Took a class to receive my CCL class was awesome and well taught Kris K was an amazing instructor…read moreand made the class super fun definitely recommend!

DANGEROUS, DEFECTIVE PRODUCT & APPALLING CUSTOMER SERVICE…read more ​Location: RangeUSA - Villa Park, IL Product: Canik TTI Combat 9mm Pistol Manager: Jeremy (Refused Return) ​I recently purchased a new Canik TTI Combat 9mm pistol from RangeUSA in Villa Park and, critically, immediately took it to their onsite range for the first test fire. I never took the firearm off the premises. ​The experience was horrific. The pistol was dangerously defective and non-functional right out of the box. Within the first few magazines, the gun experienced multiple critical failures, including repeated stovepipes, double feeds, and various other jams. The firearm is clearly unusable and does not function properly. ​The malfunctions were immediate and severe enough that they were witnessed and confirmed by the Range Safety Officer (RSO) on duty, another patron, and my friend. The RSO even suggested that I return the gun immediately and speak with the store manager about the defect. ​I promptly attempted to return the non-functional pistol. Despite the firearm having been proven defective on their own range, under the observation of their own staff, the store manager, Jeremy, absolutely refused to accept the return or offer any solution. ​This is utterly unacceptable. RangeUSA sold a demonstrably defective and unsafe product and then refused to take any responsibility, even when the defect was confirmed before I ever stepped outside the building. This demonstrates an appalling lack of commitment to customer safety and satisfaction. I am left with an expensive, non-working gun, and RangeUSA Villa Park and its manager Jeremy have lost my business permanently. Rangeusa asserts that the purchased firearm is not eligible for return, citing a general "Terms & Conditions" policy and advising me to seek remedy solely through the manufacturer's warranty. ​I hereby formally reject this response and refute the premise that their internal policy overrides my fundamental statutory protections as a consumer under the laws of the State of Illinois. ​I. The Priority of Statutory Warranty over Internal Policy ​RangeUSA's cited "Terms & Conditions" cannot supersede the obligations imposed upon a retailer by the Uniform Commercial Code (UCC), specifically the Implied Warranty of Merchantability, which governs the sale of goods in Illinois. * ​Breach of Warranty: A merchantable product must be "fit for the ordinary purposes for which such goods are used." The Canik TTI pistol, upon initial function testing at their facility, immediately and repeatedly exhibited critical cycling failures, including severe double-feeds and stovepipe malfunctions. These systemic defects render the firearm unfit for its ordinary, essential purpose and, moreover, constitute a potentially dangerous item. The sale of a product so fundamentally compromised is a clear and demonstrable breach of the Implied Warranty of Merchantability. * ​Irrelevance of Return Policy: A policy that prohibits returns is legally enforceable only for products that are otherwise merchantable. It cannot be legally invoked to prevent the return or recourse for an item that was, at the point of sale, patently defective and in breach of the warranty implied by law. ​II. Factual Precedent and Denial of Due Diligence Claim ​Their assertion that "we always encourage customers to carefully review their purchases before leaving the building" is factually irrelevant, as I did precisely that. * ​Immediate Discovery: The defect was discovered and verified on your premises--specifically, at your on-site firing range--seconds after the transfer of title. The firearm never left the physical custody and control of the RangeUSA property before the return was requested. * ​Staff Witness: The immediate and chronic failures were witnessed by a Range Safety Officer (RSO) in your employ, who recognized the gravity of the defect and personally advised me to seek a return from the store manager (Jeremy). In an attempt to correct the issue, Jeremy disassembled and oiled the defective gun. Which still malfunctioned at the same rate of failure as before. This constitutes irrefutable, contemporaneous documentation of the defect by your own staff, confirming that the product was non-functional at the time of discovery. ​III. Retailer Liability Precedes Manufacturer Warranty ​While the manufacturer (Canik) provides an express warranty for repair, this does not absolve RangeUSA, the retailer, of its primary liability for selling non-merchantable goods. The UCC places the initial obligation on the seller to deliver goods fit for their ordinary purpose. Relegating the customer solely to the manufacturer for an immediate, critical defect discovered before the product even left the store is an unacceptable attempt to shift the financial and logistical burden of a defective sale. ​IV. Demand for Remediation ​I reiterate my formal demand for the immediate rescission of this transaction, requiring a full and prompt refund.

I took the basic gun course and absolutely loved it! Robin,…read moreher husband Ron, and their range assistant Rob are absolute superstars! The class was not only informative but well laid out. At no time during the 4+ hour classroom presentation did I feel bored. The 2 hour range time was very fun and informative! I learned a lot from the range officer on duty, Ron, and Rob. Their personalized instruction emphasized safety and respect for the firearm but didn't make me uncomfortable at all in handling the gun. I'll be referring Live Fire to friends and co-workers interested in learning how to handle and maintain a firearm and will definitely be back to take the conceal and carry license! Thank you again Robin, Ron, and Ron!

I got my Illinois Concealed Carry training here. I was impressed with the knowledge and patience of…read morethe instructors. Lunch was good too!

This was my first firearm training class and it was for a CCL. The owners were very friendly,…read moreknowledgable, and professional. They are a new business so they don't have a lot of reviews and I was hesitant to sign up, but they were the only ones who weren't booked months in advance in my area. And it was an unbeatably low price. So glad I went! They were always making sure we weren't left with any questions on the material. We did in class demonstrations and went to the shooting range as part of our certification. And being a new business there were 4 of us in the class. Some people take classes with as many as 40 people so it was amazing to have such a great instruct to student ratio. Definitely recommend!

Instructor Portillo is very knowledgeable, easy-going, and provides excellent trainings. I attended…read morethe CCL trainings and was very happy I chose USA Veteran Firearms Training...was very affordable, gained a lot of knowledge, and enjoyed the comfortable atmosphere. I've worked on/off in the security industry as armed officer since 1998 and lived in many states....I've relocated nearly every year due to career. Although I'm highly experienced and knowledgeable of firearms, it's very important to go through trainings like this to know about the state's laws, etc. I've lived in many states and they all have very different laws.

Thank you & a huge shout out to Julio L and his staff for helping me obtain my CCL. This was my…read morefirst experience with handguns and training was a point of concern for me. Julio and his team were friendly, informative, down to earth, pleasant and just put my mind at Ease. I felt like I was given the proper information And that any question I had was valid and answered correctly with great knowledge. I would recommend this company to my family & friends anytime!!

Hi my name is qiana i posted a review regarding this establishment a year ago frustrated and…read moreconfused i gave a negative rating not knowing the process that it takes to get a conceal and carry in the state of Illinois. I wld like to share my update. First ill like to apologize to the owner Julio. My ignorance made me write the review what i didnt knw that i knw now is that Illinois has been over loaded with new applications and that for that reason its been a delay on reviewing applications. Not only is it time consuming but Illinois just don't have the man power to keep up with all the new applications. So the process can take a long time! Also with my application i switched addresses. When filling your conceal everything must match if not it will be rejected and sent back . Julio immediately reached out to me and he he took ownership and made my application a main priority. When new information came about he wld inform me and he wld reach out. I will not say the process was short . It was extremely long and u are kept in limbo with the state.. But i have my conceal to carry To present day!! Julio worked to find HARD to find my processing error the state never told me why my application was rejected... It was Julio that found the error and made the necessary corrections.. After i got my License Julio assisted me to apply for the remaining states ... I feel bad that i went to social media and slander this buissnes on my ignorance. I just hope as others seek this place and review my commentary that people will see its not about what happen but what was done in the service recovery that makes the real difference!. I just want to give a warm shot out to Gemini for staying on top of things! u earned my business and ill definitely send u more !! FOR GREAT DEALS AND GUN EDUCATION OR TO PURCHASE FIRE ARMS Or find out about gun laws I HIGHLY RECOMMEND U GUYS TRY GEMINI AND ASK FOR JULIO tell em Q send U...

Ok. I haven't been here in years. I used their range several times when they first opened up. Never…read morea problem, especially if you call ahead to reserve some range time. Fast forward to today. I had taken a few years off from shooting. But I got the itch again and shook off the dust at another range. Recently decided to start shopping for another firearm. I stopped by Maxon's as they had the 3 handguns in stock that I've been considering. While I did not purchase anything, Luis was extremely helpful, and knew his stuff. He was super friendly and patient with me as well. I really appreciated his relaxed, friendly attitude. Something you don't find too often in this scene. Their prices are a little high, but I think the employees make it worth it. I'll be back to use their range, and post an update if there are any issues. Minus 1 star for the price of their CC qualification target. $3. Ouch. The other range I go to in East Dundee sells them for ¢75.

2 weeks back, my girlfriend and I decided to stop in last minute to do some shooting. I knew we…read morewere coming in last minute on a Saturday so the range would likely be full, but decided to give it a shot regardless. Chris at the front was very helpful. He was able to fit us in a lane for 30 minutes even though all time slots were taken. Will definitely be coming back. Big thanks to Chris for being very professional and helpful.

Husband took me for a birthday outing to Article ll We used…read moretheir equipment and ammunition but we will definitely bring our own guns and ammo next round. I also want to bring my adult children for an outing. Edgar.Was the best host. So informative and a down to earth nice guy. It was a fun experience and we had a blast. Thanks Edgar!

Been here several times over the years. Also been to other ranges in the area. For me customer…read moreservice is #1 over everything. Here is your winner...not even close.

Definitely recommend courses through TTS. Vee was an amazing instructor to work with. He instructed…read moreour class of 6 and worked personally with each of us as needed and as a group. We will most certainly be taking our courses with him again.

10/10 , the classes were vey organized and the knowledge that was given is effective, over all an…read moreamazing experience.

Amazing training! Very informational and great instructor! Easy to work with and ask questions,…read morejust over all 5 stars!

From the owner: RTS specializes in training law abiding citizen to engage an Active Shooter or hostile encounter…read morethreat.

John and his instructors are the real deal. His colleagues including Al, Dawn, "Ski" and Craig…read moreenjoy what they do and it shows. It's a first class operation. They focus ion safety, training, skill acquisition and improvement. Exceeded my expectations. Facilities were great. Good people. Highly recommend. Will go back for more classes. If you're on the fence or have any interest do yourself a favor and check them out. You won't be dissappointed

BEWARE. Course descriptions don't outline the exact parts you'll need for their AR-15 course. Long…read moreafter they've cashed your check, the cancellation policy has elapsed and just before the class starts do they send out an email demanding your gun have very specific parts on it and what types of ammo you're allowed to bring. If your AR isn't to the owners liking you're disqualified and get the attitude of too bad so sad from them. Explained to the owner their website lacks any info that says very specific builds are required to participate. His viewpoint is that it's the customers fault for not being clairvoyant and throws in a few jabs for good measure. Wasted money training I won't be able to take and combined with a no refund policy, I'd recommend staying away from this shady company and look elsewhere.

My whole experience was great, from the moment I first called to inquired about the class to…read morefinally getting my results; Dalia and her team went above and beyond. The class is easy and clear, especially for those that are not familiar with roofing, Dale is an excellent teacher, he keeps the classes fresh and entertaining, the material provided is excellent and simple, I took the text and passed on my first try even though by background is not in roofing or construction; I really can't say enough. Do not be afraid to invest in the classes, it is worth every single penny; you will not regret calling Dalia and taking this step towards a better future...!

From the owner: The Roofing School of Illinois works diligently to build the state's ranks of the top roofing…read morecontractors by helping them pass required state licensing exams in the most efficient and effective manner available in Illinois.