On 01/10/2023 at 2.29 pm, we went to pick up our car at the Forester Garage in Forest Hills and…read morefound that it had a scratch in the right bumper that was not there when it was left two days before (all employees that receive cars are fully aware that we check it thoroughly each time that it's handed in and picked up). When confronted, the manager John Coello asked to whom the car was handed in and we responded Andres, who after several attempts to reach him said that he left the vehicle in the same condition as he received it. At that moment the supervisor suddenly said he had to leave and that he would give me a claim form the next day as the office was closed (strange as it was only 4 pm). When we returned the next day he said that as the scratch was almost imperceptible we weren't entitled to receive a claim form and that the company wasn't responsible for any damage that the car suffered while in their custody. We responded that we didn't trust them anymore to take care of the car and that it was safer to leave the car on the street than there. It's illogical that after paying this company each month a lot of money to take care of a car, not even being able to park it ourselves, they can claim they don't have an obligation to maintain it in the same condition as it was received. We feel robbed and scammed and obviously we're never going to use the services of this company and strongly warn everybody to learn from our experience.

Super service super staff. They have improved 100% since these reviews evidently…read more Always quick and courteous and never had any issues with damage. Totally convenient and affordable.

THE LAST TIME YOU GET YOUR SAY IS TODAY!…read more It's Election Day Tuesday November 3, 2020 in the Covid Pandemic nightmare we live in. I'm posting this again just to stress the need for everyone to VOTE! I'm at a loss for words when trying to explain why I feel it's so important. I just feel like no matter how much we protest, if we don't vote, change isn't going to come. It's the bottom line when all is said and done. It's how your VOICE is HEARD! A Year ago I attended my NYC First Day ever using Early Voting. I went the first day which was a Saturday shortly after they opened. My designated location is in East Harlem at the Jackie Robinson Center. Back then it was so easy, no line, electronic signature and they print the individual ballot. I had a great experience because I set aside the time to get my Voting done. I was anxious to see how it would be for the 2020 Presidential Election. Flash Forward to Early Voting 2020 during the Covid Pandemic and Presidential Election. I'm giving the Board Five Stars for enormous improvement over the years. It wasn't long ago the system was antiquated compared to what I experienced in other States. I had a good experience in 2020. I thought last year was good. The 2020 Election brought huge lines on the first day of early voting. It was a Saturday again. Voting doors opened 10am. There was very little confusion about where the lines were headed. The disabled had a separate line. I saw lots of Poll Workers that stopped to speak to us. Everyone was so nice and hard at work. Once inside I was completely comfortable with social distancing and the signature process. At no time did I need to touch anything that had been touched by another voter. Since my daughter and I were together they kept us together and we were directed to a separate line for a speedy sign in. If you have the voters card that comes in the mail they photograph it. The workers don't touch anything and you don't either. They do hand you the ballot only. You're given a pen and you keep it. As we entered and exited we were greeted and guided by friendly volunteers. Even with their masks I saw the smile in their eyes. They were happy we voted. We were happy it was only two hours from the time the polls opened until we were on our way home. We arrived a half hour before the polls opened. People coming later waited much longer! There are people complaining that changes need to be made. They say more polls need to open with more volunteers. They want more money spent on more voting machines. It's my opinion that after the Presidential Election and the pandemic is over complacency will return. Deal with the lines, the wait, and show up to VOTE! I couldn't ask for any Board of Elections to do a better job than My Home in New York City! You don't need to fear for your health when you vote. They have our safety as a priority. I haven't heard of anyone fighting or violence at the polls so far. There weren't any NYPD on duty at my polling place. Maybe they will make their presence known on Election Day. I'm glad NYC Voters are showing a true representation of how the majority of us behave. Let's keep the PEACE no matter who wins this election!!

In and out in less than 30 minutes. They're pretty quick with processing your stuff. $8 for parking…read morecus there's basically no street parking available

This review is based solely on the service at the front desk. We came to visit my friend who lives…read morein this building. The moment we walked through the front door, this guy named Carmelo was at the front desk looking obviously inconvenienced by us. Everything we said , he reacted with a disgusted look and had a nasty reaction. He got our names wrong when calling upstairs too, calling my friend Brent when he said Brian like 3 times prior. Granted we accidentally gave him the wrong apartment number as well, but I didn't feel bad about it based on his service. Seriously, This guy should get fired though. I think he's a maintenance guy from what he was wearing but geez, have some manners.

Used this garage a few times. The first couple of times was a pleasant experience. But the last…read moretime i went when i got my car back i noticed a heavy smell of gasoline when i got i the car. I also noticed my gas meter showed i had less gas than i remember.. needless to say i wont be using this garage anymore. Be warned, you pay them to park your car and they could possibly rip you off by stealing your gas.

I was on a jury for a criminal case. Every officer and worker was polite and kind…read more Judge John Voll was amazing. He was incredibly considerate and thoughtful. He made sure we understood everything. I found the case to be very disturbing. But, due to all the incredible staff it was overall a good experience

Came here for a meeting last week. Lots of security, but I made it through. We went to the Helen…read moreMarshall Conference Center to attend a Parks Meeting about a virtual link to park data. Very interesting space. Queens Brough Hall is hard to get to in the dark, and some directions should have been provided. Overall an interesting experience

The renovation of the waiting area on the westbound side is completed and I give it an A grade…read more They preserved the original design while updating a few features. Fresh paint, new benches inside and out, lighting, signage, outlets, historic photos.... The new bathroom is spacious, well-lit and goes on my mental map of public restrooms in KG. I believe in going local. And I expect to return. Thx, LIRR.

This station feels like a suburban LIRR station but a with a bit more of a city scene view. I…read morearrived here about 5:25am via the Q10. Shout out to that bus line for running 24/7. It took me a good 5 minutes to find the station. I found the southbound platform somewhat easily but the northbound took a few extra minutes. At that point, I was using instinct to find it and finally I saw a small stair way with door entrances and the elusive sign saying this way to LIRR. The northbound platform is also where you will find your ticket machines. I saw no staff on site but admittedly I did not venture further inward as I had a train to catch. It was pleasant to board here, a lot less crowded then Jamaica Station at this time of morning and now that I know where everything is, I will use this route again.

I wish there was a way to leave a worse review. It seemed fine until one of the workers made some…read moredisgusting comment asking how old my girlfriend was. He's lucky he didn't say anything else, all I wanted was to get her out of there. I could not recommend a service less. Disgusting behavior yet again from men in the year 2024. Slimy and so disgusting. Pretty sure they also stole cash out of my center console. Do better.

Staff is incredibly ridiculous with their attitudes in this parking garage, waited a long time for…read moreassistance, about five cars In front of me, once it was my turn I was told I was supposedly in the wrong line and have to circle back around to make the line again. But the five cars directly in front of me are ok and the person behind who came out of the line and surpassed everyone and stayed to the right on the on coming lane was Also ok because she is a regular client???? Unbelievable.

I don't use the LIRR often but this is the closet station to me when I do…read more It's been pretty quiet the few times I used it. Make sure you are getting on the correct side of the platform depending on where you're going.check the schedules as not every line stops here. There are ticket kiosks and an indoor waiting area. It's alway better to get your tickets before you get on the train. This is usually the first or last stop before or after Penn Station. Easy ride.

It's very pretty at this train station. It's so peaceful but other side of the loads are very busy…read moreshopping area. try to stop by it's not far from Manhattan.

I park my car here for 1 hour came back and the back window was complete broken, spoke with the…read moremanager and owner they refuse to give me there insurance information to pay for the damage. they said do what you want I will not provide you with my insurance owner said. I had to call the cops and my back window won't be fixed until they get the glass from the dealer witch will take 1 week. don't park your car here this people are careless of your car.

I was a monthly valet parking customer for 3 years, and two vehicles…read more If you want door dings and scrapes on your rims this is the garage for you. At the time there was an elderly man who worked the overnights and it was clear he had trouble getting in and out of cars because he would struggle. You know the kind, kicks the door wide open when getting out, has to hold onto the handle the get up, etc.. Mind you they can shuffle cars around at any time to make space for other cars. Almost every month I'd find new damage. The last straw is when they scraped the paint off my doors on a brand new Tesla, and denied any wrong doing. On top of that, the staff is overworked by management due to the sheer volume of cars they're accepting via valet (you'll NEVER see them put a "lot full" sign out like other garages do) when there's concerts at the stadium nearby for example. Because of this they are constantly stressed, speeding cars around inside to quickly get to the volume they have. And because of this they are not the most welcoming people. Lastly, the billing system is antiquated. Every month I need to physically pay the bill in the basement or mail a check to the main office. That means I need to go down when it's a good time FOR THEM to pay, otherwise they are running around moving and shuffling cars. If you're shopping around for a spot there are other garages nearby that are self park and automated billing. Do not park here if you can help it.

Phenomenal valet services. Great communication, reliable, arrived on time and will definitely be…read moreusing again in the future.

Imperial Driving Services surpassed my expectations of excellent customer service and…read moreprofessionalism. I was greeted by the friendliest of faces, ready to assist me and patiently answering all my questions about the evening. My experience with valet services in the past has been pretty uneventful and ordinary. The night I used Imperial, however, I was surprised by the effort they made to carefully valet my car and ensure I was being taken care of. 100% recommend this company! Will be using them for future events, for sure.