Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

Friendly employees; great eye doctor! Professional. Nice location and attractive office.read more

as soon as i walked in i was greeted by a lovely employee Alyssa who…read morewas very helpful (thank you because it was my first time getting glasses in a while!!) i didnt wait long and the doctor answered all my questions and was extra nice in explaining what she was doing. afterwards i got my prescription and when i was looking on the wall at frames, a Dimitry Shvets was kind of rude in pushing me to look at the more economical frames which led me to just ask for my paperwork to order frames elsewhere. it went from a great visit to a rather distasteful one. thanks Dimitry....

This place is amazing!…read more I have been to so many different optometrists due to terrible vision and various eye problems. I have had a lot of experiences - good and bad - and I can honestly say that Eyezone is the best I have ever been to. From the moment you walk in the door to the beautiful lobby, you are greeted warmly. Before my appointment, they were very helpful with answering questions about certain exams that my insurance covered. The forms were easy to fill out (most of them you can do online beforehand) and before I knew it, the appointment had began. The pre-exam was an absolute breeze. I was ushered from room to room with speed, though I didn't feel like anything was being missed. I just got the sense that they understood that my time was valuable and wanted to make everything as efficient as possible. After that, I didn't wait in the exam room that long before my doctor was there. She was just amazing. Conversation with her was so easy, something I rarely experience with a medical professional. She did the standard tests and figured out my vision perfectly, and she was great about answering questions I had and even mentioning that pregnancy and breastfeeding can change my vision a bit, something that not even my medical doctor had told me! She was extremely knowledgeable and I found it easy to trust everything she said. When it was time to pick out my glasses, the gal that helped me was equally awesome. She was patient with my picky self, and chose a frame that I never would've picked up and it turned out to be the perfect fit for my facial structure. She was very up-front about what my insurance covered, and the options that I had with my high prescription. She had a smile on her face the entire time and made me feel so welcome. Overall, it is clear that everyone in this office works hard to create a comforting and warm environment. They are efficient and diligent, but slow down for questions and concerns where needed. I just love this office and will be happy to return again and again!

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

I was so pleased with the quality of service at Hillcrest Family Vision. My face is not easy to…read morefit, and they did an excellent job. They also helped me pick out a pair of glasses that I'm not so sure I would have picked by myself, and every week someone gives me a compliment about my glasses. They really are great looking! And the staff there is so nice and patient. And they greet me when I come in. And Dr. Lander is efficient, thorough and really cares about her patients. I can't say enough nice things about her expertise and help with my changes in vision. I always feel like I'm in good hands when I go there.

Got a pair glasses from them maybe a year ago. As soon as I put them on and start to drive home i…read moreknew something wasnt right. I called a week later and a young black lady said with a bad attutide was they like that when you left the shop and tried to schedule me another eye exam and i just took one a week ago come to fine out the coding in my glasses went bad or was wrong. It look like a smeared peice of glass that cant come clean nad the mesertment is off i have to lift my glasses up to read find print. Ipaid 300 for these glasses and i cant drive in them and i cant wear them a lot they cause headache. long story short do not get glasses from them everyone of their shops has an F on the bbb site

America's Best Eyecare + Eyewear please hire better!!!…read more Loc: Mayfield Hts, OH Everything was great until I was asked to sit down and wait for someone who was returning from lunch in order to get services to purchase glasses after my eye exam. She came back and told me to move because she was taking someone else. Then, she was told by another rep, no she needed to take me first. So then she just looked over with an attitude and told me to move back. No apologizing for the inconvenience. She also smelled like horrible marijuana which made me nauseous. She proceeded to mumble only God knows what so I asked her what was she saying and still with a rude look and attitude asked if I wanted to use my insurance or pay out of pocket. I'd keep going on, but what was said next just doesnt matter!!! The whole conversation was just 10000% unacceptable and I've been coming to this company for years. I've sent my parents, siblings, husband, friends and so many others to this company and her attitude today just made me say.... No thank you. I'll take my prescription and go elsewhere. I'm super upset that I had to even experience this. She said to get my prescription I had to pay for the exam, so I did and left. Do better AB!!! If she was having a bad day, she needs to go home and not let her negativity run over to others. I'm so disappointed!!!! #BadCustomerService Fyi: everyone else in the place were great. Sadly all it takes is one bad apple to ruin the whole bunch

I have been seeing Dr. Saliba for approximately 10 years, always professional. She listens to you…read moreneeds and is thorough with her exams. I highly recommend her!

Our whole family have been served by Dr. Saliba for many years. Dr.Saliba is very thorough and…read morealways explains all concerns in understandable terms. She provides very professional service and refer to other specialist when it's needed. Recommend her to all our friends and colleagues.

Can't say enough good about him. He's such a great Dr. Yrs ago on a Sunday I had excruciating pain…read morein my eye. So bad that the wind hitting my eye walking my dog was painful. I was going to go to the ER but I thought I'd give a call to my doctors office first. The answering service answered and said that they would page him . He called me back open his office on a Sunday and he took care of me. I mean what Dr does that! He's patient, calming and very thorough. I would recommend him to anyone looking for a eye dr.

Dr. Webb is awesome! He is such a good eye doctor. I have double vision and need a prescription for…read morecorrective prism lenses. He is so nice. He looks like Jim Gaffigan but he is not funny - just nice. OK I just looked again - he doesn't really look like Jim Gaffigan. His staff is nice! I just love Dr. Webb. Everyone else loves him to. That's why you should schedule your routine eye exam four months in advance. If you don't have an ophthalmologist - I would recommend getting one if your insurance allows it. Because if you get something in your eye and it is an emergency then it is much better if you are already established with an office. Then you know right away who to call when you get chemicals and wood in your eye or something.

Yes Dr.Gizell is thorough and very pleasant to tlk with her staff if ALWSYS FRIENDLY, it's always a…read morepleasure to go get my eyes examed there. God Bless the staff.

I have been going to Dr. Giselle Lander for over 12 years, I moved and still drive over 45 min to…read morego to her. She is very good at what she does takes the time to research on it if needed. I experienced a lot of issues lately and she was able to resolve them quickly. I do not mess around with my eyes, finally found a great doctor! I would definitely recommend her and her team! Have purchased many glasses through them, they are patient and always help me find a pair to fit and look good!

I was at Target optical in Avon and I paid 300.00 for glasses and they told me I could not pick…read morethem up but not after 530 I work and they dont want to work it in for me to get my glasses. I would never recommend anyone to go there to get glasses. My husband wont be going here anymore either. If they cant work with people that do work to pick up their glasses that I paid alot of money for should not be getting anybody's business. I was talking to the one worker and the other worker butts in my conversation and was very nasty and attitude with her ugly face. I would never go there again.

.The service here is awful. There are 8/10 people in each line. Stocking is terrible. Empty…read moreshelves. Ugh!!-

I came to Dr.O in February of 2017 and had a bad eye infection. I mean it took til june to correct…read morebut Dr O was so determined and cared that much she made sure i made all follow ups with her. I want to preface my first appt. was with a different Dr...she was great but my follow up with Dr.O she went way more in depth and was truly concerned with my eye condition. It was a Cornea problem that is rare and takes time to heal. I was going there every 2,3 weeks from Feb-June but it did heal. And i credit Dr.O's caring and determination to this because i legit though i was going blind, she assured me it wasn't the case but she made sure to see me no matter what for 5mons to monitor the condition. She really went above and beyond to help me and i am so grateful for her. Thank you again Dr.O...my eye ok now its been awhile but i just want everyone to know that when you see her she treats your case as Priority and genuinely cares about ALL her patients.

I walked into the store with hopes of getting an eye exam and glasses and wasn't greeted at all…read more Walked around and looked at every wall of glasses and noticed three or four workers in the store after viewing each wall of glasses. A customer even finished with a rep and still no greeting for me. I walked out and will never return... Horrible customer service the fact that I couldn't even be greeted is insane. I'll book an appointment somewhere else! SMH

Ok first off, let me say I've been a lens crafters patron for over 20 years. Back when I had…read moreexcellent insurance coverage with low deductibles and great coverage, I spent on average 500.00 for a pie of glasses. No big deal, I was working and doing well. So I paid it without pain. I retired early at age 62 and was without any insurance. Ordered glasses at LensCrafters as always and paid little attention to price but was woken up fast at the price of glasses!! But, the lens crafters people miraculously reached in the drawer and pulled out coupons and bang! My glasses cost around 500.00. Now I finally turned 65, and have coverage again, immediately went to renew my prescription and get new glasses, guess what the price was for bare minimum glasses? Old style metal frames, no new tech... 579.00!!! Now I'm on fixed income and learning to pay attention to prices so I asked them if they could help out with a manufacturers coupon or something... the junior optician just said .."nope!" So I took my prescription and walked out. Went around the corner to vision quest and the same glasses WITH the bells and whistles cost 300.00! Shame on lens crafters! They lost me forever! Now I must comment that Dr. Beal and his staff in the back were amazing and I will always use them for my yearly checkup!