Jewel Box is located inside the Northlake Mall on the first floor. I have been here for a watch…read morerepair and a watch battery replacement. They have done an excellent job, especially Meenaz had handled it with care. Prices are very reasonable and very cheap compare to any other places which I tried in the past. Here the customer service is outstanding. I will continue to shop here and I highly and strongly recommend you go to the Jewel Box for a battery change.

This place was super-professional. I had originally gone to Flawless Jewelry and Repair for a ring…read morere-sizing and they tried to up-sell me and then gave me a price to resize that equaled the value of the ring. I came across this place when I went to Macy's at Northlake to look at just replacing the ring. They re-sized it for $30, were super straightforward, and very easy to deal with. Highly recommend for jewelry repair.

I went in to have a few pieces of jewelry repaired. The jewelry repair took less than 10 minutes!…read more Laura assisted me and she was AMAZING!!!! She didn't get tired of pulling pieces out of the case for me to try on and I left with a beautiful gold bracelet and some life advice. The customer service was a 10 out of 10. I'll be back for a few more pieces.

Hi so my mom died April and I was pretty sad and shaken up after it then I had to go through her…read morebelongings which was tough. She had dementia and lost her wedding ring but still had her engagement ring when she died and I really wanted something to remember her But it was too small to wear and I am married. A friend suggest upcycling the ring to make it personal for me. I wasn't sure how to do this Or even what to design with it. I had a wonderful experience at Worthmore in Decatur Georgia buying my wedding rings and I thought I'd stop by and ask Laura Foster who had really helped out me out with those. Well not only did she listen to the stories about my mom, and helped me asses the value of the ring and gold she had but she helped me design an amazingly beautiful pendant to remember my mom using her engagement ring and we talked about what her life meant to me. I ended up with a compass pendant since mom was my guide and I became hers later in life. Laura even suggested using her diamonds to face east to west for her sunrise and sunset. With a special inscription on the back. I am in awe of the work they do at Worthmore and I recommend them anyone who needs a special piece of jewelry commissioned or is just looking for someone to take you under their wing and talk wedding rings and jewelry to you. Laura is very informative she also helped us insure our precious pieces which came in handy when I lost the diamond from my wedding ring in a freak accident! Their store also has alot of one of a kind stuff too! So go see Laura Foster and she will help you find the special piece that everyone will comment on and you will never take off!

We brought our old jewelry to Dynasty, and Ryan was great to deal with. Knowledgeable and helpful;…read morehighly recommended.

After a great deal of research we decided on Dynasty to sell some jewelry. Our experience could not…read morebe better. The staff is friendly and helpful. Dealing with Joel and Ben was a pleasant and knowledgeable experience. They took a great deal of time and patience to evaluate our items. These was absolutely no pressure after the quote for your items is given. It is up to you to decide. We HIGHLY recommend Dynasty for a fair and excellent experience!

I have nothing but good things to say about Rox Jewelers! I have been coming here since it opened…read morein late 2019. I have stopped by for multiple occasions. My wife has also purchased some earrings, a bracelet, and a necklace. I have also purchased my wife a necklace from here too. Rakhi has been in the jewelry business for 20+ years, so she definitely knows all things jewelry. She's more than happy to show you around the store and suggest some items if you're looking for something particular. They also do custom work too, if you're into a special custom piece. The rest of the staff is all just as friendly as Rakhi, and they all have such a pleasant and kind demeanor. I see Hannah quite often when I come in, and she's very helpful! I love shopping here for all my jewelry needs, because one, I LOVE to support local businesses, and two, Rakhi and her team are truly the BEST in the game. Rox is located in a shopping center, so there is always plenty of parking when I come. I look forward to stopping by again soon!!

Nice people and a nice store, good selection. Focus on ensuring customers are given a fair deal in…read moreall types of transactions to retain customer loyalty.

I purchased a ring a wedding ring from PNA The ring is constantly turning my finger black. It is…read more14 karat gold. They a rhodium and told me that if it continued to do so they would have it re-ordered because something had to have broken down in the gold or there had to be something wrong with the gold. I live out of state so it took me some time to get the ring to them again to have that done, and when I went in, I was told if I wanted to buy a new mounting that they would put my diamonds into that mounting I don't feel like I should have to buy a new mounting for them to back up something that they sold to me I am very unhappy and have been purchasing items from them for over 20 years And I just feel like this is the wrong thing to do would not recommend them to anyone if this is how they stand behind their products

I can not rave about this place enough they have beautiful jewelry. They do all work in house…read more Their employees make you feel like family and are not pushy at all. I highly recommend you won't be disappointed. The prices are the best around!

I never wanted diamonds until I loved to atlanta. I had been shopping around for jewelers for a few…read moreweeks and i felt like being a girl i was being over charged. Buying jewelry is worse than shopping for cars. A friend suggested ice box so i stopped in. I stopped into to look at a gold chain. Melissa helped me. Melissa asked lots of questions and really really built rapport. Based on the questions she asked she suggested some other chains. It's like she was in my head cause she picked out a perfect 7 pointer diamond chain that i just fell in love with as soon as i saw it. Overall i will give icebox 5 stars because they not only give you an amazing experience by offering water, soda, Capri Suns. But they assign everyone with a jeweler and that really helps personalize your experience. I have very busy days, and i can just text Melissa, and ask for anything I'm looking for and she makes it happen! I stop by pick up what i need and get back to my busy day. She's helped me with gifts for my sister and boyfriend. I'm giving ice box 5 stars but I'm really giving Melissa 5 stars. Everytime i shop with icebox she continues to wow me. Providing excellent customer service , patient, and very knowledgeable about jewelry. There's nothing i asked her for that she couldn't make happen. 10 stars !! I think it's super cool that they clean all jewelry purchased from them for free. They also have fixed my clasp on my chain because i didn't know i was taking it off wrong. I was also told that if i trade in my chain to purchase a new piece or upgrade the amount i paid go towards my next purchase. Super cool! Because I've been thinking of upgrading. All purchases come boxed pretty in an icebox box with a light, cleaner, and a towelette. Love love love the experience of shopping at ice box.

Either utterly incompetent or dishonest - you decide: Advertised a desirable watch at a price 30%…read morelower than the competition so I bought it online and paid in full. The acknowledgement said that it was being custom manufactured and would be 4 to 6 weeks. It was a Swiss Cartier. I queried this and they didn't respond for a week plus and finally got a response saying that someone had had a death in the family. Then I got a bait and switch message trying to get me to take a less desirable product Which I declined. Then several weeks later, I got a message saying they couldn't source the product. So the business model is lie, get money, and then see if you can go out and get something cheap for cash with the money to give to the buyer. I'm currently waiting for a refund. I will update this depending on whether I get it or not. If I don't get a refund fast I'll be calling the Atlanta police.

Terribly unprofessional. This is why I don't ever support black businesses. I stopped by today…read moreaugust 24 2023 at 10:05am to get my bracelet repaired because the hours of operation said they open at 10am. No one was in the store. So I called the number on the store. The guy answered and said he would be there in an hour. To waste time, I went down the hall and got a pedicure which took an hour and thirty minutes just to give him more time. At 11:30, I walked back down to the store. It still wasn't open. So I called the number again. Now he says he will be there in another 15 minutes. I said, "you just told me an hour and I waited longer to return and you're still not here." He says "I have something to do I will be there soon." I politely released the line. Listen black business owners if you don't have any idea how to run a successful business, please go get a job. You wonder why no one patrons this store and why you're not making any money to hire someone to be here when you can't be. You need to take a business ethics and business management course.

Recently my necklace broke. I took it to a local jeweler to be repaired. When I got it back, I…read morefound that it was 3 inches longer. I took it back to the jeweler who wanted to charge me almost 3 times more to shorten it than they charged to fix it the first time. I looked for another jeweler and found Eli at Deck Handmade Jewelers. Eli charged me a much more reasonable price to shorten my necklace and had it ready the next day. He did a wonderful job! Has my business from now on.

My family and I were loyal and longtime customers of Glenn, Gary, and Anna's since the 1980's…read more Countless pieces were purchased over several decades, and we enjoyed the beauty and craftsmanship they offered, with unmatched selection and expertise from around the world. Mom purchased and upgraded her diamond ring several times as she gained trust in their quality and fair business practices, as well as great prices, unavailable anywhere else in the city. One day when she took the ring to be cleaned, as she did almost every month or two, she trusted the staff enough to leave it overnight at the shop. When she returned to pick it up, she was given a bag that she put in her purse, without inspecting, her being a longtime and trusting friend and client. When mom looked in the pouch she was given, she discovered a ring Anna had thrown in, that was covered in pen ink, and her 1.5 carat diamond band was missing. When she confronted Gary about the mistake, Gary berated my dear mother and stated word for word, that " you must be on your period." My mother was confused, insulted, and heartbroken at this shocking behavior, they being her best friends, as well as mother being their best customer by far. Mom never returned, and was distraught and sickened until the day she died. The ring was easily valued at approximately $10,000. Understandably, my family took a great loss at this occurrence and never bounced back.

I won't buy jewelry anywhere else! Starblaze has been my go to jewelry stop for more than 35 years…read more Super quality, craftsmanship, integrity. I LOVE this place!