I found a ring on line that I was interested in. I submitted a form on line asking if that…read moreparticular ring was in stock and in store and got an immediate response from Dorian. I was able to stop by that day and purchase the ring from Dorian who was friendly and helpful. While I was there they cleaned a couple of my rings and they turned out so nice and shiny! My new ring needed to be sized and it was promised to be ready in one week. I received a text that it was ready a couple days early so I was excited to get my new ring. While picking up my new ring I decided to have another ring sized that was my mother's and I had been wearing it although it was two sizes too big. That was also ready before the promised date. Next I will be taking in my mom's wedding bands and having those taken care of (build up the setting of the diamond) as they have never seen a jeweler. I have found my new jeweler!

Mr. Blythe (sp) provided excellent service when I came in to get more information on getting a ring…read moreresized and cleaned. I did not recognize my ring when I got it back ten days later. 10 out of 10, would definitely recommend!

My husband had a good idea of what kind of engagement ring I wanted with the help of some…read moregirlfriends of mine. After looking at countless engagement rings, it was our visit to A&J Jewelers that sealed the deal. The staff at A&J not only helped my husband painstakingly look for the perfect diamond for me, they made great suggestions for a matching wedding band. When it came time for the proposal, A&J Jewelers overnighted my engagement ring for an amazing winter proposal in New York. That weekend was perfect because they went above and beyond to make our dream a reality. I'm grateful A&J took the time to help my husband find the ring of my dreams. Because according to him, finding the perfect ring is a lot of work. If you're in the market for an engagement ring or any other piece of celebratory jewelry stop looking around and get over to A&J. The customer service is unmatched and they will pull out the stops to make sure all of your needs are covered.

Very knowledgeable and friendly staff. The jewelry cases are arranged to not be overwhelming but…read morefull of beautiful pieces.

Installed bands on Smart Watch at no charge. Staff member was very nice and helpful. Folks need to…read morevisit and come to appreciate what I experienced.

Ew. I should have taken the 1-star review seriously . I just wanted a silver wedding band resized…read more(made bigger). The guy said he couldn't do it without adding silver, and that it was better to replace it. They tried selling me a bunch of very cheap looking stainless steel and hollow silver wedding bands. When I said I didn't want them, they said they could make the ring bigger, but it would cost $80 - the entire cost of the ring. So I left, went to a small jewelry stand I happened to come across in Northlake mall, and the man there re-sized it perfectly for $30 and was professional and straightforward. I definitely wouldn't go to Flawless Jewelry & Phone Repair unless you know exactly what you need done and how much it should cost, and don't mind dealing with sliminess.

The worst jewelry store I've ever been to!! Dropped 2 bracelets off for repairs and both were…read moredamaged! One was even reattached upside down! Don't spend your time or money here!

This is THE MOST RACIST place of business in all of Grayson, GA. If you are any race other than…read morewhite, don't spend your time and money here. They most certainly don't deserve the time and energy you've spent earning the income you may have wanted to deposit in their business. Since they want only "their kind" to shop there, let them continue to make sprinkles of business instead of waterfall amounts. I recently went in here to explore gift options for a birthday surprise and was met by the most rude and unprofessional business representatives. More importantly, don't expect to get higher quality service from the owners because they are exactly who we overheard speaking extremely disrespectful to an African-American finance representative that came in to extend an opportunity to them per their referring preferred finance company. I heard the husband co-owner mention to the African-American male representative that they don't want to explore or extend finance options for all financial situations because they pride themselves on either the customer can afford it or not. They were so nasty in their demeanor to not even hear out what the young man had to say. They presented themselves in a way that spoke volumes about who they prefer to extend service to. Since their mannerisms was indicative of only wanting to appease to a certain group of people, I immediately left without the desire of ever returning or referring ANYBODY else to this undersirable place of business. The overall and most ridiculous matter about this unimaginable situation concerning the awful encounter we experienced seeing, was, more so the fact that the husband and wife co-owners are equally uncouth and unscrupulous human beings. They should understand by now that All money is green, but when you are under-educated to know how repetitive business helps you to sustain and maintain the continuation of business, you find out the harsh way. I have spent my money in better and higher quality places of business that extends a higher level of respect and equity of treatment to ALL customers. You've been warned and factually informed!

I purchased a ring a wedding ring from PNA The ring is constantly turning my finger black. It is…read more14 karat gold. They a rhodium and told me that if it continued to do so they would have it re-ordered because something had to have broken down in the gold or there had to be something wrong with the gold. I live out of state so it took me some time to get the ring to them again to have that done, and when I went in, I was told if I wanted to buy a new mounting that they would put my diamonds into that mounting I don't feel like I should have to buy a new mounting for them to back up something that they sold to me I am very unhappy and have been purchasing items from them for over 20 years And I just feel like this is the wrong thing to do would not recommend them to anyone if this is how they stand behind their products

I can not rave about this place enough they have beautiful jewelry. They do all work in house…read more Their employees make you feel like family and are not pushy at all. I highly recommend you won't be disappointed. The prices are the best around!

I have known Faisal for many years but only recently had the opportunity to make my first purchase…read morethrough him, a Yema Superman. We discussed several options but I am very pleased I took Faisal's advice and added a great piece to my collection. Faisal will tell you what you need to know not what you want to hear and you can trust his advice.

Thank you so much to Faisal Nayani, owner of My Concierge Jeweler. He helped us design my…read moreengagement ring (staying within our budget!) from a picture I saw online. In less than a week, he duplicated the design, hand picked the stones, and had the ring Fed Exed to my door! He even included his own complimentary certified appraisal for insurance purposes, which is above and beyond what I expected. He puts tons of love and thought into his work, and it definitely shows in the ring itself. I'll never buy another piece of meaningful jewelry from anyone else. Seriously, check him out, friends! For anyone who cares, the top left pic is the original picture from online, and all the rest of the pics are the actual ring with all my modifications. Came out perfect...

Terribly unprofessional. This is why I don't ever support black businesses. I stopped by today…read moreaugust 24 2023 at 10:05am to get my bracelet repaired because the hours of operation said they open at 10am. No one was in the store. So I called the number on the store. The guy answered and said he would be there in an hour. To waste time, I went down the hall and got a pedicure which took an hour and thirty minutes just to give him more time. At 11:30, I walked back down to the store. It still wasn't open. So I called the number again. Now he says he will be there in another 15 minutes. I said, "you just told me an hour and I waited longer to return and you're still not here." He says "I have something to do I will be there soon." I politely released the line. Listen black business owners if you don't have any idea how to run a successful business, please go get a job. You wonder why no one patrons this store and why you're not making any money to hire someone to be here when you can't be. You need to take a business ethics and business management course.

Recently my necklace broke. I took it to a local jeweler to be repaired. When I got it back, I…read morefound that it was 3 inches longer. I took it back to the jeweler who wanted to charge me almost 3 times more to shorten it than they charged to fix it the first time. I looked for another jeweler and found Eli at Deck Handmade Jewelers. Eli charged me a much more reasonable price to shorten my necklace and had it ready the next day. He did a wonderful job! Has my business from now on.