Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

Customer service was very poor. The employee named Michael acted as if he owned the store and could…read moredefinitely use some customer service training. If he dislikes his job that much, he should consider leaving. That kind of attitude is probably why he's still just a cashier at his age.

The staff is always friendly when I walk in this store. The shelves are always prepared for the…read moreonslaught of customers to destroy the shelves. I can normally find what I am looking for. But when I can't. The employees are readily available to help locate the item I need. The prices are always reasonable. And they give comparison prices in their ads too. You normally can't go wrong here.

Best store around! Great guys, good little lunch spot too, and always good plants and flowersread more

Friendly people, small store. They fixed my window screen and I've shopped there for basic things…read moredue to them being so close and usually not busy. There is also a nice little greenhouse behind the store.

Very nice couple who run it, especially Mrs Castro. She's very friendly and they are very…read moreresourceful and affordable.

Great old school neighborhood hardware. Have staff to help find what your looking for. Great…read morepersonal attention. In spring and summer they also have plants. Parking right next to store.

They had everything I needed and the service was great. I would recommend them to anyone. Thanks!read more

Mentor Lumber has pretty much everything u need to make that dream deck come true. I found products…read morewere reasonably priced and customer service is very helpful

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

Nice people who are very helpful. The store has a little bit of everything. If the item you need…read moreisn't in stock the staff will check its availability. Items can be returned if the packaging is good.

Are usually go to the big chain stores for hardware because they're so convenient. But a couple of…read moremonths ago my wife and I had gone to Ace Hardware because they refill propane tanks. The other day I got so frustrated with disorganized and unhelpful staff that I decided I would drive to Solon And see what they had. I was greeted three times. I had two employees ask if they could help me. I thought I knew what I needed but another came and asked if he could help me and he took me right to the plumbing item I was looking for and was knowledgeable about what I was trying to do. The cashier was sweet and treated me like a human. From now on I'll dry the extra distance and still get home quicker!