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    About Face

    5.0 (1 review)
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    6 years ago

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    Eldorado Family Dentistry

    Eldorado Family Dentistry

    2.9(19 reviews)
    0.6 mi

    Let me start by stating that this is not my normal dentist. The only reason I went to Dr…read more Carmichael is because he was offering a killer deal on Groupon for wisdom tooth extraction. As such, I was very skeptical before the procedure as you can imagine. Boy, could I have not been more wrong. This place is amazing. Dr. Carmichael was great, the procedure went great and all of the assistants were great. I was very very surprised and left very happy with the entire experience. I was so happy that I'm thinking about switching to Dr. Carmichael otjer office closer to my house downtown. I would highly recommend Dr. Carmichael and this dentist practice.

    would not recommend Eldorado Family Dentistry to anyone, including my family and friends. My…read moreexperience there has been very disappointing. The dentist only seems to be present for the first visit. After that, he is rarely available, and most of the work is done by students or assistants practicing on patients. If you expect to see the actual dentist for your follow-up treatments, that does not seem to happen unless you are somehow a "special" patient. On top of that, the front desk customer service was very poor. The staff treated me with disrespect and spoke to me in a rude manner when I simply asked about the doctor's arrival time. Patients should be treated with professionalism and respect, not like they are receiving free treatment. Overall, between the poor customer service and the lack of direct care from the dentist, my experience was very negative.

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    Little Elm Dentistry - Looking for a family dentist in Little Elm, TX? You have come to the right spot!

    Little Elm Dentistry

    2.7(35 reviews)
    1.0 mi

    1 Star (Would give -5 if possible)…read more I had one of the worst dental experiences of my life at Little Elm Dentistry. About a year ago, they told me I had "severe gum disease" and refused to do the basic cleaning covered by my insurance. I didn't know any better at the time and trusted them, so I paid $600 out of pocket for their so-called "special cleaning." Now, looking back, I realize they took advantage of me and stole $600 for something I didn't need. A few months later, they tried to charge me another $600 for more of the same. Instead, I went to a dental school, where I had nine hours of detailed professional cleaning done over three appointments. My teeth were spotless. Less than a week later, I went back to Little Elm Dentistry hoping to use my insurance for a basic cleaning and establish care with a regular dentist. To my shock, they told me I needed another "special cleaning" costing over $2,000, even though my teeth had been cleaned just days earlier. I asked the hygienist if they could simply do the basic cleaning covered by my insurance, and they refused. I asked to speak with the manager, and they refused to let me speak with her as well. When I asked to speak with Dr. Yates, they also refused until I said I would file a complaint with the dental board. Only then did he agree to talk. When I finally spoke with Dr. Yates, he claimed doing a regular cleaning would be "under-treating" me, even though I had no plaque or calculus because I had just completed nine hours of professional cleaning. He said it was "about bacteria," not plaque or calculus, which made absolutely no sense. After reading other reviews online, I discovered many patients have had the same experience -- being denied insurance-covered cleanings, pressured into unnecessary procedures, and blocked from speaking with the manager or dentist. It is clear this office is charging people for cleanings they do not need. Little Elm Dentistry is not about patient care; it is about money and manipulation. What they are doing is unethical and should be investigated. Avoid this place at all costs. They are a scam operation.

    Have been overcharged 1,321.88 with 2 accounts. Refund is pending. Will post results.read more

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    Little Elm Dentistry
    Little Elm Dentistry - Looking for a family dentist in Little Elm, TX? You have come to the right spot!

    Looking for a family dentist in Little Elm, TX? You have come to the right spot!

    Little Elm Dentistry - Little Elm Dentistry opened its doors to the Little Elm community in August 2018!

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    Little Elm Dentistry opened its doors to the Little Elm community in August 2018!

    About Face - oralsurgeons - Updated July 2026

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