Phoebe sold our house in less than a month and did so with a very high degree of professionalism, competence and general business acumen in the real estate industry. I have purchased and sold several properties through the years and hands down, Phoebe is the best realtor with whom I have worked. Diligence. We met Phoebe several months before we actually listed our home for sale. However, throughout the subsequent months after we met Phoebe, she diligently contacted us periodically to determine whether we were ready to list our home for sale. It is a delicate balance between persistence and annoyance but Phoebe managed to carefully keep the scale at equilibrium. Complicated transaction. When we hired Phoebe, after conducting a comprehensive market analysis, we came to a reasonable price. Phoebe had beautiful professional pictures taken of our home and within less than one month, we had a nearly full-price all-cash offer. We negotiated the price so that we had a three-month lease-back term, which equated to a full-price offer. Attention to detail. Not only did Phoebe conduct the negotiation seamlessly, but she carefully reviewed the offer and purchase contract and highlighted any unusual or disconcerting issues. I am an attorney; therefore, it was very helpful for Phoebe to spot the issues for my assessment. This extra attention to detail is one of the reasons why Phoebe is such a super star. Most agents will throw the contract at you and tell you to seek counsel from a real estate attorney. It is helpful that Phoebe has the aptitude to spot issues and bring them to your attention accordingly. Highly responsive. Phoebe was concurrently planning a wedding at the time; however, this did not affect her responsiveness or her duty to perform her job at a level that far exceeded my expectations. Most realtors will start on their A-game and then kind of disappear once a purchase contract has been signed. Phoebe was there by our side from start to finish, acting as our real estate advocate and champion. All-star realtor. If you're looking for a 5-star realtor who has your best interest at heart and will fight zealously on your behalf, Phoebe is a little tiger that will gnaw her way through the transaction to make sure that you end up on top. :). read more

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Phoebe helped us sell my parent's house after we were unsuccessful with another agent. We spent a lot of money staging and fixing the house the first time already so we really wanted to find someone who would be able to sell our house the 2nd time around so we wouldn't waste anymore money. What made Phoebe stand out from the other agents I met was her detailed plan on HOW she would sell our house within a couple of weeks. All agents will tell you they are confident that they can sell the house but Phoebe was the only one that really explained to us each step she would take to get our house sold. She did a lot of pre-open house work to generate a lot of interest early on, which helped with getting multiple offers right away. She was very knowledgeable about the local market and pricing, and made sure our price matched with our goal of selling fast but at the highest price possible. She was also willing to work with us on the cost of our staging when we were wary to pay even more staging cost after the first unsuccessful attempt. After the house sold, she even helped me with an unrelated title recording matter, which she didn't have to do at all. I had a great experience working with Phoebe and she is just the nicest and most helpful agent I have worked with. read more

When we sold our house several years ago, I thought it would take several months to complete the process. Phoebe had it sold in about 2 weeks - above our asking price! When we started looking to buy another place several months ago, as great as Phoebe was selling our house, with all the online resources available these days and already knowing where we wanted to purchase, I wondered whether an agent could really add value on the buying side. But as with selling our house, she made the buying process incredibly easy and stress free! From start to finish, Phoebe's professionalism, knowledge, availability, responsiveness, negotiating strategy and skill, relationships, practicality, and resourcefulness added immense value. Because of her relationships, we got to see the house we eventually purchased before it came out on the market which let us finish up all our financing docs before making an offer. She negotiated with the selling agent, making suggestions as to how to structure the offer to our benefit, going back and forth on our behalf multiple times. Once the offer was accepted, she was there the rest of the way with the inspection, appraisal, and final closing, reassuring us as to what was normal and not, and what would be reasonable to ask for and not. Without her personal guidance, experience and advice, the process would have been much harder. We are incredibly glad we had Phoebe with us each step of the way! read more

Phoebe was great! She helped my wife and me sell our old one bedroom condo and find a 4 bedroom dream home in South Orange County. Phoebe helped educate us on the right price for our old condo in order to get it sold quickly. We got several offers in 3 days and Phoebe helped us pick the right one. Then, when we were looking for our new home, she went with us every day we wanted to look at the homes on the market. She often re-arranged her schedule to accommodate our needs. She listened to what our requirements were and really helped narrow down our search to high-quality homes that fit what we were looking for. In short - if you need to buy or sell, call Phoebe right away. She'll make it easy for you. PS - She speaks Chinese, so I'm sure I'll be referring my in-laws to her when they want to buy in Irvine. read more

Phoebe was absolutely amazing in helping us find our dream house as well as in selling our current home for over asking price. She made us feel very comfortable with everything and did a great job of keeping us updated through both transactions. Selling and buying at the same time can be very stressful but Phoebe made it so easy. Thank you so much for all that you did Phoebe!! read more

Working with Phoebe was amazing. From looking at different houses, where she was able to share insight and experiences with past clients that helped us make an informed decision, to finding the perfect house for us, where she helped us write a very competitive offer that got accepted. Phoebe kept the process moving, kept me and my partner informed, and most importantly, made us, as first time home buyers, feel comfortable throughout the process. Thank you Phoebe! read more

I met with 4 different agents before meeting with Phoebe about the sale of my Irvine home. Within 5 minutes of our first meeting, I knew that Phoebe was the right Agent to sell my home. She was extremely prepared, professional, knowledgeable, and passionate about real estate. It was also a plus that she was fluent in Chinese (Mandarin). Phoebe knew the market in my area and had a clear marketing and sales plan. She immediately won my trust with her direct and honest approach. I wanted an Agent who would make selling my house as easy and painless for me as possible. Phoebe delivered this 100%! She did an amazing job staging and marketing my home and my home sold faster than I ever imagined and at a higher price than I expected! Phoebe always responded quickly and keep me well informed throughout the entire process. I can honestly say that Phoebe went above and beyond what I expected from an Agent. If you want an Agent who will work hard for you, who is extremely knowledgeable about real estate, and will make selling your home an easy experience, Phoebe is the Agent for you! I would recommend her with no hesitation! read more

Phoebe helped us for our 1st dream house!!! This is really a great choice for us. She did an excellent job helping us to search for the houses, talk with the seller agent, and finally make the offer. She's very nice, professional and always ready to help. I will highly recommend her to be the agent. She's the one that you can always trust. read more

Phoebe is an outstanding realtor. She helped us immensely in purchasing our dream home! We were relocating and couldn't meet with her in person so she took the time to video chat with us and go over in detail every bit of our contract until she was sure we understood. My husband and I trusted Phoebe to have our best interest at heart and we will recommend her to anyone looking to buy or sell a home. She is a treasure and her clients are very lucky to have her. read more

Phoebe helped us buy our first home and she is perfect! As first time home buyers, we know how important an agent is in the process. After interviewing several agents, we decided to go with Phoebe, not only because of multiple friends' referrals, but also her professionalism and charming personality. She has her own unique strategy of negotiating with sellers, and got our first offer accepted as-it in two days! Escrow went very smoothly and she was good at explaining everything to us and being super responsive on all of our questions. Overall it's great experience working with Phoebe and we definitely recommend her to anyone buying or selling homes! read more

Phoebe is great! She was knowledgeable of the areas we were interested in shopping, and she gave wonderful advice. Most importantly, she was open to all of our ideas related to looking at a variety of houses. She diligently put in the effort to address our interests and needs. In the end, she quickly put together an offer for a house and then guided us through the whole process. Thanks Phoebe! read more

Phoebe is amazing!! She went out of her way to find houses that met all my expectations and requirements and didn't waste my time showing me homes that had features I wasnt interested in. Her professional rapport and attitude ensured that I got the house I wanted even though we were competing with all cash offers. I wouldn't buy or sell a house with anyone else! read more

I live in Orange County CA since 1981. During that time I owned and sold 15 houses including investment/rental properties. Recently I selected Phoebe from half a dozen realtors I interviewed to list our house for sale. She turned out to be the best I ever used. Here is why: 1. She knew how to utilize all the modern tools, including the internet, social media, international connections... to promote her listings or to help her buyers. 2. She expertly targeted the right potential buyers, focused and highlighted the special features of the house that appealed to those targeted buyers. 3. She knew her market, understood the circumstances and priced it right. She next showed us how to prepare the house to put on the market. 4. Once the house was ready, she started her marketing campaign. Her attention to detail and great follow through meant nothing was left to chance. 5. Within 2 weeks after we listed with her, she came back with a full price offer. Yesterday, we closed escrow. It is noteworthy that ours is the only house in our neighborhood sold during this holiday period. On top of that, she has a cheerful, wonderful and caring personality. A true professional, a total package! read more

Recently bumped into Phoebe at a real estate event. This review is long overdue but well deserved. My wife and I bought our first home together from Phoebe. We knew what kind of market we were getting into and all the horror stories of being outbid by all cash offers from the influx of Chinese buyers. Long story short, Phoebe was able to work her magic with the seller and got us our home at listing price! She is very professional and experienced. A great person to work with. She has great values and will have you in her best interest at heart. We love every moment in this house and have had many memorable milestones. Thank you Phoebe for making this our home! Also just want to say Congrats!!! Very happy for you and I know will make a great mother read more

I found Phoebe through Zillow/Yelp after reading many reviews on different real estate agents, and picked her based on the great reviews and that she's bilingual in Mandarin. I reached out to her and let her know that I'm a first time home buyer and need lots of guidance. She happily offered her help and came extremely prepared for our first meeting, gave me a lot of good information so I can begin searching for properties that I'm interested in. Initially I wasn't exactly sure what I'm looking for. Phoebe is very patient with me and we went on a few tours looking at different kinds of condo. She's able to spot the pros & cons in each place very quickly, and every time I learned something new in terms of what I should be paying attention to, and that helped me build up my must-have and nice-to-have wish lists. We worked together for a few months due to low inventory in Irvine and the holiday season. Early 2017 I found my current home via open house, and did a separate private tour with Phoebe, where she provided great advice in helping me put together the winning offer without getting into a bidding war. She continues to be very helpful and responsive throughout the escrow process, and things didn't just stop there even after the deal is sealed. She gave me a nice surprise on closing day by fixing something in my new home for me. Now a few weeks after closing, she still checks in with me here and there to make sure I'm doing great in my new place! Overall, Phoebe is very friendly, professional and knowledgeable, and very pleasant to work with. She patiently guided me through all the steps in the home buying process and provided valuable insights in helping me put together my best offers. It was more than just a transaction - Phoebe builds strong relationship with her clients, acts in our best interests and sincerely looks out for us. Phoebe, thanks again for this great experience, and hope to work with you again on my next home(s) down the road! read more

Hey yelpers! I would like to write a quick review for Phoebe Chiang. She is simply awesome and I like to thank her for her excellent communication, professionalism, understanding and negotiation skills. She has been very patient and pleasant to work with as a bridge between the seller and buyer. Throughout the process, Phoebe quickly responded to any questions I had and was able to resolve the small issue that came about on the appraisal. Her talent and ability to bring both parties to an agreement is the key element in moving forward that makes it a win-win situation for everyone and I've put a tremendous value in that. She is incredibly positive and easy to work with and I would highly recommend her to anyone seeking to sell or buy a home. read more

Phoebe and Theresa not only helped us sell our home they went above and beyond as far as staging the house bringing in a professional photographer to take the pictures for the posting. On top of that they did it at record breaking time after the open house they were able to present us with different offers within five days and closed escrow within a month after posting. Their professionalism and ability to communicate are beyond anything we have expected. read more

Phoebe helped me purchase a house in Irvine. She did a great job advising and providing info and helped make the transaction as smooth as possible. She went above and beyond the service most agents usually give. read more

Phoebe did an outstanding job in helping me sell my condo as well as buy my new home. She is professional, has a good understanding of the current market and keep me informed every step of the way. I highly recommend Phoebe for anyone ready to buy or sell a home. read more

Phoebe had been great helping me buy my first house. She is extremely accessible and almost too efficient. No details went without her examination, and the result has been great! read more

Phoebe helped my mother purchase her new condo in Irvine. My mother was living in NorCal and planned to moving to Irvine. She had to sell her NorCal house before she had the money to buy a place in SoCal. Phoebe showed my mom several places (and she was mindful of my mother's age and physical condition) and contacted various seller agents about putting in an offer with contingency. She was thorough and explained things clearly to my mother (in Mandarin). I'm grateful for everything you she did for my family. read more

Phoebe showed us to any and every home we asked to see and was prompt and quick to respond to our messages. There was a home that was under contract for almost 30 days that we had been eyeing, but she was willing to reach out to the seller's agent to check on the status for us. Because of Phoebe's persistence, we were able to put in a backup offer and ended up going into escrow on our dream home!!! There was constant communication with Phoebe, everything went smoothly, and she is just SO sweet. Thank you so much for all your help, Phoebe! We appreciate it! read more

Phoebe Chiang just sold our house. We didn't need to sell it right away as we are building a new house available in three months. She negotiated a good price, a longer escrow (saving us some money), and a favorable rent back from new owners. She handled the inspection and all questions professionally and immediately. She also kept us informed about the progression of the sale process. She will go to work for you. read more

Phoebe was a great real estate agent. She got us two offers on the first day. We sold the house right away, no waiting period. She helped my elderly father through the process of selling his home. She was patient with him and understanding of his issues and concerns. She took charge of little things so we did not have to deal with all of the extra stuff that comes along with selling a home. She was willing to go the extra mile to make the sale happen. read more

Phoebe is very flexible and responsive. She always tries to show us the homes within the same day we requested, and is available for calls, text or emails, like anytime. Phoebe is very experienced and knowledgeable, not only just in purchasing/selling, but also in house décor and remodel. Every time I mention some remodel ideas while we are seeing the potential homes, she can let me know right away how much it may cost or she will call someone immediately to find it out for me. This is very very helpful when you are trying to think and come up with the total budget for the home. Phoebe is very professional and supportive. We know it's totally seller's market. So when there's basically no inventory on the market while so many eager buyers are out there, she never pushes us to increase our offer price. Instead, Phoebe wins the trust from seller and listing agent, helps us to put together our best offer, and is able to work her magic and get us our home without putting us into a fierce bidding war. Most importantly, Phoebe is a GREAT person to work with and connect as a business partner, and a friend. She helped us buy our first home back in 2014, and built strong relationship with us ever since. We really appreciate the help and support she provided!! So if you ever need an agent/professional to help you with your home buying and selling, talk to her! I am sure that you will like her in 10 minutes. read more

I had Phoebe helped my family to find a house and sell our existing home in Irvine. She was amzaingggggg. Our whole transaction took less than 30 days. We are so happy that she was able to sell our home and find us a new home in such a short time. SHE WAS PROFESSIONAL AND CARING. she still calls us during holidays to check up on us. I would highly recommend her. read more

Hard working and very accessible, Phoebe Chiang has been an exceptional real estate professional that made the sale of my home smooth and as painless as possible. I've had the pleasure of working with Phoebe for over a month now, and I can say with confidence that she'll go out her way to ensure items get done timely and that everyone from the lenders to escrow/title offices stay on the same page. I truly appreciated that she was always prompt with getting back to me no matter what time of day and constantly fed me updated details on what the next process was from staging all the way through closing. In addition to her strong work ethic and personable demeanor, Phoebe has access to a wealth of resources via First Team Real Estate. From proper signage that met my HOA requirements to additional personnel to help hold open houses, First Team resources and connections made choosing Phoebe that much better. Other bonuses included photographer, staging items, professional and elegant fliers, and conference rooms. Phoebe's passion for real estate is immediately present and she'll use all her means to satisfy your needs and remain competitive. People always say "all homes sell eventually," but Phoebe's meticulous nature and access to resources makes the process faster, smoother, and most importantly, less stressful. read more

Phoebe is the best agent. She has helped my husband and I buy a condo, sell a condo, and buy a single family home! She is very patient and looks out for our best interests. VERY HIGHLY RECOMMENDED! read more

I love Phoebe! She was super patient and easy to work with. She answered all my questions and was very responsive. I highly recommend her to anyone looking to buy or sell their properties! read more

I am not the type to write reviews, but was so impressed by Phoebe that I want to share my experience so that others who are looking for a real estate agent can benefit by having Phoebe represent them. My husband and I were impressed with Phoebe from the minute we met her. She is very professional, confident, and knowledgeable about real estate. Phoebe got us multiple offers within days of listing our home on the market, and I am so happy to say that we closed escrow today on schedule! This was the first time we were selling a home and the process can be scary and intimidating, but Phoebe put our minds at ease, and always kept us informed throughout the entire process. We are so grateful we found Phoebe and can't thank her enough. read more

Phoebe was the agent for my Father's home which the heirs were selling. We had a disastrous first agent and Phoebe through her diligence got us an additional $100,000.00 (no typo) over our prior agent's best bid. Phoebe is definitely one of the rising stars in the Irvine market and comes from a real estate agent family. That with her association with First Team was a great combination. Phoebe knows how to work the First Team formula which resulted in us getting $25,000.00 more in a bidding situation. One final point is that Phoebe is a very honest person who definitely looks out for her client. read more

I cannot say enough about the level of service Phoebe provided during the sale of our home. After reading her many reviews, I was impressed with her attention to detail and follow-up and selected her as our broker on that basis. My actual experience during our sale process far exceeded my expectations. Phoebe was not only incredibly detailed with strong follow-up, but she has the temperament to handle any and all issues with grace and patience. Phoebe works diligently to provide the best outcome for her clients, regardless of impact to her personally. She provided recommendations for vendors needed to handle specific repair issues and their performance was exceptional and at very economical pricing. Phoebe personally engages with her clients and is able to identify and meet her clients' objectives and concerns. I would recommend Phoebe for the sale of anyone's home without hesitation. She is highly professional, highly motivated, and highly dependable. It was a pleasure working with her, and I will always be grateful for the results she achieved......significantly higher sale price than asking price! Although market prices were rising, Phoebe established a sale strategy that maximized market driven results. read more

Phoebe is an amazing realtor and truly has her client's best interest in mind at all times. We interviewed three local agents when we were looking to sell our Irvine condo. My sister met Phoebe in our neighborhood while walking our dog and her friendly personality stuck with her that years later, we contacted her when we were ready to sell our home. Phoebe went the extra mile by helping us with staging the house and even helped us find and coordinate the services of a carpet cleaner. She is very professional, was always prepared during our meet ups, and was always available to answer any of my questions and concerns. I was very impressed with her ability to communicate fluently in Mandarin Chinese which increased the marketability of house. Our home selling experience with Phoebe was so positive (we had multiple offers within a week of listing and closed the sale within a month) that after we sold our house, I immediately referred her to a friend of mine who was about to put his house on the market. They met Phoebe and listed with her and they just closed escrow on their place today! I would highly recommend Phoebe to anyone who is looking for a genuine, hard-working realtor with an excellent record of selling homes. read more