They are just good to deal with and their equipment is good too. And close to my houseread more

I made the mistake of renting an upright deck sander from Home Depot. Never again!!! Nasty, dirty…read moreequipment and poor service. Handy Rents should have more reviews because everything is a 5 here!!! They have been in business over 3o years and the young men in charge (Tim , Tony) were so professional, polite and total gentlemen! The store is open, organized and neat! The equipment is handed to you clean. They provide any instruction needed, take it to your car and come right out when you pull up for return. They are well competitively priced and honest. They even took a look at my personal sander I thought I broke and fixed a simple repair for me! I highly recommend this spot for rental of any handheld or heavy duty tool or equipment!!!! Hands Down!!!

They have everything you need at good prices, great advice, AND a cat. What more could you ask for!?read more

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

They repair things that other shops don't. They are efficient and reasonable. The prices are also…read morereasonable since they do what is hard to find.

Rude Horrible customer service…read moreTold it would take about a week and a half After several attempts to talk to someone, calls were not returned, no one was at the store Almost a month to weld a harp and then it is not even straight I suggest going somewhere else

it's such a pleasure to reccomend Granite Works ..... they exceeded my expectations in every way…read more..... they made process very easy and .... above all else ... made me feel like family. ..... I know this is sappy and sentimental for a review.... but .... I stand by it. ....... Thank you Everybody ! ! ! : o )

Went in to talk about a seam repair on my counter with them. The salesperson said they could…read moreabsolutely do that for me and asked for me to send pictures and they would set up an appointment. Sent the pics that day and got a reply that someone would contact me to set up an appointment. One week later still nothing. Sent another email informing them that no one has contacted me. One week later no response on the last email or contact to set up an appointment. I will go with a company that actually wants business and will provide customer support. Dale

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

The showroom is huge! With so much to choose from, I didn't know where to start. Karen and Fred…read moretook the time to listen to what I needed and why I needed it. They helped me find the perfect floor for my basement remodel! Thank you guys!

Joe and Tony installed our carpet this morning. They were on time, polite, fast and vey skilled…read more The room is large and required (1) 18' seam in one direction & (2) 4' perpendicular seams that are invisible.

We recently completed our custom lake home and couldn't be happier with the exceptional service…read morefrom Victoria at Caruso's Cabinets. She guided us through our kitchen and bathroom cabinet selections, staying under budget and delivering better quality than competitors. Victoria was flexible and responsive as our design evolved--she even handled a tricky island placement and quickly sent field techs to adjust the countertop. Her eye for design helped us tie everything together, from cabinetry to plumbing fixtures and mirrors that perfectly matched our lake-style vision. This is our second custom home with Caruso's Cabinets, and we're even more impressed than the first time. Every time we called, we felt like a priority. Huge thanks to Victoria and the Caruso's team for helping us bring our dream home to life! Bill & Christy - Vermilion, OH

Victoria helped me take my kitchen and dining room from a has been to a heck yes. I couldn't be…read morehappier with the turn out and it's all because of Victoria's vision of laying out my kitchen keeping in mind the flow of my house including entryways and how big I wanted my island. So happy I used Caruso and I'd do it again!