[[HIGHLIGHT]]The space is so poorly designed it actually annoyed me to come here.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everybody funnels to the back of the shop where we crowd around only one (!) POS register.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The signs are not clear or informative at all.[[ENDHIGHLIGHT]] Then they missed an ingredient in my beverage. It's the complete opposite of the location on Gilman Street! Just arrggghh! Did it suck this bad before Philz was acquired by private equity? read more

I honestly forgot what I got but I do know I didn't really like it. I think I will try another drink next time. I do think the staff are really patient especially the one taking orders lol because I was very indecisive. Staff don't call out orders really loud so I didn't hear them call me initially until I noticed how long I was waiting. The cup was really hot and they did not have cup sleeves so they gave me another cup so I can hold it. read more

Philz Coffee - Desserts Near Me - Oakland, California

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Great staff. Excellent service. Gave the tiramisu drink a try and I'm beyond pleased. It tastes exactly like a tiramisu, but not overly sweet. So glad to Philz expanding their menu. read more

Yummiest drinks! Philtered soul with honey drizzle is my go to. Service can be kind of slow but it's usually packed and busy so that makes sense. [[HIGHLIGHT]]Lots of seating but can fill up quick.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Great study spot.[[ENDHIGHLIGHT]] read more

Philz Coffee - Philtered soul - Desserts Near Me - Oakland, California

First time here. Placed an order through the app while driving there - about 6-8 minutes away. Got there and waited another 10-12 minutes for my coffee... there were a few customers there but everyone had their coffee already so I'm not sure what took so long for mine. Took my first sip in the car and it was so bland like they forgot to add sugar... I thought maybe I made a mistake and forgot to make the adjustment while ordering but nope it says clearly on my cup " sweet sugar" Will not be coming back to this location. read more

Philz Coffee - It says sweet sugar but tasted like no sugar... - Desserts Near Me - Oakland, California

great coffee but one of the baristas (Teagan) had her hair fully down while making coffees. Not okay.

I like coming to this Philz location every time I'm in the neighborhood. The drinks are always made well and the staff are always friendly. I just park in the Safeway parking lot above, but there's also plenty of street parking. read more

I LOVE PHILZ and this location is one of my favorites that I've visited! [[HIGHLIGHT]]The baristas are always super friendly and there is a good amount of table space + outlets to do work.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This location does get pretty crowded, but the workers are patient despite the amount of orders they may receive.[[ENDHIGHLIGHT]] Parking may be difficult given its on College Ave, but I usually park at the Safeway next to it to get my drinks. My favorite drinks to get are their Philtered Soul, Honey Haze, and Mocha Tesora - creamy and medium sweet. Will be back at this location again soon! read more

Get the Mint Mojito ! It's refreshing and tastes great ! Ok... my friends tell me it's not coffee. That's fine. I'm not a coffee connoisseur. I'm just a "social drinker." I'm gonna get what my taste buds want ! read more

Coffee is delicious. [[HIGHLIGHT]]Spot is nice.[[ENDHIGHLIGHT]] But service is slow. 15 minutes for a decaf coffee at 5pm with only 2 other customers. read more

Ordered: Medium Iced Mint Mojito (~$6) Aya's take: Whenever I'm back in the Bay, I make an effort to make my way to a Philz to re-experience the deliciousness that is the Mint Mojito. It always get it the "House Way" which is sweet & creamy. And I love the fresh mint on top tying it all together. This is THE drink for a caffeine kick, aromatic notes, with a balance of sweetness and creaminess. My only mistake was getting a Medium instead of a Large. Do yourself a favor and try it! read more

Philz Coffee - Medium Iced Mint Mojito (~$6) - Desserts Near Me - Oakland, California

3 stars for College Ave Philz only. I love the coffee, it was the service that was issue. In a nutshell, at 6 am I was the second person in line. The guy at the counter and the order taker got in a 5 plus minute on cars or something. The whole time zi waited for my return or acknowledgement. But none, as of I was invisible?. I stepped away to go to the bathroom, and still their conversation was going when I came back. Finally, I just left and drove to Lakeshore store. At Lakeshore I found the store welcoming and Dawny very attentive. Like Philz coffee from most stores, and the Collge Ave store experience had to be an outlier. read more

Staff is always friendly at this location, and it's in a great spot surrounded by a lot of shops and stores. [[HIGHLIGHT]]Great seating options too, and the line is never too long.[[ENDHIGHLIGHT]] They make pretty good coffees, and [[HIGHLIGHT]]it's a great place to get some work done too![[ENDHIGHLIGHT]] read more

I ordered a drink and two bags of beans on this Saturday morning. When I got there, I could tell that they were severely understaffed. Two ladies making drinks, and one lady behind the counter. With a big line of customers ready to order. My drink was ready but my beans were not. when I grabbed my drink, I knew it was made it wrong right away because I ordered it hot and it was iced. I could obviously tell they were busy, so I weighed the options and decided that I'll just take the drink because it's definitely not worth trying and have them remake it. I then sat patiently for a few minutes while the customer line cleared. I asked about my beans and was met with a cold response. The lady behind the counter didn't even seem to acknowledge what I was telling her and just responded with "I'm a little backed up right now." I put my online order in at 8:05 AM. My order was meant to be picked up at 8:15 AM. I basically got shooed away when I was supposed to have my order. So I again stepped back and waited thinking that my bags will be up soon. 15 minutes later I'm watching customers I know ordered after me, because they were in line when I got there and I ordered online, getting their full orders. So I again approached the register, and tried to explain to them that my beans were ordered before those customers even got to the store. Nothing but dismissive faces and tones, again, is what I got. "Everything ticket here was put in order, I'm getting to it" was what I was told. One of the ladies making the coffees then finally goes to make my beans and she only makes one bag. She didn't read the order and I had to tell her that I need another one. What happened next was very revealing. While I did receive a few apologies, they were insincere. So the girl behind the counter, then starts to make my second bag of beans. They must've thought that I couldn't hear them but the two girls making drinks started to gossip about what happened to my order. One whispers "it was an online order" and the other must've acknowledged this because they then started LAUGHING. Besides being horrible customer service representers, what they did is they revealed that my ticket came through them and whoever made my coffee put my beans ticket in with the orders that were at the register. I didn't get my full order until 8:38 AM and to top it off my second bag of beans obviously has less in it then my first bag. Picture shows that. It's pretty hard to have bad customer service and then you make the customer feel bad for your bad customer service, but these employees accomplished that today. This location won't have to worry about my orders bugging them anymore read more

Philz Coffee - Different quantities same price - Desserts Near Me - Oakland, California

Was in a rush to get my coffee and go home for something urgent so I literally downloaded the mobile app so that it would be there by the time I arrived. Got there 5 minutes late, and they were confused why I was there. Told them I ordered an oat mint mojito with honey and was told another customer must have taken my drink. I was quite shocked, but even more shocked by the total LACK of customer service or apology on my behalf from Isabella who was supposed to serve my drink. She didn't care at all or even acknowledge the issue of my paid drink being stolen or say any type of apology. Just gave it to Shannon to deal with the problem. Of course, I ended up having to wait an extra 15 minutes for my drink to be made when I had already preordered it 20 mins before on the app and paid $8... Extremely disappointing and unprofessional, won't be coming back. read more

Philz Coffee - Desserts Near Me - Oakland, California

"If you build it, they will come." Correct, that's not the exact quote from Field of Dreams, but it's still fitting nonetheless. When Philz closed up their location on Shattuck on the north side of Cal's campus, surely had nothing to do with performance. The few times I stopped in, there was no shortage of customers and it was always packed with Cal students camped out to study. So, when I heard that Philz opened up this outpost by Rockridge, I wondered if Cal students would make their way out here. It's not exactly a trek from campus, but there's plenty of great coffee shops in between to study at. Well, as the quote goes, if you build it... Aside from the fact that getting seat here is practically impossible (the two times I've been here, every seat was occupied with Cal students), this Philz is pretty convenient. I can understand how parking isn't super plentiful on College, but I didn't have an issue finding a spot on Claremont on either Saturday afternoon I was here. More importantly, though, the staff here makes the drinks just right - both the Tesora and Mint Mojito I had were perfect. The menu also looked like it included a couple of new drinks, but I'm not sure if it's a location specific thing or if they've always been an option and I've just never paid attention to it (it's hard for me to order anything other than one of my usual go-to favorites). The other thing that I like about this particular location is the staff. In general, Philz baristas are usually friendly and welcoming, but I thought the team here was especially nice. That said, I'm clearly just partial to Philz. As with the students from Cal, if they build a Philz, I will come...and check it out so that I can write yet another pointless, positive review ever so shamelessly. read more

I happened to have some free time on a Friday evening and saw that this Philz location is on Too Good to Go, so I ordered a surprise bag. I came to pick up, the staff were friendly and quick with helping with me and since they only had two pastries left at that time of day, they gave me two bagels. I think one of the pastries was a kouign-amann (not totally sure, I'm not the best at identifying pastries) and I thought it was pretty good even though I don't usually like these kinds of flakey baked goods that are similar to croissants. They included a cookie too, which was just alright. As for the bagels, they were pretty cheesy but slightly spicy, probably contained jalapeno in them. Everything was decent overall, not the freshest tasting but they are leftovers that were probably there at least the whole day after all - not sure if Philz bakes these on site or buys them elsewhere. read more

Philz Coffee - Too Good to Go surprise bag - Desserts Near Me - Oakland, California

A great place to work, but I don't think their drinks are all that special. This Philz is located right next to the Safeway, and has plenty of seating and outlets available inside. I arrived on a Wednesday morning and had no trouble finding a seat. I ordered the iced coffee rose with oat milk, which came out to just over $5 for a small. It's one of their specialty drinks, but honestly I didn't really think it was anything special. There wasn't really a rose flavor, and it just tasted like normal iced coffee that was mildly sweet. It wasn't bad, but I can't justify the price when I could make something just as good at home. Maybe I just tried the wrong thing, but I probably wouldn't order that again. read more

Philz Coffee - Rose coffee - Desserts Near Me - Oakland, California

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I'm no coffee connoisseur. I've have bad coffee and I've had good coffee. Nothing special. In fact, I never expect to be blown away by a cup of coffee. This morning I read an article that mentioned Philz as a 'Bay Area Favorite'. I decided to check it out. I fully expected there to be a line, fortunately it wasn't. Street parking can be difficult, but there is a Safeway parking lot right next door. I ordered the gingersnap iced coffee. $5.95. I consider that average now a days. There was maybe a five minute wait. I was blown away at 1st sip. The coffee was delicious! It was unlike any other coffee I've tried. I fully understand the hype. I'd for sure come back. Gingersnap iced coffee read more

Philz Coffee - Desserts Near Me - Oakland, California

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Great cup of Mint Mojito always does the trick when I want a very minty creamy brew of coffee that is consistent every time. I also decided to try out their Sweet Harmony. The Sweet Harmony it is just as creamy as the mint mojito but without the mint leaves instead it is replaced with cinnamon. This was a nice change up, but I'm such a mint lover that I'll always get my Mint Mojito. Besides a great cup of coffee, this location offers free Milk-bone doggy treats. The only request they make is that dogs aren't allowed in their store, so you take it to go. Whenever I see a Philz, you'll be sure to see me there. read more

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Interesting that people want us to respect their gender but they can't respect how you want your coffee. This place on college used to be good. Actually, the few Philzs I have gone to in the past used to be good. [[HIGHLIGHT]]Good vibe, fun friendly people.[[ENDHIGHLIGHT]] That def shifted over the years. People are in a bad mood, attitudie, typical customer service, almost dmv vibe treatment now. I guess it is what happens to business when they grow. I love most of their coffees especially the iced Rose that they got a few years ago. It is always a gamble if you will get the way you like because everyone makes it a little different but they always check in abou it. I could deal with that but would bring disappointment often to my daily $7 investment. The thing I disliked the most is that I would end up getting cold coffee, not iced coffee, because since the coffee is fresh, it would melt the ice and I would just get diluted cold coffee. My solution was to ask without ice and then add it to my own cup with a lot of ice. Then, I started noticing people with extra attitude. Like I was asking for no ice to get more coffee, then they started putting less coffee on my cup. Sweetly, I mentioned that I didn't like the ice because it would melt but that was too hard to comprehend so still attitude. Then, I sweetly chatted with the manager about how rude people were to me just because I was asking for no ice and giving me a cup 3/4 full since IF I would ask for the same coffee hot, it would come full. She was really sweet but I guess that you cannot control people and the attitude just kept happening. It is a better start of my day if I just find the recipe online. read more

I love me my mint mojito, extra creamy! Philz is such a treat when I'm in the bay. The guy taking orders was so kind and I could see he'd had a day, but didn't let that stop him from bring upbeat with me. There's seating outdoors next to the Safeway. read more

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When I find myself in the area of College Ave/Claremont St., I cant help but stop in for a Philz fixin'. The Berkeley area has two Philz Coffee and I find myself coming here more often. I tend to get the Philtered Soul coffee but I am always in the mood to mix it up a little bit I'll do a half and half. On this visit (10/26/21), I tried a Philtered Soul and Jacob's Wonderbar medium hot coffee. It was a strong dark brewed coffee that put a pep in my step. In the past, I've had a bite to eat from here and I've even tried a cinnamon roll which have all been good. On this afternoon, it was strictly coffee for me. There is plenty of space at this location to get work done on your laptop and there's even seating outside. Located next to Safeway, use the Safeway parking lot to park and then get some grocery shopping done while you're here. read more

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It was my first time coming to Philz and I'd have to say, this was one of the best coffee I'd ever had! I don't normally care for coffee but I would come back here and order a large anytime! Atmosphere: Very welcoming! Clean! There are seats and tables for people to study and hang out. Service: The staff was nice! The staff at the register gave me recommendations and told me what was popular! They were efficient and fast. Received the drinks in a short amount of time. Drinks: I got a medium Iced Mint Mojito and a medium Iced Coffee Rosé. They were both beautiful and delicious! Very refreshing! The Mint Mojito had a great blend of coffee flavor and mint taste. I loved it! The Coffee Rosé was interesting. It had the right amount of Rosé taste mixed with the coffee. Overall, I 10/10 recommend this coffee shop. They have some interesting flavors on the menu and they all sound really delicious. They even sell coffee blends of the drinks that are on the menu! Next time, I am going to try the Philtered Soul. That one sounds amazing! read more

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I'm measured when it comes to my coffee drinking experiences. While I believe drinking coffee is a daily necessity and I do enjoy a good quality coffee. There's a balance. Philz falls in the category of over the top or at least too fancy for me. It's like caviar. It's supposed to be this fancy, expensive food but when I eat it, I end up asking: "what's the big deal with caviar?" But I get it. Philz custom made my order of coffee. They make it fresh, according to each customers liking. It's pricey, good tasting, premium coffee. But in the end, I'm fine with drip coffee. Plus being a cheapskate when it comes to coffee, the amount of joy I receive from drinking a cup of Phil's coffee for $5.00 compared to the pot of coffee from home for cents to the dollar is minimal. So is Philz coffee good? Absolutely. Is it worth the price? Um, sure. Every once in a while or if I'm Melinda Gates and just karate chopped my Ex-husband's net worth in half. read more

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Great coffee, [[HIGHLIGHT]]plenty of seating[[ENDHIGHLIGHT]], [[HIGHLIGHT]]good lighting[[ENDHIGHLIGHT]] and nice people. And [[HIGHLIGHT]]everything's brand new[[ENDHIGHLIGHT]]. Can't go wrong here! read more

S0-called sausage burrito was a POTATO burrito with an extremely tiny almost negligible amount of sausage in it and almost no eggs. Total scrambled egg in this *maybe* equaled 1/8th of 1 egg. It also had a LOT of red pepper all over it, making it massively spicy. Tossed it. The banana bread tasted totally artificial and gross, tasted like it was made with oil and fake banana flavoring rather than butter and real bananas. Also tossed that. The kouign aman was tasty but seemed slightly stale, likely day-old from yesterday. Expensive order to end up throwing most of it out. The Philz in S. SF on Westborough is MUCH better. This location = disappointing. read more

Philz Coffee - :( - Desserts Near Me - Oakland, California

Philz has always provided great consistency. My friend and I love their iced Mint Mojito! We always get it with creamy cream, sweet sugar, iced, and extra creamy!! Every time we go to a different Philz location, we know what to expect and we love that! Highly recommend ordering ahead on the app! Makes everything quick and easy! read more

Philz Coffee - Desserts Near Me - Oakland, California

I honestly am a huge Philz fan. We couldn't order ahead for some reason in the app, so we had to go in store to order. The Philz is super busy and was packed when I walked in. The barista made the drink to perfection. It was absolutely great. Here's where my issue is: The bathroom. Wow. I have never been a bathroom that bad. There was toilet paper shredded everywhere. It smelled horrible. There was trash of all kinds in the bathroom. It was just horrible. TLDR: Coffee good, bathroom horrible. read more

Came here once for one cup of coffee The smalls are VERY small. Coffee was pretty good. Staff was great. Would try again read more

Glad I can get my fix close by my moms place!! Unfortunately parking sucks, but if you go "shopping" at Safeway, you can park in their lot for free.just be careful because they do have a security guard patrolling. Can never go wrong with a large Mint Mojito. My all time favorite drink from Philz! I love the sweet and creaminess along with the hint of mint. Super tasty and still keeps me pretty wired. Other drinks I have tried at this location include: -Ecstatic - Iced coffee -Mocha Tesora -Dancing Waters (my current go to) - I usually ask for this over ice The Barista's at this location are all well trained and I have never had an issue with a drink that was not to my liking. They all make it a perfect sweet and creamy, just how I like it! Although they do have an ok amount seating here, it is ALWAYS packed, even on the weekends. I usually try to get here early in the morning on the weekends to hopefully avoid long lines, but never been successful. This place has always been busy! Regardless I do like this location and also being able to get my grocery shopping at the same time or get pastries across the street. read more

I am generally a big fan of Philz, but this one disappoints on many levels many times. The biggest issues are the drinks are never consistent and some baristas are rude. With respect to consistency, sometimes drinks have too much ice with barely any coffee and sometimes there is no ice at all and the iced drink is lukewarm. Which these things wouldn't necessarily be an issue if the customer service was decent. On the weekend, this store is frequently backed up past the pick up time. I've adjusted to come to pick up 10-15 mins after my pick up time and my drink will just be coming out. Great! Well one time, for the third time we got an iced mocha tesora with no ice. I mentioned it to the barista who said we arrived 10 minutes after our pick up and that's why there was no ice left. I mentioned that we've had this happen repeatedly even when the drink was put out as we arrived. It felt weird and judgy. And the final straw was today. I noticed their tip jar has the tacky "How attractive do you think you are?" phrase. I mentioned to the person taking my order that some people find that saying pretty uncomfortable, and at least from the people I know they don't tend to like it. She listened, but I could tell she didn't agree, which is fine. She said she would tell her manager and that was it. Well then I come out of the bathroom and hear her and another employee gossiping about it and saying "Well you can't please everyone!" in an exasperated tone. I didn't ask them to take the jar down, I wasn't rude and I still tipped well, I just gave an opinion. Maybe don't talk about a customer until they leave... read more

Philz Coffee - Desserts Near Me - Oakland, California

Ambiance: nice with outlets so in other words, solid for sitting there for hours and getting some work done. That being said, come prepared to wait a bit for a seat especially on the weekends just because there are so many people studying here. But it's not impossible to find a seat. They're always understaffed and in true Philz fashion, it takes at least 15-20 minutes to get your order but I think it's worth the wait. Food: I usually order the mint mojito or rose coffee, both of which are pretty good options. The rose coffee is nice and creamy and I like the refreshing kick that the mint has for their mojito. read more

Philz Coffee - mint mojito - Desserts Near Me - Oakland, California

Philz Coffee has always been extremely consistent and provided fresh and quality coffee. However, this review is for the poor and rude service I received for this particular location. Having worked in the customer service and restaurant industry before, I was not shocked to see that the store and employees already cleaning and closing up 30 minutes beforehand. I was glad they took my order, however as I sat down one of the employees told me sternly, "Do not touch my furniture." I was extremely put off by the encounter and apologized profusely, as she walked away nodding her head. Guilt-ridden I left Philz, however, there were still many patrons sitting in the store working on their laptops while I was turned away. I was confused if I had been personally profiled when the store itself was not closed. I understand that they wanted to close early or that due to covid policies they do not want people sitting indoors, but there were clearly people sitting inside. It seemed quite a bit unfair to treat customers differently. Recommendation: Do not come within an hour of their closing time because employees are rushing to close already. Other than that, their Iced Rose Coffee (house way) was great and would definitely recommend. read more

Philz Coffee - Iced Rose Coffee (House Way) - Desserts Near Me - Oakland, California

Drinks are always made correctly. I placed mobile orders here Friday and also yesterday (Monday). On Friday, I ordered via Uber eats because I hadn't downloaded the Philz mobile app. I paid $2 more for the same item I ordered Monday via Philz mobile app which is pretty ridiculous. Also, I waited outside to pick up my drink for quite a while before realizing that Uber eats mobile orders are on the opposite end of the counter and not near where the Philz mobile orders are. I wish someone had told me because I probably waited around for ten mins longer than it took to prepare my drink. Moral of the story, order directly from Philz mobile app and not from Uber eats. Either way, the drinks were correct both ways and at pickup, Philz staff always lets me taste my drink to make sure it's perfect and gives me an opportunity to adjust as needed. Mint mojito iced coffee is gimmicky but will always be my fave!! read more

I love coming here after shopping for groceries at Safeway next door. The inside is always clean, and the staff is friendly whenever they take my order. My personal favorite items are the Iced Mint Mojito (their most popular drink) and the Iced Coffee Rosé. Even if you're not a fan of iced coffee, Philz is likely to change that pretty quickly. A great spot to come to overall, but I give it four stars as it can get quite busy at times and the orders can get backed up as a result, so I recommend ordering ahead. read more

Philz Coffee - Desserts Near Me - Oakland, California

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OK Phil's is now in chain this place rips. It's a hipster spot no doubt a coffees fantastic it takes a little longer but if you want grade coffee this is a spot for you read more

Probably my favorite treat ever. I don't come that often because I can't justify $10 a day but when I do get here - yum! Ordered a LARGE iced mint mojito which is awesome and you get it how you ask for it (me? Light creamy, light sweet) And the almond croissants are amazing. Thankful for the nice staff as well! Be prepared to spend a little money here. read more

Came here today while on a walk! Good drinks as always. I love me a good ol cup of Philz coffee! Good customer service. The staff is really friendly and drinks were well made and came up quick. Thanks Philz! read more

The staff is very friendly and patience, they take their time with each drink to make it perfect for each individual. This location has a lot of college students on the weekends who go here to study. It's hard to find a spot to sit. It is a great place to grab coffee to go. It is a bit of a wait here since the location is very popular and busy foot traffic. read more

Philz Coffee - Ice coffee rose and iced mint mojito - Desserts Near Me - Oakland, California