Imagine going to an auto shop to fix a flat tire. You pay, drive away, and 10 minutes later the…read moretire is flat again. When you go back, they tell you they can repair it, but you'll have to pay a second time. That was my experience with Dr. Alex McDonald. I ended up being charged an additional $300 to have a hole that was left behind re-stitched because it had become impossible to clean properly. This was in their email response when I pushed back. "The courtesy adjustment of $1,516.40 was applied to the 3D scan, 1 hour of IV sedation, and the debridement of the lower right area. This was basically all at no charge." All of which I paid for on my intital visit. What was most concerning was that when I shared this experience with other dentists and mentioned his name, none of them seemed surprised

I'm in the process of tooth removal/dental implant procedures with Dr. McDonald. I mainly went to…read morehim because my Dentist refered him and a friend who works with dentures/implants said he rated good. Long story short, my front tooth was failing from an injury almost 30 years. After getting assessed in an initial consult, getting second opinions, etc. I went with Dr. MacDonald and had the first part done almost 6 months after the initial consult, I chose that because of work obligations and my wife was getting a graduate degreee and I wanted to look ok in the pictures. I just had part 1) tooth removal in June, and his staff seemed to do a good job. I was put out and the process wasn't too painful, I filled prescriptions of antibiotics and painkillers that day. I coordinated with my dentist to get a temporary piece (or stayplate) a couple days after the intial procedure. So far good. My dental insurance from work covers a little bit of the expenses but the majority of dental insurances don't really cover it, they mainly do preventative care (cleanings and fillings). I had already put some into my FSA/HSA, unfortunately the timing of when I scheduled was after open-enrollment so I wish I had set aside more funds. Like I said, so far so good, and it's my front tooth so it'd be nice if it looked and felt good.

I came here for a consultation on wisdom teeth removal. I was looking forward to speaking with the…read moresurgeon and asking them some questions as I was hesitant about the surgery. However, I found the surgeon to be very dismissive - they didn't greet me, they interrupted me every time I tried to speak or pose a question and they in general seemed to be in a hurry. The surgeon also tried to upsell me on a post surgery procedure that I did not need (I would later learn). Overall, I felt very uncomfortable with their bedside manner. Last, the office forgot to give me my X-ray that I had taken during my visit only to mail it to me several weeks later without paying for the postage. I ended up having to do so when my mailman made the delivery to my home. It was not a pleasant experience. Overall, I'm glad that I trusted my gut and did not pursue getting my wisdom teeth removal here after my experience. I went to another nearby surgeon and had a great experience and paid much less as well. I would encourage others, if they can, to seek a second opinion and then make your decision from there. I am glad I did.

WoW! Dr. Brandon Kang extracted a lower molar from my mouth this morning and I am in awe over his…read moreexpertise. I had given up on the dream of a painless dental procedure until today. Dr Kang's touch with needles and dental tools is one of an artist who prides himself in causing no pain to his patients. His entire team from the reception to the procedure rooms also supports his high level of care.

I called to have a panoramic Xray done, I am going out of the country for some dental work and need…read moreit for assessment to have a treatment plan worked out before I leave. Just happened to see their sign as I walked the lake and decided to call: receptionist was nice, said they could do it, asked me to email the requisition from my dentist I didi and never heard back! A week later, decided to stop by to try and schedule, but office was closed - I thought, before someone opened the door as I was walking away, I turned around, the guy saw me and quickly closed the door! I went back to the door, knocked a few times again, saying Hey, Hey, the guy id'd himself as Ephrem. I told him about my need for the Xray, he said no problem just call the lady tomorrow and we'll take care of you, no problem. Was no problem, for them, as I called 2-3 times, left messages but realized, I'd been put on ice. Now, in their defense I kinda' understand, because how dare I go out of the US to have $16,000 worth of dental work, when I could get the same thing for $40,000+ right here in the ol' USA! My bad!

I visited Ephraim W. Aklilu and wasn't disturbed by his lack of listening and rude behavior…read more This is the worst experience I have ever had at any Medical Office. He says he charges fairly for the people of Oakland but he quoted me three time the amout vs. the Oral Surgeon that I received service from. This is borderline criminal and as a real public service I am working with the California Dental Board to ensure this doesn't happen to anyone else. I shared this with my General Dentist who referred me and suggested he stop referring patients to Ephriam. The only way to stop abuse is to share with others and I am very grateful for Yelp.

Dr. Thomas is a great dentist. He is not trying to rip you off. He spends his time thoroughly…read morecleaning and is very on top of time management. I am in and out quickly every time. There isn't a long wait. I fortunately haven't had to see him for any issues other than routine cleanings and that has been fantastic. I would highly recommend!

Updating to reflect their excellent customer service and highlight the fact that Dr. Thomas is open…read more2 Saturdays a month with appointments from 7 am to 2:30pm! Kat helped me with moving my husband's Saturday appt to 7am from 1:30pm so I don't have to be managing both kids solo all day. Much appreciated! I came today for my final checkup, cleaning and polishing of the year. My husband will get his last one of the year tomorrow. It's nice to be able to park in this lot and walk right in. The new space is really nice, new, and clean. All the equipment seems new too and the appointment was done so efficiently I was in and out in less than 30 minutes and Dr. Thomas does all the cleaning and polishing himself which is awesome!

From the moment I walked in I felt at ease. The thought of having surgery is already anxiety…read moreproducing for me (add to that my financial concerns). All was put to rest before leaving. Everything about the initial consultation felt both professional, yet comforting at the same time and I never, not once, felt doubt about my decision to follow through with this referral. Dr. Funk was very pleasant, she took her time and talked me off of the ledge with what seemed like viable options, and, gratefully, no pressure to do any unnecessary things. Though I have yet to do the actual procedure, I can only attest to the process in making in my consultation, first impressions are everything to me ... and finally, I just want to give high elevation to my interaction with the Business Manager, Mercedes. She was also very understanding about my financial concerns, thoroughly explained options and even encouraged follow-up with my general dentists to discuss best options for periodontics after care. I am feeling, thankfully, very comfortable (as much as I can), with my upcoming surgical procedure.

Still a straight five for these guys. They did a tooth implant in 25 minutes flat. They're great!read more

My father recently switched to Dr. Haley from another dentist and has been extremely impressed. He…read morekeeps saying that Dr. Haley operates on a completely different level and genuinely cares about his patients. The entire staff is warm, friendly, and professional, and the office has such a welcoming atmosphere. You can really feel that they take pride in providing thoughtful, high-quality care. Highly recommend!

My family and I have been seeing Dr. Haley and his wonderful team for four years now, and we could…read morenot be happier. The dental care we have gotten has been top notch, from cleanings to fillings, and the entire staff professional and warm. In an era where corporate entities are buying up and swallowing independent businesses, we are so happy to have found what we want - an independent business where we feel seen, heard and get top notch care. Thank you, Booth T. Haley team!

A dentist's dentist - the whole team keeps me smiling ( professional and efficient )…read moreAnd now they have Coco Floss ! Of course I got some - I never thought i'd say I look forward to my next visit with the dentist - but it's true

I would rate the care I received from Dr. Amy Blake D.D.S. a 5/5. I had received dental cleanings,…read morea crown, and referrals for oral surgery over the past seven years. I was informed that Dr. Blake left the practice. I have not been able to speak with anyone or receive a text or call back to schedule a cleaning appointment. I take away a star because of communication and ease of making an appointment is not there.

Easiest procedure I've had done yet. The waiting room was nice and Jackie took great care of me…read more Wonderful back house staff walked me through every step of the way and I even got birthday cake () from a staff member, Dr. Osibin was a riot and radiated some of the greatest energy I picked up on and that is why I chose him The procedure was fast, painless and healed quickly. I was worried about after care pain, but Dr. hooked me up and I only had pain for 3 days. Love it here, would recommend and would go back even if to just visit with Dr. Osobin!

Dr. Osibin was my very first oral surgeon and I am so happy to have seen him and meet him :) My…read moreexperience was great, he is warm and kind to his patients and the staff are great! I will definitely be referring my friends and family to him if they need any sort of oral surgery procedure.

I came to Dr. Suen for braces when I was a teenager. When he changed my wire, he would snip the…read moreback side of my cheek a few times. It hurt, a lot. And even when I say be careful, he was still super rough with me. Instead of cutting the back of the wire, he would cut my cheeks. Several years later, I went to get one wisdom tooth removed by him because he was the only orthodontist surgeon I worked with. Also, at the time, I was in college and couldn't afford to pay for all four removals myself. He not only effed up my bottom cheeks and gums more, there's still scarring till this day. So glad he didn't do the other three because my mouth would've been even more scratched and cut up. And instead of offering me anesthesia to knock me out, he kept me awake and banged away with a hammer and chisel to break up the tooth. There was so much pressure on my jaw I felt like it was going to pop off. This really sucked. I went to another oral surgeon for the other three wisdom teeth because I was not going to go through this experience again. I DO NOT recommend him at all for any procedures, not even sure how he is for cleanings but I doubt it would be any better.

Justin helped me get retainers and he had exceptional customer service. He walked me through the…read morebest solution. He walked me through different solutions and I really appreciate that. The women who help do the molds for my teeth was quick and very kind. Good Customer service is hard to come by. Thank you for being great

Thank you, Dr. Irving (who also happens to be a Cal alum) for taking care of my student at…read moreBerkeley! She had all four impacted wisdom teeth surgery during winter break with the oral surgeon in our hometown. She was good for the post-op but suddenly developed jaw and gum pain along with face swelling yesterday. She was scared and away from home. Luckily, I found Dr. Irving on Yelp. Called right at 8am this morning and Cissy, who answered the phone, was professional, understanding, and patient with this worried mom! She scheduled my daughter for this afternoon and was clear on what Dr. Irving needed from the other oral surgeon before the appt. And to fill out the Patient Registration form on their website. My daughter was cared for by Dr. Irving - both infected sides were numbed and cleaned out. He also wanted to evaluate her to make sure antibiotics were necessary. He reassured her that her recovery would be easier than after her surgery. He got her in and out. She is feeling much better tonight, and I'm glad she has an excellent oral surgeon away from home!

Dr Greggory Irving extracted a broken tooth for me today. He was very informative; discussed the…read moreoptions for a bone graft and implant. The procedure was painless and, four hours later, I am still without pain or swelling and I opted for only a local injection for the procedure. Thank you, Dr. Irving for a painless experience. I would highly recommend this office for any oral surgery needs. Suzanne