Ricks lost my clothes for the 2nd time, it's taken me 7 times of follow up with absolutely zero…read moresuccess. I can't even get a return phone call! This is absolutely the worst cleaners & I would NOT recommend you leaving your clothes in their care. Speaking of care, they don't!

What a disaster! I recently moved to Bee Cave and was looking for a new dry cleaner. Like to…read moresupport small local businesses so hoped Rick's could be that place. I should have known when I first arrived and the plane was chaotic. I was interrogated about my clothes, cotton only for laundering, and it took almost 20 minutes y.o drop off 4 shirts and three pants. But really, the flags should have gone up when i was asked to pay in advanced. No cleaner have ever asked for that, so i asked why. I was told that some customers refused to pay off they didn't like how their cleaning turned out. Well, now I understand why. When i picked up my clothes, all four shirts were jammed into the same bag and tied together with a twist tie... completely wrinkled. They looked worse that they did when i dropped them off. All had to be reironed when i got home. Same for the pants. I guess saving 1/4 of a penny on plastic bag helps Rick's outfit margins. Well, I guess you get what you pay for. Low cost = low quality. I'm not likely to use Rick's again.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

Traveling for 2 weeks and in dire need of laundry. App is easy to use, communication and service…read morewas great! Cost is less than expected.

DO NOT use Rinse. I gave them so many chances. Mostly out of convenience. One time they lost a…read morejacket. Another time they just left my clothes on the ground. They don't communicate when they're dropping off your clothes. The last and final incident, they ruined 7 shirts. I told them about it and they said they'd send it to a specialist. The shirts were delayed by 5 days. They were returned even worse. They then offered $50 credit. I kept having to complain and I'd get passed to another customer specialist. Finally they offered a cash reimbursement. That was almost 3 weeks ago. The cash was supposed to hit my account 10 days after the interaction. I contacted customer support today, the reimbursement hasn't even been processed. They now swear it's officially in the works and their leadership team is in the loop. I should get reimbursed in the next few days. At this point I've accepted they have just ruined several of my favorite shirts and it's now my problem. Do not use them, however convenient it is.