I had about an hour to kill so I went to the nearby gas station and decided to wash and vacuum the…read morecar. We were greeted by a friendly attendant who presented me with all of the options for the car. I went with the $20 wash, the 2nd cheapest available. For $5 more, it came with a wheel polish and I didn't deem that necessary at the time! The driving mechanism is the nicest one I have seen, the belts are wide and flat and you just drive up on them for the entirety of the wash. The brushes were gentle, but the water pressure blast-y. The length of the car wash is good for the price! The car smells good and the lights were kind of fun, haha! The outdoor vacuums were not very loud, which was great, but the passenger side one was not working. I just passed the driver's side hose to my passenger. If you are a member, you can have access to their INDOOR vacuum garage which is AMAZING for a Midwest state. Overall, I happy with my decision to stop at Drive & Shine!

From the owner: A Revolutionary Car Wash Experience with Express VIP Membership lanes. Long wash tunnels mean no…read moreharmful soaps or chemicals are needed for a spotless clean. We have invested millions in energy-efficient equipment to limit our carbon footprint. Express Oil Changes in 10 minutes, no appointment necessary. 10 min Interior Cleaning - have your floors vacuumed, mats washed, windows cleaned, towel dried, dash and jambs wiped. Indoor Self-Serve buildings - dedicated vacuums, mat machine, air tools and free use of towels. See website for location services. Fast, friendly, and clean facilities that you can trust. Mishawaka, South Bend, Elkhart, Schererville, Valparaiso, Crown Point, IN and Niles, Kalamazoo, Portage, MI

My husband has all of our cars on a monthly unlimited plan. It's $39 per car with unlimited washes…read moreat all Crew Carwash locations and use of the vacuums. The service here is excellent and our cars are kept shiny. I like to grab my Starbucks and then go through the wash, it's become a habit. I feel the value is good but I do wish we could get a discount for having multiple cars on our account.

I brought my wife's car to Crew thinking I was going to get a great deal for a car wash and…read morevacuuming. The basic wash is $11 and does not include vacuuming. I have been to other places that were cheaper than Crew for a basic wash and vacuuming was included. I went through the wash and I still see a spot on my windshield from bird crap and the splattered bugs on the front doesn't look much better. The easy spots and the car does cleaner but for $11, I would expect those spots to be almost gone. The vacuuming is $2 and for 8 minutes, I thought it was a good deal by itself. The real problem I have with Crew is when I compare the value to other places similar to Crew. I could get the same quality car wash and unlimited vacuuming for a little cheaper or the same.

Ivan was amazing. Great detail went into which tint selection would be best for the vehicle. He was…read moreon time and did a fantastic job!

Great service. Great communication. Honest quote. Reliable. Nothing but positive things to say. And…read morethey're mobile...

DO NOT GO HERE! wish i wouldve read the reviews first! I got the premium membership last week, been…read moregoing everyday since. The wash is pathetic first off, However today my membership got terminated halfway through a wash cycle because some manager said i didnt come to a complete stop before entering. The last 3 days so far i popped it in neutral and went through it successfully and was waved on. Today the manager said i wasnt allowed to do that and terminated me on the spot. I was never informed that i have to come to a complete stop first. No warning, No Refund, Right in the middle of my wash, left my car covered in soap. Highly recommend anywhere else besides this shithole. side note, they forgot to give me a sticker on the first day i got a membership, that was probably a sign not to come here.

Vacuums turned off because they are lazy and don't want to pay to maintenance the system. Sub par…read morecar wash. Never going again and telling everyone else the same.

Decent facilities but they're always trying to pressure you into buying a membership. "May I ask…read morewhy you don't want a membership? I'm just trying to make it worth your while." Shut up, Connor, and give me my basic car wash. As if you care about my personal finances. You're just trying to reach your memberships quota.

30$ car wash and car is still filthy. Do not waste ur money might as well got to gas station and…read moreget discount on gas with wash place sucks.

I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

I had my Ford Escape detailed here. I was stunned at how beautiful it looked!…read moreThey even got out all the dog hairs, which I thought were permanently embedded in the carpet. The price was quite reasonable, and even included shuttling me back and forth to my home. I could not be happier.

I called here on Friday afternoon looking for some help with my brakes. I spoke to Jim who said…read morethey would be able to do it the following day and just bring it up. They also offered a ride home if you didn't have a way. I thought that was a nice touch. When I spoke to him the other day he gave me an estimate on the work (a very reasonable price) and after dropping it off and him looking at it the rate was just as he expected and I added an oil change. My tires were low I had been planning on going to the gas station after but they were filling my tires as I pulled up. This is a family run business I met both the father and son, both friendly and kind. I live in Chicago, but I'll definitely be back for anything else I should need! Thank you!

I see Lukes claims to have veteran roots but I know they have shunned and ignored veteran…read moreorganization involvement. Plus their car wash stinks. On the other hand, Family Express welcomes veterans with open arms.

Don't waste your money. Got the $15 wash and i still need to wash my truck and apply my own tire…read moreshine. Not worth it at all

The gas station inside and out is nice. Typical Family Express. Clean. Easy access. Car wash…read more Downer: Car wash leaves soap on my car each time I go through. Aggravates me, especially considering what you pay just for a car wash. The brushes do not meet in back of car, therefore end up leaving a long area of dirt from top to bottom in the center of the back of my car.

Your employee Michael Simpson is very disgusting and rude. Michaels customer service skills are…read morehorrendous. Not only does he yell, he curses you out as well. Maybe, he shouldn't be in the customer service industry with a mouth like his.