able to find a groomer he will cooperate with. I had to self bathe him myself for years. Recently I had to board him last minute due to heading out of town. I also was nervous boarding him as he shuts down/will not cooperate as well. However, I receive no issues with boarding. He seem great leaving the facility. He has been matted for a while and needed sanitary trimming and brush out. The scheduler thought Jason was the perfect guy to handle. She was right. Jason brought me a new dog. You can tell my dog felt so much better. My family loved it. Highly recommend Olde Town Pet Resort Springfield for boarding and grooming needs.

Rude experience at the front desk on the morning of 7/24. I arrived, and the lady (curly hair) I…read morelined up in front of never acknowledged me. Though, I was within her peripheral vision and she definitely was aware I was there. She just never greeted me. Then, a coworker of hers, also a female, came to her to talk to her. She too did not acknowledge me. I saw another customer enter and line up in front of a male employee. He helped her. So I went and lined up there. He ignored me. Wtf. The 2nd female who ignored me after the 1st female noticed I was not being helped, so she asked me, "Have you been helped?" I flatly said, "No." The 1st female looked at me for the first time, but with attitude and anger, almost like she wanted to hit me. The guy proceeded to help me, barely making eye contact with me. Meanwhile, the 1st female was staring me down everywhere she went. I even caught it on camera. Ask me for the footage. I even posted it on Yelp. This was such a bizarre, rude experience. Customer service was extremely poor at the front desk. Only the customer service at the cattery lightened my mood. Such a stark difference. Whoever helped me there was extremely sweet. Front desk was horrible.

Kelia was the most amazing trainer for me and my dog. He was an anxious, dog reactive guy, and it…read moreaffected every part of how and when we interacted with the world. Since he's worked with her over the five-week training period, he's made a complete 180. Now we're able to walk around the city and not have him bark at every dog we see on the street. I want to point out that because my dog is innately anxious, it affects his physical state too with eating and other issues. Kelia shared that she used to be a vet tech and made me feel the most comfortable and confident with helping me set up a plan for when he might have an episode due to the transition and what all would take place to ensure he would be okay, loved, and healthy. Long story short, she cared for him for the days he was struggling, kept me updated, and he came out of it because she was purposeful, knowledgeable, and more than capable to handle the situation. I can't recommend Kelia enough for anyone seeking support and/or confidence in how they can better work with, love, and respect their dog. Bonus, she's genuinely such a joy of a human being!

Our family highly recommends Controlled K9! We adopted our boy Mortimer last year after he had been…read moreliving as a stray, and we were really struggling when he came home with basic manners, reactivity, and having him settle in with our other dog. We ended up sending both of our boys for a six-week board and train with Kelia. It seemed to only make sense to send both dogs so they would have the same baseline training. Kelia was amazing! She kept us informed just about every day with videos and texts so we could see that the boys were happy and making progress. When Kelia brought the boys home, she spent a few hours with us, showing all the commands and techniques that she taught them, so we had a seamless transition. The "place" command alone has been lifechanging. (Although as you can see in the picture, they sometimes refuse to use separate mats, LOL.) We use the command before we feed them, initially when guests come by, and when we just need them to settle down a bit. It has reduced the stress and chaos in our house tenfold, and we actually can see the boys relax when they know they have a place to go and chill out. Kelia also gave us the tools to make leash walking and general obedience so much more successful. There are a lot of options out there for training. What set Controlled K9 apart for us was (1) our boys lived with Kelia, her family, and her dogs during training - they were not staying in a kennel and were in a real-life, loving environment, and (2) the promise of lifetime, free follow-up support. The boys have been home now for about 3 months. The training has stuck, and we feel like we really have the tools we need to make life pleasant for all of us, including the boys. Kelia has also proactively checked in to make sure things are going well, provided tips on the best way to reinforce training, and has responded quickly when we have follow-up questions, including offering a visit. Over three months later, we are still completely satisfied with the training and support provided by Controlled K9 and Kelia, and we would use them again in a heartbeat.