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    Pfaff-Martin Dianna Image Advisor

    5.0 (1 review)

    Services - Pfaff-Martin Dianna Image Advisor

    Animal shelters

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    5 years ago

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    Priceless Pet Rescue - Costa Mesa

    Priceless Pet Rescue - Costa Mesa

    3.9
    (67 reviews)

    I adopted one of our pups from here and he has been such a blessing in our lives. The fees are…read moreincredibly reasonable, especially considering that all the animals are fully checked out by their veterinarian at the Chino Hills clinic and are spayed/neutered already, which gave us great peace of mind. Unlike many rescues that are solely foster-based, PPR has a physical location. This is a huge advantage because you can actually visit, meet the dogs (and cats), and even use their play yard to see if you get along before committing to adoption. The facility is clean and the animals appear well-cared for. Every volunteer I met was friendly and helpful, without being pushy like I've encountered at some other shelters. I'm so grateful this rescue exists to help with the animal overpopulation problem. I highly encourage everyone to check them out (and other rescues/shelters in the area) and consider adoption first when searching for a new family member!

    i'm torn about making this review. while i am so thankful for our dog, winston, i am very…read moredisappointed in the lack of care by the rescue. upon meeting winston, my boyfriend and i noticed one of his eyes looked a little cloudy. when we asked the staff about it, they insisted that it was nothing and referred to winston's medical records. he is such a sweet dog and he's been an amazing addition to our family. however, it has barely been a month and i've already had to spend $2k on vet bills. i tried contacting the priceless pets vet that they refer their customers to, however they were no help at all. i ended up finding my own vet who confirmed winston is blind on the eye we pointed out, his teeth/ mouth was filled with infections and decayed teeth, and he had a lot of fleas. he needed several teeth extracted, and in doing so, they confirmed his age to be 6-7 years old. priceless pets told us he was 4 years old. overall, i do not regret adopting winston. i just wish the shelter did a better job of taking care of their animals and disclosing important information so that people know what they're getting into. i was not anticipating spending $2k within the first month of adopting our dog. had this all been disclosed, i could've at least prepared better. if you're looking to adopt a dog from here, i encourage you to have them conduct a full medical examination before doing so. don't rely on the medical history paperwork they provide upon adoption.

    Irvine Animal Care Center

    Irvine Animal Care Center

    3.9
    (244 reviews)

    I'm confused by all the reviewers saying they had trouble with the staff when trying to turn in a…read morestray animal that was found. I worked in Irvine and frequently ate lunch at the food court on Main Street/Jamboree. One day, leaving the food court, I found a dog outside in the pouring down rain vomiting by the trash cans. The dog gladly jumped into my car to get out of the down pour and I drove it to this animal shelter (yes, it vomited all over the back seat of my car). Not only did they take the dog in immediately with no questions asked, they helped me clean up my car. This place is amazing

    I had a very disappointing experience at the Irvine Animal Care Center. I came in looking to adopt…read moretwo kittens and found two that I was genuinely interested in. When we went to the front desk, we were asked to complete a survey, which was understandable. However, after reviewing the survey, a staff member named Casey decided that the kittens were "not a good fit" for me without ever allowing me to interact with them.What was frustrating was that the decision seemed to be made solely based on the survey, with no opportunity for me to meet the kittens or discuss my experience with pets. Casey repeatedly stated that the kittens were "mouthy," as if I wasn't aware that kittens can bite, scratch, and be playful while they're still young. Rather than allowing us to interact with them and make an informed decision, we were simply told it wasn't worth it because they weren't a good fit. I understand the importance of finding suitable homes for animals, but making assumptions about potential adopters without even allowing an interaction felt unfair and discouraging. I left feeling judged and dismissed instead of supported through the adoption process.

    Lovebugs Rescue

    Lovebugs Rescue

    4.4
    (37 reviews)

    Adopting our adorable Pitsky puppy through Lovebugs Rescue was hands-down one of the best…read moreexperiences. The application was super straightforward, just thoughtful, easy questions that kept things relaxed and zero-stress. We got a response from the wonderful foster mom within a day. Meeting the puppy at the foster home felt so special, you could feel all the love and care these pups get every single day. Lovebugs Rescue truly operates with so much heart. You can tell they're passionate about finding the perfect forever homes and support both the dogs and new families every step of the journey. We're beyond thankful we found our perfect family addition through them. I highly recommend Lovebugs Rescue. They make it such a joyful, positive, and loving process!

    I had been looking to rescue a dog for quite some time. A friend told me about Lovebugs Rescue. I…read morefound "Astro" in my search and set up a "meet and greet". It was love at first sight for us. We met with the Foster Mom Sara. She was a delight to work with. She helped with the adoption process and answered all our questions. She even made herself available to us after we brought him home to answer any further questions we might have and to help us with the transition of having Oliver (our new name for him) in our home. I have only positive things to say about Lovebugs Rescue. The process of rescuing Oliver was smooth. They did a thorough job of vetting us to make sure their rescue dog was going to a safe and loving home. They also wanted to make sure it was a good fit all around. I appreciated that. Thank you Lovebugs Rescue for blessing us with our bundle of joy. We love Oliver to pieces!!

    Pet Match Rescue

    Pet Match Rescue

    3.2
    (111 reviews)

    Pet Match Rescue is an awesome organization, giving so many loving dogs a chance in life, rescuing…read morethem from loneliness, risk of euthanasia, and placing them in well deserved loving homes! This was my family's first experience with pet adoption. Pet Match Rescue (PMR) made the experience smooth and organized, by having the adoptable pets online for review and applications available online so that you can prepare one in advance. You can look at their events list for an opportunity to meet the dog and talk with someone from the Pet Match organization. I love how Pet Match cares for its animals and focuses primarily on what is in the best interest in each of its dogs. They want to meet everyone in your family, talk with you and ensure there will be plenty of love and good compatibility between you and your future pet. If you want an organization where you just give them money and get a dog, no questions asked...this is not the place for you! They truly love their dogs and want them to have the best possible home. On the day of the event, we arrived at Petco and followed the Pet Match signs to visit Beverly, the beautiful little Yorkie/Pomeranian that we previously viewed on the website. We found a pen with some of the adoptable dogs in it, along with Phyllis, their foster mom. There we had an opportunity to visit with Beverly and chat with Phyllis about the dog. We found Phyllis to be a very friendly, caring foster mom for these dogs, with a very loving heart. She told us all about the little dog, including how she likes to play, her personality and eating habits. We were given an opportunity to take the dog for a short walk and get acquainted with our possible new companion. Along the walk our family spoke with Phyllis and shared what our home would be like for Beverly. After our brief walk and visit with Beverly, we decided that we would love for her to be a member of the family. We took our completed adoption papers to the table where we met Linda. We were a bit nervous when we talked with Linda, since we were anxiously hoping that we would be accepted as a match for Beverly. We talked about our home, told her a little about ourselves and even showed her pictures of our home. I thought bringing pictures of our home and the neighborhood where we would walk her, with lush greenbelts would help show Pet Match what it would be like for Beverly to live with us. The next morning, we received a call from Pet Match confirming that our family was matched with Beverly and that they would like to come with Beverly to visit our home. The next day, Linda brought Beverly to our home along with a big bag of toys and treats. Together we watched as Beverly played in our home and became comfortable in her new surroundings. Linda is very compassionate about their dogs and before we knew it, hours had gone by. She gave us lots of good advice on how to care for Beverly and showed us which food products were the best and which ones were not recommended. Linda talked to us about Beverly's feeding schedule and showed us all of the products, treats and coupons in the goodie bag. We enjoyed Linda's visit and appreciated all the advice that she provided about Beverly. She is an exceptional member of the Pet Match team and really goes the extra length to successfully adopt a pet. Beverly has been a wonderful addition to our family and has brought us much love and happiness. We couldn't be more pleased!

    We could not be happier with our new family member. By the looks of the reviews here, you either…read moregive 5 stars for an amazing experience or you give 1 star if you are turned down for adoption. I get it. Here is my story.... We looked on petfinder.com for a new puppy and we see a litter of six havanese mix puppies that are as adorable as can be. I submit an application and am told via email that we cannot see them unless we show up at a public viewing the following Sunday at the Petco in Newport Beach. It was Father's Day so we had to change our plans around to make it in time. They were showing them from noon to 3pm and we showed up at 2:30. The place was a mad-house. Totally mobbed with people from all over So Cal waiting around to get their 5 minutes in the play pen with the gorgeous puppies. There were literally over 100 people there during our stay. Our turn came and, after being handled all day, the puppies were all exhausted and taking naps. Still cute but it was way too difficult to request any one in particular. We needed to submit the names of our requested puppy(s) on the application, and then wait for a call. We figured there was no way we would "make the cut" but I did get a call on the following Tuesday. We were told that, based on our application (we listed that we had a kitten at home) we would best be matched with one named "Agate". We would need to agree to that one in particular but that was not one that we asked for. Based on Agate's personality, he would most likely have the best chance in a home with a kitten. We were thrilled to get any of the six and certainly welcomed their recommendation. They were going to stop by and do a home inspection later in the week. We did the recommended shopping for the right food, toys, playpen, etc. and awaited our meeting. We knew from experience that they wanted no dog door, locks on all of the side gates, a good perimeter fence, a nice yard with grass and someone home most of the day. Not great to lock up a puppy all day while mom and dad are working. Hence some of the bad reviews. Hey, I get it. When the puppies are cute and close to pure bread, these places can afford to be picky. Anyone can go to a shelter and pick up a chihuahua or pit bull and will cost next to nothing. A cute, almost pure bread, puppy will require different rules and a higher adoption fee. This is not a for-profit enterprise but they do charge more where they can and use the extra funds to help defray costs of running their program. What they do here is amazing. For example, we were ready to adopt Agate right away but we could not bring him home for two more weeks while he was battling an ear infection. The foster family, who was housing and raising all six puppies, was making sure he was strong and healthy before placement, and not looking to turn a quick buck. Our adoption fee was $625 (I think) which was a lot more than a dog from a pound and a lot less than a pure bread puppy from a breeder. Agate, now called Oliver, is a lovable healthy adorable little guy and were are lucky to have him. The folks here are all amazing, caring volunteers and they run a wonderful service.

    Mesa-Newport Animal Shelter

    Mesa-Newport Animal Shelter

    3.0
    (2 reviews)

    Friendly and professional! Seem to take good care of the animals that come through to them &…read moregenuinely care .

    This had to be the worst experience by far at any of the four shelters i visited when a so called…read morefriend of mine asked me to watch his cat and seven kittens by just showing up with them and putting me on the spot knowing im a huge animal lover. So he saw me coming from a mile away and left them here but said only for a few hours and surprise surprise he never came back or answered his phone after that or replied to any of my texts. And as a matter of fact blocked me all together on fb. So i did what i had to do when i was left with no other choice but to look in to relinquishing them to a shelter. And it was tough because the first day after he brought them WITHOUT a cage and just brought the babies in a shoebox and momma he was holding in his arms with no food for momma. So he screwed me. And i had to do what i had to do. So i understood everywhere i went at first because the number 1 policy is that the person taking the animal or animals has to live in that city so the first three had a legitimate excuse but then i went to the appropriate one and my bad i forgot my ID ive never done this before so i didnt know there was such a process. And i went took the cats back home and got my ID went the next day with kittens ID ready to go because thats what they said that thats the only thing i would need to be helped there. And im there a different woman and the same one that was there the day before were now both at front desk and the one i hadnt seen the day before starts to ask for my ID and asks what i was doing and i look at the other one and i asked her if now i was going to be helped because i did what she said and the other one asked me what seemed like a TRICK QUESTION one that no matter how i answered would be the wrong answer and i knew i was there the day before so i said two days because i didnt want to lie and the girl says its $800. $100 for each cat because ive had them for two days so that made them legally my pets AND I WAS HOT BECAUSE FIRST OFF IM NOT A PIECE OF SHIT I WOULD NEVER TAKE ANY OF MY PETS TO A FUCKING SHELTER. I CARE FOR MY PETS THEIR MY FAMILY. So then i said because some guy abandoned them that made them mine really because i was there the day before but they didnt want to proceed even when i promised i would email a picture of my identification. So im trying to do the right thing and would it have been better if i left them at their door and one of the women immediately talks over me and takes a copy of my id without my permission and says she's going to use it and contact the authorities and say i abandoned my cats and its a felony and all of this with my dad sitting in a chair in the waiting room. She was talking out of her ass like if she were a lawyer guarantee she doesnt know the law. But thats how bad this place is

    Pfaff-Martin Dianna Image Advisor - animalshelters - Updated July 2026

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