Company that installed and maintained our HVAC went out of business. Contacted Iceman to take over…read moreservice a year ago. They have been out twice now. Prompt, pleasant service with minimal hassle. Price is comparable to what we paid previously. Didn't try to sell us any unnecessary upgrades. Asked for a quote on adding a humidifier. Provided multiple options and explained trade-offs of each. Need to save up for the humidifier but will definitely contact them when ready to proceed. Will continue to use them for maintenance and would definitely recommend.

We have used The Ice Man for all of our hvac needs for many years. Always great, honest, reliable…read moreand fairly priced service. Brian provided our springtime check and tuneup on three air conditioning zones today. He was courteous, professional, and explained all of his work today. We would not use any other hvac company.

Had my furnace serviced after a no heat call. The service tech arrived on time (same day as when I…read morecalled) and gave me a solid assessment of the issue. He gave me a few options to fix my issue with a most cost effective option. What I appreciated was his willingness to let me watch his work. He walked me through his trouble shooting method. It ended up being a faulty gas valve, which is what I had concluded prior to him showing up. Of course there was a markup on the part but that's to be expected. It's a business and I know I was paying for the convenience of the repair done right and at that time. It took him 2 hours to do the job. This included bringing something to code that my installer (no longer available) had done via a shortcut. All in all, it was a great job that was professionally executed. And my technician was awesome! I highly recommend this company. Also, I believe they are still an independent company and not a subsidiary following a buy out. That's good! Oh, why not 5 stars? Well, I had hoped the invoice would have been below $1000. It's the cost of doing business and unfortunately I was not prepared to shop this one around.

Indoor Air installed a new Trane AC system for us and we used their annual check up service for…read moreyears. During our most recent system check-up (2022) they replaced a small switch while they were performing the annual service. They charged $300 for the part plus labor (it took 2 minutes), on top of the $160 annual service charge. We later realized the unit was still under warranty yet Indoor Air charged us for the work. It took four conversations to get them to fix their problem and they acted as if they were doing us a favor. One week later they had to come back because system kept shutting off. Apparently the condenser pump wasn't working: would have been nice if they tested it as they should have during our annual checkup. We were quoted $418 to replace it. The pump plugs in and is readily available on Amazon and at Home Depot for $60. We were being overcharged. Won't use them again.

A component in our HVAC system failed, causing a gas leak which required us to shut off the gas…read moreline during the middle of the cold front. CJAC responded quickly and their skilled technicians replaced the component without issue. They also answered all my questions about the system and helped us successfully navigate our home warranty claim. Definitely recommend!

I want to give Frank and crew from Central Jersey Air Conditioning, Inc. A huge shout out. Thank…read moreyou for helping me on such short notice. My AC decided to quick working right before a heat wave. I 've used Central Jersey Air Conditioning in the past I'll definitely will be using them in the future. Thank You!!!! Always a great experience. From a happy customer

If you're interested in all the details, keep reading. If you're not, the bottom line is that I…read morecan't recommend this company. Oscar won my business by giving me a low offer for a name brand unit. The one he put in was not the system he told me he'd use. Nonetheless, I didn't care since I was selling the house anyway. The one day job turned into months. They were in my house for hours for at least a week. When they "finished" Oscar said they'd come back the following week to check on things. Of course that didn't happen. But in fairness, it hadn't turned hot yet. When it did, he was no where to be found. I was forgotten like a used tissue. The last day they were here, I noticed damage to my floor. It bubbled from something cold being placed on it. I brought this to Oscar's attention and all he said was "oh." Days later, I noticed a wire that was just hanging and asked him about it. He minimized it and said they'd forgot to cut it but he was out of the country. Weeks went by and no phone call, no text no nothing. On June 1st, I texted him about the wire but he didn't respond. I woulda been content to hide and tuck the wires until the central air stopped cooling my house. It literally worked two days and then it stopped working. I messaged him on June 4th and he squeezed me in the same night. He was here for hours; in and out, in and out until he finally said that whatever the problem was he'd have to fix "tomorrow." The next day (tomorrow) the whole morning went by and nothing, not a peep from him. That afternoon, June 6th I finally texted asking him when he was coming to which he said, "Ga. The store won't have tanks until Monday. When can we get back in?" So, that Monday he came and "fixed" the issue. Oscar said something about it being hot outside and blah blah blah. Idk or care what he had to say because the condenser is supposed to work in the summer. That's exactly why you get central air. I was on vacation for a week. When I returned the house was cold. A few days later the condenser stopped working. I googled if it was normal and learned it was not and that indicated a problem. So, I texted, "Again, the outside piece isn't on. It's 74 degrees in the house although it's set for 70. It worked earlier but now it's not. I looked up if it's common for the condenser to be off and the blower on and it said no; that indicates a problem. I'll check again in the morning but I know this shouldn't be happening. Especially since it's cooler at night." I then looked on my camera and saw that it stopped working around 19:18. June 11 I texted him that the machine stopped working again. He asked if it's on outside to which I told him no. A few hours later I called him and let him know that the machine started cooling. On June 19th I texted him, "Again, the outside piece isn't on. It's 74 degrees in the house although it's set for 70. It worked earlier but now it's not. I looked up if it's common for the condenser to be off and the blower on and it said no; that indicates a problem. I'll check again in the morning but I know this shouldn't be happening. Especially since it's cooler at night." His response, "Reset it in the wrong cut the switch off and on again see if it turns on." After some more back and forth, he asked if I was back from vacation. Unfortunately I wasn't home. On June 29th, I asked if there was any way for the air to go upstairs. It should be known that the system when it works only cools downstairs and doesn't cool the second floor. He responded that he's away until Thursday. Today is July 1 and the hottest day of the whole year so far and the AC is not working. I heard gurgling noises coming from it and found liquid on the system. When I reached out to Oscar, he didn't respond. I informed him that I think the machine was refurbished because something brand new shouldn't have all these problems. I showed him pictures of the water. At this point, I'm contemplating going to court for a refund.

Oscar the owner of Whitestone Heating and Cooling deserves this 5 review!!…read moreAlthough I ultimately had to go with a different HVAC company due to scheduling needs, I wanted to take a moment to recognize Whitestone Heating and Cooling--and especially Oscar, the owner--for his exceptional service and professionalism. From the moment I reached out for a quote, Oscar was incredibly responsive, transparent, and honest about his availability and what to expect. He took the time to explain the options, answered all my questions thoroughly, and never tried to upsell or pressure me into anything. It's rare to come across that level of integrity and clear communication in the home services industry. Even though we couldn't move forward this time, I wouldn't hesitate to recommend Whitestone to anyone looking for reliable, trustworthy HVAC services. Looking forward to using this company in the future!

The technician was able to quickly diagnose the problem with my tankless water heater and repair…read moreit. I called in the morning and they were there in a few hours.

Exceptional quality; top-flight company delivering consistently excellent service, competitively…read morepriced. We originally met Scott from SG when we were looking to install a whole-house generator after Hurricane Irene in 2011. They did such an amazing job installing and maintaining our Kohler generator that we went on an Annual Contract, and SG became our regular HVAC and etc. contractor shortly after, and have been ever since. I write "HVAC and etc." because beyond maintain the generator and HVAC, they've done plumbing and electrical work for us as well, and every single job they've done has been perfect: Exactly as promised, on time, cleaned up after, and reasonably and competitively priced. They're quite amazing--in the run up to Hurricane Sandy in 2012, without being asked Scott came out to check the generator before the storm hit, and then with the electric service our for days, he did the same. SGHAC are a remarkably friendly crew, who has always delivered service beyond expectation. Highest recommendation...

Dwon was exceptional at diagnosing the HVAC issues. He is very reliable and dependent. He arrived…read moreon time and made sure the unit was functioning properly. he was definitely the right man for the job, and I will hire him again whenever I decide to upgrade to a new system. Reggie Johnson

Dwon came out to scope the work and then abandoned the job after presenting an estimate and…read morecollecting half of the payment. He promised to come back and stopped answering his phone and gave no further update and did not respond to messages and emails. Everyone should beware of this company. It is not legitimate and frankly should not be in business. BEWARE BEWARE OF THIS SO CALLED COMPANY. DO NOT USE AS THIS COMPANY IS A SCAM.

We had a power surge last Thursday due to thunderstorms, lost out AC. We immediately texted Perfect…read moreAir that same evening. They texted back on the following morning, Friday indicating someone would reach out to us. They did not. Since we were out of town for the weekend anyway, it was not too much of a problem but we were hoping they would be able to call us and schedule for Monday. On Sunday night, we texted again, did not hear back until Monday morning 8:30ish indicating they would not be available for 2 weeks. They could have told us this on Thursday evening or Friday morning so we could schedule with someone else. They obviously do not care about potential new customers.

Im not sure why my experience was so radically different when compared to others, but I'm still…read morewaiting for my invoice 3 months later... I guess I won't be getting the NJ clean energy rebate. Overall I was left with a very poor experience that I wouldn't wish on my worst enemy.

Scott steel is a gentleman he came out my store to evaluate a heating issue he immediately…read morerecommended a solution and gave us a fair price to complete the work He explained what he was going to be doing and how it would solve our problem We will definetly have the work done by his company and will post another review upon completion Thanks scott

Scott Steele was originally recommended to us by our home inspector when we were in the process of…read morepurchasing our new home. We needed to have a special HVAC inspection to assure ourselves that the furnace did not need to be replaced. Scott examined the equipment, diagnosed the problem, and then did the repair work before we moved in. This included correcting faulty insulation and sealing the ductwork so that the system would reach its optimal efficiency. We have had him return for additional work, including replacing the thermostats and a faulty circuit board, installing clean-out valves for easy maintenance, and even installing two motion sensors (which is usually electrical). Most recently we had a problem with the house humidifier and he came over on a slushy Saturday morning to fix it. He fully explains the work that needs to be done. He provides excellent advice and is always helpful. We have been pleased with all of the work that he has done. During my many years of home ownership, you won't find anyone better. Scott is professional, efficient, reliable, and on top of that, his rates are reasonable. I would recommend him to any of our friends and neighbors.