I thought I booked this directly through the hotel. Turns out it was some third party booking site…read morethat turned my 1 night booking into 2 nights. When we checked out after the one night, the hotel staff said we had one more night. I told them this was incorrect. I went back to lodging.support to tell them that they got my reservation wrong. They said that they reached out to the hotel and that the hotel denied me the 1 day refund. All I can say is that you make sure you always book directly with the specific hotel. I will never be staying here again.

We stopped for an overnight on our way to pick the kids up from camp. You can tell the hotel was…read morerenovated in last few years. Lobby was had a current Northwoods vibe and was very clean. Rooms were lean as well. the staff is very accommodating. Breakfast in the morning was above average. Just a few hiccups. We booked a king, and did not get one. That happens. While rooms were nice and current, the tubs were not replaced and it showed. Also, the heavy curtains did not close, and there were lights in the soffit that lit up the room. I like a dark room for sleep and rigged up a way to block the light using hangers, but kind of a pain. If looking for a night's sleep, would recommend.

This place has gone downhill!! I've been coming here for years with my family and we will not be…read morereturning next year. They've taken away amenities and the room was filled with ants. The general manager Matthew was no help. Kept asking "what do you want me to do about it??" Not helpful at all and just rude. Find somewhere else to stay!!

Room security issue (woman traveling alone), inoperable interior door lock. One of two, main floor…read morekitchen windows without screen. Electrical wiring issue in bathroom adjoining bedroom. Notified desk. No alternative room offered. On two consecutive days, two different maintenance staff unable to repair; needed replacement, none available. Was working with a local realtor one morning at this unit's kitchen table when a person without knocking ENTERED ROOM, then, quickly left without a word. Numerous front desk visits and two phone calls by me after checkout over a two week period, found General Manager, Mr. B..., unavailable. On 9/4/2025, I received a return phone call from General Manager. Was told he and an Asst. Manager found lock on door of said unit operable and working. During my four night stay in the one bedroom unit nearing $400 per night for room and attached room fees with an inoperable interior security door lock, I was credited $25 per night ($100 total). I expressed compensation was inadequate. General Manager said he would look at interior lock again. If still inoperable, he would reconsider additional compensation. I requested a call back on his findings. Will add to this post at that time. (Note: This was my third stay at this resort over a fourteen month period.)

We came here in the middle of April not quite expecting so much snow and a blizzard incoming. Lots…read moreand lots of snow. We pretty much were the only ones in our wing of the lodge and it was great. Great showers, great roomy room, and view of what would be a lake, but it was iced over. The room was nice and cozy warm too. It would have been nice to have a channel to know what we were watching but we were gone a lot. Room service was great too! Everyone there was super friendly and helpful. One thing, feedback wise, is maybe to put a door before the hallway where the rooms are. The voices echo in the lobby and we could hear them all the way down the hallway. A little thing, but we noticed it. We would definitely stay here again, it was delightful and a great find!!

We checked in here before heading to "Family Day" at a nearby camp. Knowing we would have had a…read morelong day of driving beforehand, I asked for an early check-in, so we could freshen up before heading out again. The owner emailed us within 10 minutes of reserving online letting us know they would have a room ready. We were again greeted by the owner at check-in, and she could not have been more genuinely friendly. Our room was very clean, and the price was great. If you're in the area, shop local and don't stay in one of the chain hotels. Places like this deserve business.

Cute little place! Glad I came! I'll have to be back ;). Thanks for the 5x multiplier tier credits.read more

There is no loyalty in their loyalty program. I have gone to the Catter location at least once a…read moreweek and spend more than I should but play to have fun, not to win. My friend from out of town has joined me twice in the last 18 months. Carter gave her a free NCL cruise. What? Really?

A nice place to stay on an ATV or snowmobile trip. Decent rooms and you get $10 in free play for…read morethe casino. They also include breakfast which offers a variety of hot food as well. Having both a casino and a restaurant makes for a great place to stay.

The stay was nice, but when we got home, some if not all in our large group were doubled charged…read morefor their stay. I don't know how that could happen to all of those who were affected, we paid for our rooms separately. My husband and I paid cash for the night but had to leave a C.C. number as most places do, our card was charged for the room also! Make sure to check your credit card and keep your receipt! I know we won't be back. As of this time, the Credit Union is working to get our refund.

Gorgeous, immaculate, 1st class staff, well-chosen accoutrements all delivering a class but warm,…read morehospitable visit. Peaceful grounds, everything is in noticeably great share - none of the wear and tear that you see in even fine hotels.

I've stayed at the lodge and their condos multiple times. Friendly staff, clean, nice place. My…read moreonly complaint is the TV's. They are not smart TV's. No Netflix, Hulu etc. At the condos there is not TV's in the bedrooms.

Some of the best cabins Wisconsin has to offer! We've stayed here 3 times in the full service…read morecabins, twice with our 2 full sized dogs. Ann is a great host. She takes great care of the cabins and always has great suggestions when you ask her about anything local from food to activities. The property is great for walks and there's some horses and donkeys to check out too. Our dogs always feel at home on the ranch. We love to ride ATV trails and Spur of the Moment has trail access. You ride from your front door to anywhere you like in the area, no trailering. On our last trip we brought a side x side and all the great trails permitted our lager machine. All of the meals we ate out we did by riding our machines to and Ann supplied us with maps so we knew where we were going. The trail system has so many local and long distant places to go to it's good for beginners as well as veterans. Last thing that we've always enjoyed is the other guests. The Ranch is not only good to ATV'ers it's VERY horse friendly. On a busy weekend you can have all types of guests and on every trip we've done it's never mattered what you're into, people are just friendly. It's flat out relaxing.

From the owner: A Ranch Resort with Stabling up to 35 Horses located in Nicolet National Forest. 1,200 miles of ATV…read moreTrails, Full Housekeeping Cabins, Rustic Camping Cabins and RV / Living Quarter Sites. Our guests enjoy a variety of outdoor activities from fishing, hunting, hiking, ATVs, Horseback riding, Carriage Driving, Snowmobiling, Cross Country Skiing, Shoe shoeing and more. The Ranch is a Travel Green Destination. Same day rentals need to call in prior to 3 PM, if arriving late need to make arrangements. Reservations are necessary.

Very clean and updated in a convenient location next to Culver's. The breakfast was better than…read moremost continental breakfast with fine touches which really makes the difference. Front desk was friendly and attentive, and plenty of ample parking. I would definitely stay here again.

Very nice and immaculately clean hotel just outside Rhinelander. The staff is young and friendly!…read moreThe included breakfast is plentiful and generous, and a "real" breakfast *eggs, sausages, waffles, fruit, juices, yogurt, etc.). Right across the parking lot is a Calver's ice cream, in case you get peckish!

We had Mother's Day brunch at Eagle Waters and it was wonderful. This is our go to place for the…read moreholidays. Their Easter brunch is absolutely amazing! Their lamb just melts in your mouth. You must try it!

There just isn't enough staff and what there is is very slow. Can't review the food because after…read more20 at the table and nobody came by with water or even acknowledged we were there, we gave up. Will give it another chance.