This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

My pup loves this place and I feel so good leaving him there when I'm out of town! I get all the…read morephotos and report cards and I know he's having the time of his life.

I love Social Pet in Pineville. I have a special-needs dog, and they were the only daycare /…read moreboarding facility in the area that would take him because of his issues. I'm lucky to have them. All the staff are incredibly friendly, and Casey is a fantastic trainer.

I love Little Friends Pet Sitting & Dog Walking…read more I went out of town for Memorial Day weekend and had Devin come into my apartment to take of my cat Mia. Because I am a total helicopter mom. I had left instructions of how much to feed her, vet name and number, emergency vet number, etc. , etc. And this is after Devin came into my apartment and I had gone over everything with her! Devin texted me, took pictures and gave me a detailed description of how Mia was doing when I was gone. She cleaned her kitty litter, tried to play with her and even gave her treats! Mia hid from her but by the second day she actually came out of her hiding place. When Devin texted me that, it made me so happy! I did not worry at all about how Mia was doing by being alone because I knew that she was in good hands. I really enjoyed myself without having to be stressed out! It was so wonderful. I will definitely be using them again!

Taylor provided wonderful care for our elderly dog while we were out of town. She gave him lots of…read moreattention and love, and took it upon herself to do little extra things as well. We wouldn't hesitate to have her come back!

Absolute Failure of Care: Unauthorized Injury and Mismanaged Play…read moreI am writing this review as a serious warning to other dog owners. My experience with Camp Bow Wow Matthews was unacceptable, resulting in injury to my 10-month-old puppy and a complete failure of service on a follow-up visit. Incident 1: Unauthorized Procedure Resulting in Injury On his first visit, my 10-month-old puppy was subjected to an unauthorized nail trim that I did not request or approve. When I picked him up, his toenails had been cut down below the quick on multiple toes and were bleeding profusely. This indicates a severe lack of care and training, compounded by performing a painful procedure without owner consent. I complained to the staff immediately about the pain and distress this caused my puppy. Incident 2: Mismanagement of Play and Unapproved Confinement Despite the initial injury, I gave them the benefit of the doubt and brought him back. I picked him up to find he had been isolated and crated for the final three hours of the day. The staff claimed this was because he was "targeting a puppy." I reviewed the video footage they provided and confirmed that the behavior they labeled as "targeting" was clearly rough, energetic play--not aggression. For a professional daycare facility, misinterpreting normal puppy play and confining him for three hours instead of actively managing the group or separating him into a smaller, supervised area shows a complete lack of necessary skill and accountability. The combination of causing a preventable, unauthorized injury and then failing to provide the core service (socialization and supervised play) demonstrates a serious lack of professional care and judgment. I requested a full refund for both failed services. I strongly advise other pet owners to find a different facility that prioritizes the safety, accurate behavior assessment, and well-being of your dog.

I have used various camp Bow Wow locations, but this location has become my primary whenever I have…read moreto board my pups locally as this facility accepts dogs under 10# (not all locations accept under 10#). The process is typical for Camp Bow Wow of requiring new-camper interview prior to board/day camp. The interview process requires the pawrent to stay at the facility approx. 30 minutes while your pups' temperament/socialization skills are evaluated. If given the green light, pup is required to stay for a few hours of play. Staff is very helpful and caring towards the pups. They are also very efficient with the check-in/out processes. The facility seems clean and well -organized. There is an adjacent parking lot. Reservations and sharing records is now very easy via the Camp Bow Wow app, which also allows you to view your pups while they are in the playrooms and establish reservations with any of the camp Bow Wow locations. This location is quite a drive for me, but I have yet to find any other place who I trust to care for my precious pups when I have to be away for several days!

Every visit with either Kiki, my tuxedo cat, or Tootsie, my rambunctious French Bulldog, just keeps…read moregetting better and better. Monroe Animal Hospital continues to impress me with their exceptional customer service, skill, and genuine compassion. They truly treat every pet as an individual and take the time to find the approach that works best for them. I was especially amazed during Tootsie's recent nail trim. For years, previous vets told me sedation was the only option because she was so fearful. I watched as Dr. Fackrell and Magda calmly assessed the situation and confidently tried a different approach. Instead of forcing the issue, they used a gentle "air jail" hold, allowing Tootsie to stay secure while Magda quickly trimmed her nails. She didn't even flinch! It was over in moments, and for the first time, it felt like her fear and the stress surrounding nail trims had finally been broken. If you've struggled with a dog who dreads nail trims, I can't recommend Dr. Fackrell and Magda enough. They make an incredible team, and their patience and expertise made all the difference. At just $19 for a nail trim every three months, it's worth every penny. Thank you, Monroe Animal Hospital, for always going above and beyond. We'll see you in October for Kiki's renal panel recheck!

I just wanted to give huge shout out for the staff and Dr. Widay helped me through the most…read moredifficult situation of the passing of my fur baby Noah. Dr. Widay showed compassion, empathy and so much kindness while I was trying to absorb it all. I cant thank Dr. Widay Dee Dee, Delia, Meghan and Gisele who showed me so much comfort and love. If there were an option of stars to rate this clinic all the stars in the sky would probably won't satisfy my appreciation to Monroe Animal Hospital. Warmest hugs and gratitude Linda D and Noah

We had been told that our dog was not compatible for boarding by another facility. Our dog is not…read moreaggressive and well socialized. In fact his love for daily visits to the dog park are why we prefer boarding him over having someone watch him at our home. Club Fetch had the notes from the other facility and chose to give our boy a chance. They sent daily report cards evaluating his behavior with photos and took excellent care of our dog. When I picked him up they said that he was an angel and was welcome to stay there anytime. Club Fetch gives us great peace of mind. We are so thankful to have a safe and loving place to care for our dog when we have to be away.

It started when I submitted an appointment, through their website, I submitted one and then called…read moredue to a timing mistake, no one answered or even called back. The day of the appointment, I went in to the facility they said there was no appointment. They then proceeded to look at my records for my pet and stated "You need every single distemper shot in the series to be seen. NC state law." Upon a simple google search, the only shot required by law is the rabies shot (which my dog has). I was refused grooming for no reason by an ill informed staff team. Not to mention the lack of customer service by not having a booking system that works and lack of basic phone etiquette.

We have been taking our puppy to the barker lounge for a couple months now and have really enjoyed…read moreit! For the first time, they need a 'meet and greet' this is a full day of daycare for free where they basically watch to see if your dog is an appropriate fit. It was hard to find a day that worked as they had specific times to drop off for the meet and greet. So that took a few weeks to get scheduled. When we finally got in there, they were very friendly and gave me a tour of the facility so I could see what it looked like. When I picked him up they told me how he did and that he 'passed'. Moving forward, you do have to book ahead of time to secure a spot for your dog. I have done it the day before and have not had a problem of them being full yet. They also post on their Instagram and on the door of the building if they have walk-in availability for the day without a reservation. You can book right on the website as well as purchase days of daycare online, and the more days you purchase, the more $$ you save. They do not have webcams and they don't do any sort of 'report card' at the end of the day, so we just assume that no news is good news with how he did, haha! They do have an Instagram and post many photos of dogs daily. Our dog has been featured about half the amount of days he's been there. When he comes home he is exhausted. Typically for that day and the day after! Last time we took him, he was so sleepy for almost 48 hours that we really debated if he was sick but then just realized he was exhausted from having a great day of daycare lol! They are open from 7-7 on the weekdays so convenient for work schedules. We will be back!

Our Spense loves Barker Lounge. He's boarded there many times since we moved to Charlotte in 2020…read more The staff are dog lovers who clearly find joy in watching our "kids" and I love the report cards we get after boarding.

There is always a warm welcome and a caring attitude. These folks love dogs and it is apparent by…read morethe way that they remember their names. As a human I love this place but what matters more is what my dog thinks. My puppy gets so excited when she is dropped off and she runs to the staff with a wagging tale. This says it all as far as this human is concerned!

I rarely bother leaving reviews but I had to for this. Please read this and avoid this place. The…read morepositive reviews must be old My dog is clearly traumatized from being here... whether or not it was the staff or other dogs is uncertain. But she came back limping and whimpering. In the video footage we could see dogs mounting and fighting each other with absolutely no effort from the staff to break it up. My sister also left her dog here during this time and had the same experience. Our normally outgoing dogs are currently whimpering and cowering in the corner reeking of urine. They've never been like this before and I am absolutely disgusted. They've never been like this coming back from any other facility either. Something's going on with this place.. and I sincerely hope people read this and avoid this place at all costs.