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    Phoenix Bar and Grill

    3.7 (3 reviews)
    Closed 2:00 pm - 1:00 am (Next day)

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    16 days ago

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    8 months ago

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    Everybody Eats

    Everybody Eats

    4.5(13 reviews)
    3.7 mi

    Jameer was amazing. He was so friendly, welcoming, accommodating, and gave us the specials right…read moreaway to see what deals there were today, and was so kind. He really is wonderful with customers and I really appreciate his positive attitude and energy. There were specials today and one of them was a fish platter and it was just perfect and it was such a great deal at $5 dollars per order. The ambience is very relaxing and there are seats all along the back wall and they are super comfortable and easy to clean. The tables are sweet and lovely with flowers on top and there's plenty of free street parking. You can use your card or pay in cash so it's very easy.

    Horrible customer service and unsafe food delivery Stephanie is very inconsiderate and rude, I…read moreplaced an order through grubhub and the food was mishandled before pickup and after delivery, I tried contacting grubhub and there was nothing they could do for me hence why I contacted the restaurant, The burger and fries looked tampered with my fries were wet and box was opened and the burger box was open as well and I felt afraid to eat it so I threw it in the trash, and so was the plastic bag, the worker that I spoke to over the phone admitted to leaving the bag wide open without tying the bag shut for the delivery driver, and she understood that it was unsafe informed me that I would be able to come in the following week and she would be able to remake it for me, and that she will leave a note for the next employee incase she was not there. I tried to get it today because they have been closed for a couple of days due to an event, Stephanie cut me off despite trying to explain the situation, the horrible customer service at this place is honestly sad, this business have no problem with taking your money but when you have an issue that was their fault there is no accountability. I've ordered from here 3 times and never again. Stephanie informed me that the issue that has occurred has nothing to do with everybody eats it was the grubhub delivery driver's fault, I recorded the call where your employee admitted that it was her fault for the bag being opened. She also told me that I should reorder it despite this happening 2 weeks ago. Why would I reorder it when I threw it in the trash because the food was tampered with?. This food delivery safety should be implemented into your employees and your business will be at fault when someone gets sick because you allowed the food to be taken by the delivery driver unsealed and open. And this is the owner that's acting like this do not support this black business! Explaining something over and over in the same rude tone and demeanor does not make you right, aggressive,loud and wrong, as a owner you should teach yourself and your employees on how to pack a delivery order properly.why should I place the order through grubhub again to throw away 30$ for a basic burger and wet fries get a grip girl. Leaving the fries container wide open and the plastic bag open is very smart! What a good owner

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    Phoenix Bar and Grill - bars - Updated August 2026

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