Clean environment, always answers my questions, efficient appointments, friendly staff throughout…read morethe practice

Was overcharged by Station Dental by 4x the amount insurance charged. They don't automatically…read morecredit your account if you over-paid, you have to call back to get refunded. If you don't call back...they keep the amount you overpaid (theft). They won't let you wait to pay till insurance runs it - you are required to pay upfront. They also don't tell you to follow-up, so this process of overcharging customers without proactively reimbursing goes under the radar. I find this extremely unethical. In addition, the receptionist wasn't very empathetic about it either (she said better to receive money back than have to pay more, completely disregarding the issue at hand). I'd like to offer 2 recommendations if a manager or business owner sees this. 1. Let customers pay once it runs through insurance; that way no one is over or under charged. Yes, a receptionist may have to follow up with people, though I understand that's a normal role of a receptionist at a health/dental office. 2. Find a way to automatically credit/refund people's accounts and communicate with customers when that's happened. Taking extra money from customers, not refunding/crediting till asked, and not communicating this risk upfront is simply unethical and not sustainable for the future. Aside from this billing malpractice; I think the dental professionals are great at their job and offer a great service. I'd like to not have to take my business elsewhere...though I can't stand for the unethical charging process and lack of understanding of the issue. I'd happily change my review to a 4/5 star if this billing process can be sustainably resolved.

Lynelle and her team are amazing!! They are meticulous, knowledgeable and incredibly thoughtful!…read more They stay on schedule as well as being accomodating when an issue arises. Top notch care from the entire staff. They helped me out with my veneers and did an outstanding job!!! Would highly recommend Lynelle and her team for general dentistry as well as advanced procedures!

Dr. Zabel is phenomenal! She took $500 off my new tooth just because the lab screwed up and sent…read morethe wrong one. That's on top of the quality work she does.

Doctor Bender was my dentist today and Ashley was my dental assistant. I had the most wonderful…read moreexperience today with my teeth cleaning and x-rays done by Ashley and my exam done by a Doctor Bender. It's really hard to find people who care about people and their health. It's prevalent that Doctor Bender While Doctor Bender was doing my exam she explained what she was doing before she did it. As most people do, I hate the dentist but understand it's a necessity of it I did not feel shamed or blamed, but felt listened to. I also really enjoy that they use hydroxyappetite here instead of fluoride at the end of your cleaning. Considering that your teeth are made of hydroxyapatite and it heals your bones technically fluoride just protects it just a barrier. And really not very good for you. This is my dentist now. Thank you

Had a great experience! The dentist was professional, gentle, and clearly explained each step of…read morethe process. The staff was friendly and the office was clean and comfortable. I felt well cared for from start to finish. Highly recommend!

I had an outstanding experience at Clear Smile Dental Care! Dr. Hong was incredibly gentle,…read moreprofessional, and made me feel comfortable throughout my visit. One thing that really stood out was the great interaction between Dr. Hong and his assistant, Kelly. From my understanding, Kelly is fairly new, but you would never know it by the way she carried herself. She was knowledgeable, confident, and provided excellent care. The entire staff was exceptional--friendly, polite, and genuinely focused on creating a customer experience unlike any other dental office I've visited. Everyone made me feel welcome from the moment I walked in. I never thought I would say this, but this team made going to the dentist such a positive experience that I almost want to go back. (Wow, that was hard to admit!) If you're looking for a dental office that truly cares about its patients, I highly recommend Clear Smile Dental Care.

A genuine smile comes from the heart, but a healthy smile comes from good dental care. This place…read morewill give you both. Lovely office, lovelier staff.

First of all, I am phobic about dentists. Born a redhead, I don't go numb easily. Let's just say…read moreI've had some bad experiences. I came here because I didn't fully trust the advice of another dentist I'd gotten nearby. It's a long story, DM me if you want details. A second opinion was my point in coming here. Dr Wilkin is the kindest, most patient man. Every person in the office, from front desk to hygienist to dental assistant is top notch in professionalism, patience (they need it with this chicken) and KINDNESS. They also made the billing process make sense to me. This is another area of weakness for me...none of it is usually very clear to my mind. This was simple for me to understand. I would recommend this office to anyone, especially if you don't like going to the dentist. On to my experience...I have gum disease and am on the 4 month cleaning and had two crown preps on Thursday. Can I tell you I never felt a THING? Not even the shot, because the assistant did such a good job with my topical? Amazing!!!

Let me start by saying I am terrified of the dentist! I had a bad experience in my early 20s that…read moreled to my fear of going to the dentist. And of course I have a lot of dental problems so I have to go often. Just thinking of Finding a dentist when I moved to HR 4 years ago gave me anxiety. So finding one that caters to the scared patient and even offers nitrous for a cleaning made me happy. Dr Lunn and his whole staff make me feel comfortable every time I go. If I'm having any kind of procedure they offer nitrous, explain the procedure and put my irrational fears aside. They are very gentle, check on me, and offer breaks when I need one. I trust them and that helps with my anxiety. Barbara is often my hygienist and is super personal and very gentle. Brittney has been there for all of my procedures, is very knowledgeable and always helps to put me at ease. Chanda is so nice to talk to and always accommodates my schedule. Not only do I love their "chair side" manner, but they are so accommodating. Whether my dog ate my mouth guard, my crown fell out or I have some other random dental emergency, they always fit me in. I love the whole team at HR Family Dental!

I've been coming to Dr. Burger for about five years now, and I truly can't say enough good things…read more She has such a calming, kind bedside manner that always puts me at ease, and I've consistently felt like I'm in excellent hands. Every time I leave her office, I walk away feeling well cared for and confident in the quality of treatment I received. Kevin also deserves a shout-out -- he's so good at what he does. Professional, attentive, and always welcoming. It's clear that both of them care deeply about the patients they serve, and that makes all the difference. Most recently, I had a situation come up, and I just want to say how much I appreciate the way everything was handled with kindness and understanding. It reminded me why I've continued to come back here all these years -- because this is a team that listens, cares, and takes the time to do things right. Thank you both so much!

I came from another dental office with feelings of discomfort and distrust, but as soon as I…read morearrived at Highlands Dental those feelings dissipated! Dr. Burger and her whole team are absolutely wonderful! Kevin (office manager) respected my urgency to visit as soon as possible and was able to fit me into the schedule quickly. Dr. Burger gave me an honest second opinion; She and Jen were able to complete all of my fillings (I had multiple) in less than an hour. I was comfortable, welcomed, and treated with the utmost care. I highly recommend this dental office!!

Twelve years later from my initial review, I am still going to Dr. Bailey for my dental needs. This…read moretranslates to no fear of going, but rather the opposite. It is a joy seeing Shelly for my teeth cleaning. Super conscientious, very talented and thorough. I have the utmost confidence in Dr Bailey and Shelly. It is always super nice to see Suzi when I go. I am bummed Beth, who ensured everything ran smoothly retired. But my teeth and gums thank him and his staff who have worked on them for keeping them healthy and looking great.

They screw up your billing & then send your bill off to collections when it was there mistake!!…read more The billing department does not get back to you when they say they will!

"I was extremely nervous about getting my wisdom tooth extracted yesterday, but Dr. Jieun Chiu and…read moreher assistant, Abby, completely put me at ease. They provided incredible emotional support throughout the entire procedure. They were so patient, walking me through every single step before doing anything. Abby even gave me a soft stress ball to squeeze, which helped so much with my anxiety! Also, I had some concerns about post-op bleeding, and they took the time to monitor me closely and patiently explained everything until I felt safe. I cannot thank this team enough for their exceptional care and kindness. Highly recommend them!"

I went to Restore Dental for my six month cleaning, and as always, was relaxed and comfortable…read morewatching Netflix while having my teeth cleaned. I'm never afraid of being told I need something done that I don't feel is necce. I've had that experience before at other offices and I didn't appreciate it. I have complete faith in Dr Dave and the entire office. Everyone is happy and upbeat-a very professional and happy office. I always look forward to being there!

highly recommend. have only ever had very pleasant…read moreexperiences here and i've been going here for over a year. had a crown, filling, cleanings and mouth guard fitting and always as pleasant as those can be. was recommended by a friend of a friend who also has dentist anxiety and we all love coming here. dentist shot anxiety no more!

Great office staff, flexible calendar to fit you in. Easy in the chair mannerisms. I have never…read morebeen disappointed with service.

I've been going to First Chair Dental before they became this large practice. They were Meyer…read moreDental and then the practice got acquired ..... They used to be a small practice and very personable Lately I find that my cleanings are performed by different assistants and even the doctor that checks on me at the end, has not been the same consistently. If feels more like a well managed assembly line. I'm sure they're internally very efficient and making good money.... But I don't feel the same care, feel that my doctor and hygienist can follow up on me and my history without reading a screen etc I'll try to find a different smaller practice soon

staff was very friendly but they completely upsold their services. they want you to see their…read morespecialists and recommended crown replacements and gum work and scaling. I got another opinion which determined I needed none of those things. buyer beware.