It's very concerning that I see almost the exact same experience I had at this store in another…read morereview. Do not sign up for any service or complete any sale at this store. Apparently it's store policy to deceptively sign you up for additional lines, and you'll be paying a higher plan bill as a result. I went in to replace a broken phone. I left with a new phone and a higher plan. It was my understanding that the higher cost was a payment plan for the new phone. Nope. I was originally paying $45/month for my plan. The sales rep signed me up for a second line, and a new plan that is $122 month. The phone is "free" for the second line. My bill increased $77 a month. The phone cost was $800. So after ~10 months I expected the phone to be nearly paid off. Nope. That $77/month was for the new service the store sales rep signed me up for without explaining what they were doing. And after almost a year of payments, there is still over $400 left on the cost of the phone as part of a 24 month agreement. So let's do that math. That extra $77 a month for 24 months for this new phone plan is $1,848. The phone outright cost $800. I am a senior citizen on a fixed income. I do not have a spare $1,000 to gift to T-Mobile. I recommend everyone who experienced this to file an FCC complaint against T-Mobile and this specific store.

I had been a TMO subscriber for 10 years when my wife and son decided to go to the Valley Stream…read morestore to add a third line to our plan and get our son his first phone. They were bamboozled and lied to by a slick sales person who somehow signed them up for not one but three extra lines and gave them a "free" phone that we later got a bill for $799 for. When we went back to the store to the complain about being lied to and sold a bill of goods, they made us wait forever and then closed the store. Eventually, my wife had to go back to the store 3x to get them to remove the unwanted lines and provide a more affordable non-free phone. They are a bunch of nasty liars who don't care about you at all at this store. Don't shop here. And, don't use TMO, because this is their idea of customer service.

Visit Date: December 13, 2024…read more I came to T-Mobile to drop off a trade in phone. UPS took too long to deliver the phone I ordered from T-Mobile, it was kind of a drawn out saga, for two days I had no idea what happened to this new phone until it was delivered. So I didn't really trust UPS to deliver the trade in. I was helped fairly quickly despite the fact that the store was crowded. Joshua helped me and he was amazing. He worked efficiently on inspecting the phone and accepting it. I'm very happy with T-Mobile and the help I've gotten whenever I've walked into a store for whatever reason. Not only that but even the phone delay was not their responsibility they made things right the best way they could by giving me a credit on my next bill. Even though it was UPS' fault and not theirs.

If I could give this store zero stars I would. I went to this store today to have a phone…read moreactivated. The salesperson who was supposed to assist me replaced the SIM card and would not complete the rest of the activation process. I will never return to this T Mobile store. With AI taking jobs, I can't say I feel bad for anyone who's job is replaced by AI, with such poor customer service.

Sal was quick to respond and easy to communicate with. He spent quality time getting everything…read moredone. I'm happy with the quality and price.

Had a cabling job that no one else would touch, Sal and his team were on-site and finished the job…read morequicker than I could have ever hoped for. Highly recommended and great work.

I use Alpha Computer Group for all my Technology and Computer needs. I recently used ACG when I had…read morelaptop issues. I stopped in and they were able to diagnose the problems and provided an accurate estimate for the repair. In addition, they cleaned up my laptop and offered suggestions for protecting it. They treated the computer as if it was their own. We are now discussing the benefits of computer controlled alarms and cameras for my home. I love working with companies that are educated in the latest technologies!

I have used Alpha Computer Group for over 4 years now and I can't believe it has taken me this long…read moreto write a review. Alpha Computer Group started with me when I was first setting up my own home office for my start up company. They helped me set up my computer with its own data network connecting me with the other founder of my company located in New York. Alpha Computer Group also designed my company's website when I did not have the bandwidth or manpower to do it myself. Now, our company has grown to 150 employees and Alpha Computer Group has been there every step of the way. The helped my partner and me move from our homes into a commercial office space. They set up our telephone network systems, the computer network infrastructure, and the business email for all of my employees. Alpha Computer Group is our IT hotline for when myself or any of my employees have issues. We simply go on their website, fill out a ticket request and someone responds within a day. They also come to my company once a week to work on any issues that cannot be resolved over the phone. This summer, they will be installing security cameras and an alarm system with remote access for all employees. I wouldn't entrust the job to anyone but Alpha Computer Group. I would recommend Alpha Computer Group to any small or medium sized business. They really cater to the needs of the individual client and are very responsive to any issues and problems your company may encounter.

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

This is by far the most unprofessional company I've have ever delt with. On top of that I have had…read moreto call 8 times in the past 3 weeks to have a replacement sim card and every time they have no info on the order. I would recommend this company and there products to every one I CANT stand. I HAVE NEVER felt like such a sucker, what an embarrassment and insult to the communication industry. My deepest condolences John Brinker

MaxSip was awarded the contract from a grant via Medicaid. Their sales people must be excellent…read more. The company promised functional up to date tablets for SNF facilities. Unfortunately not only are the tablets defective from day one the company never returns to do residents or staff training. This company needs to be investigated..

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

Very unprofessional and evasive. I called about replacing a patch panel in a residential property…read moreto address inconsistent internet connectivity issues. He quoted me rough pricing to replace the panel and test the cables, but when I asked a simple question about his testing capabilities (e.g. does he use certified testers or basic continuity testers, do they verify signal integrity...): first he ignored the question saying text him pictures and the address and he'll get back to me. When I asked again, he got uncomfortably evasive and told me he wouldn't tell me how he worked! Really? Delusions of grandeur - like he was protecting trade secrets. I just wanted to know if he could do any better than what I had already done in testing the cables. I told him I wouldn't hire someone without knowing what capabilities I'd be paying for, so he said "It sounds like your fishing for information" and "Take care, Buddy". Big red flags.

First time he came to my house to fix my computer he was great. Removed a virus and was really…read morehelpful. The second time was horrible. I had just gotten a brand new computer and I called him to set it up. The very next day, I called him about a problem I had with the installation...apparently he was at work, with his real job and totally blew me off...his exact words to me, were "look it up online and figure it out". After paying him 80.00 bucks for 1/2 an hour of work, I expected a simple answer. This same computer continued to have problems, could it be the faulty installation? Who knows, it was a brand new computer, out of the box and it's been shipped back to the company. I had sent a few customers to Sam Infante, but now I'm warning others to not use him.