would not recommend Eldorado Family Dentistry to anyone, including my family and friends. My…read moreexperience there has been very disappointing. The dentist only seems to be present for the first visit. After that, he is rarely available, and most of the work is done by students or assistants practicing on patients. If you expect to see the actual dentist for your follow-up treatments, that does not seem to happen unless you are somehow a "special" patient. On top of that, the front desk customer service was very poor. The staff treated me with disrespect and spoke to me in a rude manner when I simply asked about the doctor's arrival time. Patients should be treated with professionalism and respect, not like they are receiving free treatment. Overall, between the poor customer service and the lack of direct care from the dentist, my experience was very negative.

Dr. Carmichael is the best, ensure to only go to him when visiting this office. He is very…read moreefficient and effective.

I think he's out of business and rightfully so. They over charge, send bills that insurance has…read morealready paid and do not respond when an infection is suspected. He didn't use antibiotics prophylactics and my little girl got infected. We called and called and they just made an appt next day acting not concerned. He examined her and said it was fine, 3 days later she was still in pain and had a lump in her cheek. I called saying she was infected and they prescribed an antibiotic and made appt for next day. Now he says she is infected and needs another surgery to get the infection out. It has been a few years now and my baby still has lump in her cheek, says she doesn't feel right in her cheek and is permanently puffy on that side of her face.

Dr. Cardenas and his staff are top notch!!! Made me feel comfortable, even though I'm a big baby…read morewhen it comes to being at the dentist. They all had a great sense of humor & worked within my schedule to get my issues taken care of!!! Highly recommended and that means a lot coming from me-hater of all dentists!!

I had an amazing experience with such a scary situation having an implant yesterday. Everyone was…read morevery kind and pleasant. They were upfront and honest with the whole procedure. They made me as comfortable as possible. The anesthesiologist was amazing. Called me the day before to make sure everything was good to go. I have no pain, no swelling no bruising. They did an amazing job!!

Went for initial wisdom teeth consultation. Staff is very friendly and professional. Dr…read more Stamboulieh explained everything and listened to our concerns. I will come back and write another review after the surgery.

I moved here from California 3.5 yrs ago - I've been to 3 other dentists since Frisco Elm dental is…read moremy fourth - they have been the most honest and transparent with excellent service . All the other dental offices were o er charging me hundreds of dollars for "out of pocket " icosts which were actually covered by insurance. Thank you Frisco Elm for your integrity and professionalism.

I strongly advise against visiting this office. They half-heartedly address your concerns and then…read morewaste your time by scheduling you for a cleaning instead of addressing the issue you came to see about your teeth. Additionally, I'm having trouble with food getting stuck in my teeth. The receptionist and the dentist I was seeing weren't my actual dentist, and they were both equally incompetent. Fortunately this is my Opinion. I suggest you stay away from this office.

I can't say enough wonderful things about this dental team. They are truly caring, compassionate,…read moreand exceptional in every way. From the moment you walk in, you feel welcomed and genuinely cared for. Their professionalism, kindness, and attention to detail make every visit a positive experience. I highly recommend them to anyone looking for outstanding dental care!

It was my first visit for a routine cleaning Very pleasant experience from start to finish. The…read morestaff was amazing kind, supportive, and attentive throughout the entire process. They answered all of my questions thoroughly and took the time to provide thoughtful insight into overall health, especially as a woman of color. I truly felt seen, respected, and cared for. Highly recommend! Sara,Diana,Nicole and Dr. Rodriguez may God continue to bless and cover you all

The docs, the staff, the affordability...they all continue to be the best, friendliest, most…read moreprofessional team around. I still get seen there as do all of my three sons. You will not, repeat, will not be disappointed.

My family and I have been patients for 15 years. Dr Patel and his staff are Outstanding…read more Highlights are Patient centered care. Great communication. Very professional, and easy to do business. Continuous adaptation to new technologies. We really enjoy our visits.

I have been to a few oral surgeons in the past. Dr. James is by far the best you can find the…read morestandard of care is exceptional. She really cares about her patients and will follow up with you. Thank you for such great care.

I called about a procedure involving permanent teeth or perhaps a 4 N 1. I scheduled an appointment…read morefor next week at 3:00 PM and arrived early to complete the paperwork. However, my experience took an unexpected turn. As soon as I walked in, I was met with an intense, almost aggressive response from staff. To make matters worse, I was told they couldn't find my appointment despite having just scheduled it. The staff member was nearly shouting, and I couldn't get out of there fast enough! Maybe she was having a really bad day, or perhaps I looked like a dartboard target. If you've managed to make it past the elaborate door into that office, share your tips--just beware of the "fire-breathing" staff member's mood! Wishing you the best on your dental journey!

Dr Kim was amazing! Got my wisdom teeth removed and the max pain I experienced was like a 6/10…read morewhich was a migraine and honestly I think it was just from not eating. Desiree was so nice she could tell I was nervous and put her hand on my shoulder. The whole staff was great. 10/10 recommend this place

Dr. Carnow goes above and beyond in his care for his patients. His level of expertise as a Perio is…read moreabove reproach!

Had a problem with my current implants. VA Dentist recommended Frisco Periodontist. Was evaluated…read moreand examined. Plan was created to remove one implant and do a tissue graft. Only pain I had was the injections for the novocain which there is no evading. Approx 2 1/2 hours in the chair. Zero pain through everything. Little discomfort later in the day but very tolerable. Slept great last night. Woke up this morning and no pain. In the end I can say I HIGHLY RECOMMEND Dr Carnow and the entire staff. They were all super. They explained everything in detail. Again HIGHLY RECOMMEND

I have been a patient here for 3 years now and still receive exceptional care every visit. I am…read morenever in pain in this office, their numbing is pain free, and always attentive to your needs. My first visit was an emergency tooth ache, and they were not only able to see me the same day, but also got me out of excruciating pain on the same first visit. Their prices are very fair, and their crowns and fillings match perfectly!! so lifelike. It's also obvious they care about your overall health, unlike a lot of other dental offices all about collecting your money, they go over your entire health, and really take into account making you healthier overall. They are really helpful in holding you accountable for your oral hygiene, always willing to teach and explain, and always book you for your next visit before leaving! I would highly recommend this office if you are interested in being fully taken care of, minimal to no wait most visits, and can complete most of your treatment the same day!

1 Star (Would give -5 if possible)…read more I had one of the worst dental experiences of my life at Little Elm Dentistry. About a year ago, they told me I had "severe gum disease" and refused to do the basic cleaning covered by my insurance. I didn't know any better at the time and trusted them, so I paid $600 out of pocket for their so-called "special cleaning." Now, looking back, I realize they took advantage of me and stole $600 for something I didn't need. A few months later, they tried to charge me another $600 for more of the same. Instead, I went to a dental school, where I had nine hours of detailed professional cleaning done over three appointments. My teeth were spotless. Less than a week later, I went back to Little Elm Dentistry hoping to use my insurance for a basic cleaning and establish care with a regular dentist. To my shock, they told me I needed another "special cleaning" costing over $2,000, even though my teeth had been cleaned just days earlier. I asked the hygienist if they could simply do the basic cleaning covered by my insurance, and they refused. I asked to speak with the manager, and they refused to let me speak with her as well. When I asked to speak with Dr. Yates, they also refused until I said I would file a complaint with the dental board. Only then did he agree to talk. When I finally spoke with Dr. Yates, he claimed doing a regular cleaning would be "under-treating" me, even though I had no plaque or calculus because I had just completed nine hours of professional cleaning. He said it was "about bacteria," not plaque or calculus, which made absolutely no sense. After reading other reviews online, I discovered many patients have had the same experience -- being denied insurance-covered cleanings, pressured into unnecessary procedures, and blocked from speaking with the manager or dentist. It is clear this office is charging people for cleanings they do not need. Little Elm Dentistry is not about patient care; it is about money and manipulation. What they are doing is unethical and should be investigated. Avoid this place at all costs. They are a scam operation.