I love this place. We've rented here about three or four times every single time. We have a very…read moregood time with the jet skis reliable their customer service is outstanding. I will definitely be going back soon. We already have it scheduled. Thank you guys very much for always being there when our family wants to have fun at the lake

I've rented jet skis a number of times and this was one of easiest experiences. The skis were in…read morebetter condition than I've seen from some other places - only complaint is it would have been nice to have two identical models. I was pleased that the owner had already done a very thorough inspection of both units and had noted even more flaws/issues than I did. Paperwork was easy - 3 sheets with a few signatures and initials. Pretty typical liability waivers, a brief overview on how not to get yourself killed, etc, etc. Just a heads up though, the credit card hold is $1000 - it wasn't unreasonable but might be a bit of a burden for some people. Rental rates were basically the same as the competitors - slightly higher since we went on a weekend (as I recall, a some other places didn't charge extra for that). But I preferred to pay a little more and go with a place that didn't seem super sketchy - the Yelp reviews and BBB rating put my mind at ease, and the owner was always quick to answer calls. Altogether had a blast at Lake Pleasant! Will rent here again next time I'm in the area and need some high speed entertainment.

This man knows jet skis! Highly recommend. Fair prices. He even waited for my late pick up.read more

From the owner: West Valley Water Craft LLC offers jet ski repairs and rebuilds to Surprise, AZ and the surrounding…read morearea.

Great work . Got my Yamaha 1200xl 2 stroke issue resolved lake trip Friday and ran better than ever…read morethanks guys . Highly recommend !

Fast service and professional level work. I was happy to drop off my skis knowing they would be…read moretaken care of.

There was a lot left to be desired with this experience…read more We arrived for our 8:00 AM reservation, and it was pretty clear the staff had also barely just arrived. Our boat wasn't ready, and we didn't get launched until after 8:30 AM. The young guy helping us was nice enough, but he could really benefit from moving with a little more purpose. He still had to clean the boat, grab the safety flag, and initially told us he couldn't technically launch us because he had only worked there for a month and a half... even though he ended up launching us anyway. At one point, there were three deckhands working on tying up one floatie for another reservation while we were still waiting. Have we heard of delegating tasks? The boat itself was also disappointing because it was not the boat shown in the photos online. I reserved the Canyon Comforter based on the photos, so that was frustrating. Not having the lounger and table was disappointing and the cushions were torn up. I even took a second look to see if they were just using stock photos, but each boat listing appears to have different photos, so it didn't seem like a generic image situation. To be fair, the safety instructions were solid, and the kid explained things well. However, he talked about the anchor multiple times, and then when we were finally ready to anchor, there was no anchor on the boat. Luckily, it was a calm day and we found a cove without much wake, otherwise that would have been extremely frustrating. When I told the woman up front about the missing anchor after we got back, she said the person who gave us the safety information should have taken a photo before launching us. So I guess after a month and a half of working there, that part still hasn't made it into the training manual. Thankfully, the boat ride itself was smooth, and we still had a wonderful Father's Day with the family. But between the late launch, the boat not matching the photos, missing equipment, and general lack of organization, this experience was definitely not worth the cost.

The Pontoon Boat we rented was in terrible shape beat up all over. Big safety risk in the front and…read moreback gates had the stop missing , doors swung open and closed . Would be very dangerous if you had small children in the boat. I'm guessing that this boat was at least 10 years old.

We will be back! Extremely friendly and helpful staff. We work with D'Angelo but everyone was…read moregreat!

0/5 Very…read moredisappointing experience. We rented a boat and were told a golf cart would meet us at the tram to help transport our belongings. We met them at the tram as instructed, but after we got off, nobody showed up. We had to carry all of our belongings over ourselves, including two very heavy ice chests and fishing gear. After we had already carried everything over, someone finally showed up with the golf cart. At that point, my grandpa said, "We don't need your help. Good job about taking $50 from me, though." Then, when we went back to check the rest of our group in, we were kicked out and accused of "hostile behavior." We paid $50 for a service that we did not receive, and instead of trying to resolve the situation, we were removed. Overall, a very frustrating experience and extremely poor customer service. We would not recommend this place.

After sharing my concerns, the owner personally reached out and left me a voicemail asking if I…read morewould be willing to discuss my experience. We had a great conversation, and I was genuinely impressed by how he handled the situation. He listened to everything I had to say, validated my experience, and assured me that the issues would be addressed. It's clear that he truly cares about his customers and the reputation of his business. Because of the way he responded, I'll definitely be returning. Great customer service starts at the top, and he proved that.

We went paddle boarding, the staff was so friendly and it was such an easy process. The prices were…read moreincredibly reasonable, they take walk ins, the quality of the equipment was great. Would definitely rent from them again!

Today was my second time practicing standup paddle board yoga with Jennifer and Trevor. They sure…read moreknow how to make everyone feel not only welcome, but safe. They make sure everyone knows how to operate their paddle board, encourage people of all yoga levels and even help you get back up on the board if you need it. If you are new to yoga or paddle boarding, it doesn't matter. They are such kind people who truly want you to love your experience with them. This time they even had amazing lavender towelettes to use during savasana and sweet goodie bags afterward! I will happily practice with them in the future!!

We hosted a sound healing pool event last weekend at our place and Jenn and Trevor took care of…read moreeverything. What a fantastic experience for our entire group. Everyone loved it! We highly recommend this for anyone with a group. Very professional and qualified. Thank You! The Chases

Closes @1600 but doors are locked and everything pulled off the street @1540 when they say they…read moreclose @1600 they are gone don't bother coming in @1600 I came in 1540 and was turned away and said come back the next day that they were closed and no one was going to help. So idk if the hours need to be changed or get better staff who actually close when the store says it should be closed

This rental process was so easy thanks to GoGo and especially Stacie! I'm not going to lie it was a…read morelittle more expensive than the other quotes we got, but the service and security we felt with Stacie was WAY worth it! This was our first time with an RV and she took a lot of care in explaining things and was available for all questions and calls before and after our pick up. We felt safe going with GoGo and had a great time! Thank you!