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    Phil-Mar Kennels

    5.0 (4 reviews)
    Closed • 8:30 am - 11:00 AM, 4:00 pm - 4:15 PM

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    Services - Phil-Mar Kennels

    Pet boarding

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    3 months ago

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    Angela S.

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    5 months ago

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    Angela S.

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    4 years ago

    Very professional and clean facility. Highly recommend. I will definitely be a returning customer.

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    7 years ago

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    Ask the Community - Phil-Mar Kennels

    Shear Pawfection Pet Spa

    Shear Pawfection Pet Spa

    (3 reviews)

    Now at 35 Coach Street, they groom cats! We had them clip nails and clean ears of our cantankerous…read moreCornish Rex. Awesome job! Done in minutes! Unlike Petco, they were willing to bend over backwards for us without threats, through weather rescheduling of grooming, for pet parents with mobility disabilities. Thank you for not being sucked into able-ist thinking. We'll be back.

    IF YOU LOVE YOUR PET DO NOT GO HERE!!! The owner of this place is a really nasty guy. I feel bad…read morefor the sweet technician working for him. He has called my female dog the wrong name after checking her in at their old location where you used to be able to go inside. Now you can't go in, you can't park, you strictly can drop your animal off and they come to the car and come get them. SHADY!! This nasty man had the nerve to say after charging full price for grooms to "adjust" my new puppy to the groomer making us come every 2 weeks for 2 months to make a snide comment about how if she was going to be hyper they were going to cancel the appointment and they weren't going to groom her. SHES A PUPPY UNDER A YEAR OLD FOR CHRIST SAKE!! He just genuinely seems to hate animals and people!! The absolute straw that broke the camels back was I was 5 minutes late an appointment due to trying to get an elderly small dog with hip problems and a puppy into my car by myself and drive and his clock was 10 minutes faster than every other clock in the world and he refused to honor the appointments for both dogs even after he came and grabbed one of my dogs and took them inside already, so they groomed one and gave her the most hideous groom ever, you had to cancel my other dog for being 5 minutes late but couldn't make sure her cut was even now that you had one less dog?! This place was the reason we started grooming our first dog because of his nasty attitude but a family friends kid started working there so we gave them another chance. THE SEASONAL BANDANAS AND $45 PRICE TAG DO NOT OUT WAY THE OWNERS RUDENESS!!

    Pet Spa Grooming & Paws & Play Daycare - After grooming and playing. Happy to be home

    Pet Spa Grooming & Paws & Play Daycare

    (10 reviews)

    We recently moved to the area and needed a close and reliable dog groomer. Luckily we found the Pet…read moreSpa. We had some difficulty getting them on the phone, could have been an us error or a them (not really sure). But once we went in and booked everything went well. We had our dog groomed and did the half day dog day care. Both were a great hit. The staff were informative and really seemed to enjoy working with the dogs. Looking forward to our next interaction.

    I wish I could say something nice other than that the people were friendly but I left disappointed…read more I had recently moved to Rochester, and this place is right by the nail salon I like, so I thought "perfect - near the house, near the nail salon...let's give them a try!" I made an appointment and was told that for a bath and nails it would be about 2 hours. Because my dog is blind I'm kind of a nervous dog mom, so I dropped her off, then set a time for 2 hours...no call. Gave it another half hour - nothing by, so I called to check in (especially bc another review had brought up issues with them getting to their dog and communication). They told me that she was ready, so I went and picked her up. She seemed a little damp so I figured they'd dried her as much as possible without scaring the hell out of her. Got home and my boyfriend was like "she doesn't smell like she got a bath" which is weird for a post-groom. Then I took a closer look at her nails - they were still long and her dew claw seemed way too long and curled. This just wasn't acceptable but they'd already gotten my money and I really didn't want to call or go back. Aside from not feeling like my dog was properly groomed, I really wasn't impressed with the place itself. Because it's a "pet spa" (which I use loosely based on my experience) and a doggy daycare type place, the smell of dog feces/urine overpowers the smell of the spa. And it just didn't seem like a very professional business to be honest. I wouldn't recommend this place to anyone. Maybe as a last resort but that's even after a bath outdoors with the hose.

    Carm's Dog House - Pet Care in Cicero, NY

    Carm's Dog House

    (36 reviews)

    Prices have gone up a little too much in my opinion in recent years yet we still keep returning due…read moreto our pets being completely comfortable w/ their groomer Candice Candice gets 4-4 1/2 stars while the establishment receives 3! I wish I could separate the two. We've now been taking both of our dogs (both miniature poodles) to Carm's Dog House consistently for almost 3 to 3 1/2 years now. It's actually the longest we've stayed with a grooming establishment. This review is more about the superb (in house) groomer Candice. She's fantastic, very patient, kind and most importantly willing to listen thoroughly to every detail of requests that you ask of her. She definitely has the personality and patience for this type of work. There have only been a few instances where we've noticed minor things that needed to be adjusted (nails not filed or trimmed enough or some spots of hair needing to be taken in more) to which we ALWAYS received a response; "please come back so we can fix it to make you happy". Most other establishments and/or groomers would give attitude and/or charge extra to fix or correct a minor task (all fixable within 2 min). Candice is exceptional at what she does, very welcoming and personable and we can definitely tell she's a dog lover who portrays all what you'd want in someone caring for your pet. Carm's has raised their prices over the last few years but we decided to stay due to Candice. She's outstanding at her job and only improved over the years at her craft! I only took one star away due to the nails and shampoo request not being fulfilled - I'm certain however there won't be a problem in satisfying this and I'll update review immediately when this is complete.

    Carm's welcomed my puppy with open arms. The registration process was easy and the first day is…read morefree to try it out. They took awesome shots of Rudy's first day and my puppy is so happy and mellow after a long day of play.

    Phil-Mar Kennels - groomer - Updated September 2026

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