Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

This location has convenient parking around the building outside of their own parking lot…read more Going into look for a supplement and I identified 2 but needed pharmacy consult. I stood at the consult window while 2 pharmacy personnel reviewed something on the computer for over 3-4 mins. Yes, those minutes can be long when you're patiently waiting for help. I did hear one speak saying we'll be right with you. I was able to decipher from reading the ingredients what I needed to know and proceeded to self checkout, which made the rest of my visit a breeze.

First, pharmacy hours NOT customer reality and their automated system will send you into severe…read moreanxiety attack .... TOTALLY WORTHLESS AND UNACCEPTABLE !!!

If I could rate this store less I would. The pharmacy is garbage and never open on their hours…read more Sunday I went to get my kids medication 10 minutes before the pharmacy closed but they refused to help me because they already closed down their drawers. Will be in search of a new pharmacy immediately.

This store employs two people to work this location a female manager and a female employee. They…read morenever want to help. They act like Walgreens isnt down the street.

horrible customer service. I've tried to get thru to the pharmacy for a question for 2.5 hours and…read morethere are no options to talk to pharmacy staff, the call ends when you try to leave a message with the pharmacy or store manager, no option to transfer a prescription online even (no reason why provided) ..total and complete shitshow. there are clearly reasons they're closing many of their stores- it's terrible!

Short staffing is the major issue! The employees who are working there are extremely short…read moretempered and appear not to have compassion for their customers--maybe they are burnt out??? We were texted that a prescription was ready, when we arrived to pick up, we were told we can come back in 20 minutes. I take my elderly mother to run errands when I am off. So when they state it is ready, it should be ready when they say, she doesn't have transportation. It's rude and unprofessional. The outside is unkept, grass about 6-8 inches tall, the parking lot is trashy, and the outside pick up window area has been left unmaintained. PLEASE do better or unfortunately, go ahead and close this location if you do not care about your customer base.

New kiosks in the pharmacy require the customer to enter all their info. While you are doing part…read moreof their job, the employees tell you it's faster. Employees don't care about the customers, which is probably the reason for the new system.

I happened in on an inconvenient day it seems. One associate disclaimed knowledge of insurance…read morecards. The other was unconvinced by my interrupting to pay. . . Since the cvs registers don't process customer pay HB cards without associate assistance. Some associates are right on it. I'll try again later.

CVS Pharmacy has a convenient location right off the highway and flexible hours for both the store…read moreand the pharmacy. The staff is helpful and friendly. The drive thru is very accommodating when you don't feel like going inside the store. The store carries a large variety inside which is nice if you need to pick up milk, snacks or household items all in one stop.

Pharmacy clerk was rude and condescending. Reported to manager who was also rude and…read morecondescending. Reported to lead manager who calming gave me a number to call to complain. Report was made and no follow-up whatsoever. We will never return.

Store is organized and well stocked. I needed small number…read moreof items, vegetables, cheese, crab meat, and ingredients to make cookie dough. I did receive assistance locating seafood but overall maneuvering through the store was not difficult Self-checkout was not busy so it was quick getting through that part.

Yesterday I had gone into this store to pay my rent at the money services counter. There was a long…read moreline. It wouldn't have been a big deal if the manager had helped check people out after most of them had been waiting for over 30 minutes in line. Two people were in front of me and wanted to buy alcohol and a bag of dog food I think? They wound up leaving because the manager told them "we can't check you out here." I would like to say, that is entirely false because I have been checked out at that counter a couple of times. They just didn't want to. And the people in front of me were understandably upset and left without their cart of items. It was after the upset customer left that this manager finally came to help. She walked off several times. She kept yelling at people to back up because the line started at the corner. This whole situation could have been avoided if they had two people at this counter from the start. There were 4 other people taking care of online orders back there. In response to Tara J.: As someone that used to work at walmart, I can tell you they do drug test BUT ONLY in the hiring process. Once you work there, they don't care unless it inhibits your ability to perform tasks. I had pneumonia and they fired me because I didn't make it into work. I was stopped across the street from Walmart by a lady because I was in uniform, about to walk across but I was actively throwing up and they didn't care that I was sick. Ended up in the ER.

Early stop on the way to the airport made without issue as it…read more Locating my last minute needs in a lightning fashion, getting through self checkout and back on track to the airport.

This was my first stop after I landed at MCI. I arrived on time but my bag did not and so I used…read morethis as an opportunity to buy a bunch of stuff I needed. Wal-Mart HAD everything I needed items wise but as far as staff? Different story. I get that your A-Team is probably not going to be on third shift but I needed a razor which was locked behind some cabinets and managed to flag down someone to ask if he could open it? He said he didn't have the key and moved away from. Did he know anyone with a key? Nope, dull-eyed stare...ok thanks. Fortunately, an end cap of razors didn't need someone to open it and I snagged that. So, if you need something that's behind a locked case maybe come in the daytime or be willing to commit a misdemeanor, I doubt the staff would stop you anyways.

This is in regards to the bridge troll lookin a** B**** employee who rudely came back from her…read morebreak, asking me if I minded "keeping an eye on my kid." who was in the next aisle from me, not messing anything up but instead was neatly aligning product on the shelf. I'd like to know what I'm keeping my eye on exactly. My well behaved, helpful child?! I'm extremely upset she came at me like he was destroying everything in sight, or even anything at all! I think she should apologize to the both of us and thank my son for doing her job for her. I'd also like to state that she's lucky I didn't put her in her place and let her know who the f*** she's talking to cuz that can very easily be done! Trust and believe I'll do just that if there's another issue w her in the future so please make her aware of the consequences of interacting with me negatively for no reason. Otherwise, no other store complaints!

I live in OR and am in Kansas City as part of 12 day road trip vacation. I packed all my meds…read moreexcept for the most important: duloxetine. It can cause suicidal thoughts if abruptly stop taking it. I went to CVS in hopes they could get me 12 days of my prescription (usually get delivered by mail from CVS Caremark). Zachary Wallace went above and beyond to get my prescription filled and I am so appreciative of his efforts. My vacation and mental health are saved - and quite possibly my life. I've never skipped it more than a day and even one day is enough to affect me. I've known several people who have committed suicide after stopping abruptly because they thought they were fine - and I was terrified that would be me. THANK YOU Zachary Wallace!!!