I can't say enough good things about the Phoenix Park Hotel. My girlfriend and I stayed here while in DC for the Warped Tour, and from the moment we arrived, the customer service was absolutely top-notch. Every staff member we encountered at the front desk, regardless of the shift, was friendly, professional, and genuinely seemed to care about making our stay a great experience. The hotel went above and beyond by allowing us to check in several hours early so we could get settled and make it to the concert on time. After checkout the next day, they also let us keep our car in valet until 11:00 PM because they knew we were spending the day at the festival. That level of flexibility and customer service is rare these days. What really stood out was that around 10:30 PM, the hotel actually called to make sure everything was okay since we hadn't returned yet. That simple gesture showed how much they care about their guests. The hotel itself was clean, comfortable, and in a fantastic location near Union Station. As an added bonus, The Dubliner is connected through the lobby and served one of the best chicken sandwiches I've had in a long time. If you're visiting DC, do yourself a favor and stay here. The Phoenix Park Hotel has earned a customer for life. read more

Well located hotel. THE DUBLINER restaurant is part of the building, but a separate business. Excellent staff.

I've stayed at the Phoenix Park many times. We travel often from NY via Amtrak to visit friends and family and it's super convenient. It's a pleasant hotel with nice staff. The rooms are nicely decorated and we usually have a good view. I have two quibbles: 1. The pillows are terrible! Hotels need to realize that down pillows are awful. They were not comfortable! 2. They don't have drapes, only black out shades so the room is pretty bright. I never get a good night's sleep for both these reasons. But we will still continue to stay because of the location. read more

Phoenix Park Hotel - Lots of light still leaking out those sides. - Hotels Near Me - Washington, DC, District of Columbia

We visited DC for the first time and I kept telling my hubby how we picked the perfect hotel. It's walking distance from the Capitol and so close to the Union Station, which happened to be Stop 1 for the Big Bus tour. We were there for only 5 days. We visited so many monuments yet there were so many places we didn't get to see. We will definitely be back and stay at this hotel another time. The Dubliner restaurant next door is an added plus! read more

Phoenix Park Hotel - Outside - Hotels Near Me - Washington, DC, District of Columbia

I stayed at Phoenix Park Hotel for a night this week when I was in DC for work. I was up on the top floor (9th), and the room was nice: great view of Union Station, nice furniture, well laid out bathroom. The lobby isn't great (tight, not much space, the front desk are these two weird little pods - hard to describe), but the front desk staff were nice. I would say that you feel and see the hotel's age outside the room (the lobby and elevator, in particular). The location is good and bad. It's convenient if you're taking the MARC or Amtrak and want to be close to Union Station. It's close to the Mall/Capitol/etc., but it's also just not the best neighborhood to be in in terms of proximity to bars and restaurants and things to do. Overall, a decent place to stay. I wouldn't mind staying again. But I don't think it's a great value for your money, either. read more

All the staff we interacted with were polite and professional. Our room was clean and comfortable. The room was updated but still had character. I will happily stay here again. read more

We stayed for one night with my daughter. We arrived at 12 pm and were able to check in right away. The hotel is from the mid-20th century, and has wonderful little details (check the tube to post letters from every floor!), a nice change from some of the sterile chain hotels. The room was lovely, well decorated, sunny. The shower was excellent. There is a well stacked and very clean fitness room downstairs that was pleasant to use. The Irish restaurant downstairs is convenient, including a hearty full breakfast, and the location of the hotel great, 5 minutes from Union Station, and from the Washington Mall. The only downside is that the immediate neighborhood is not super lively (no other restaurants around) but a 15 minute walk and you can find plenty of dining options. A great find! read more

Phoenix Park Hotel - our sunny room - Hotels Near Me - Washington, DC, District of Columbia

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My daughter and I did a quick overnight trip to Washington DC for a taste of the National Mall. I was able to find this hotel just within a 5 minutes walk from the Washington Union Station. It's also walking distance to The Capitol. We arrived on a Thursday morning around 10:30 am from NYC via Amtrak Acela. I was checking to see if they would hold my overnight luggage so we could get started on exploring DC. To my surprise, they told me my room was ready if I would like to check in right away and I've been upgraded to a suite. The staff warned me that there's a spiral staircase to the loft where the bed is, if I would be OK with it. I was like, "Sure!" When we walked into the suite, my daughter and I were like, "Wow". My daughter really liked the layout of the suite. Even though it was only for one night, my daughter and I enjoyed the accommodation and the hospitality of the staff. The only thing I wish I had stayed longer to venture out of the National Mall. However, I won't mind coming back and stay here again since it's so close to everything. read more

Phoenix Park Hotel - Mullingar (sp) Suite - Hotels Near Me - Washington, DC, District of Columbia

Stayed here for a work event and really liked that: (1) They have 24/7 coffee, tea and hot chocolate in a small lounge area on the 2nd floor. (2) Super convenient location. (3) They let me check in early and really tried to work with me so I wouldn't have to work out in the lobby for hours before I could check in. Slight cons: (1) The first room I was assigned didn't have a desk, and since I'm a workaholic, I really needed a desk so I had to go back down to the front desk to specifically request a room with a desk. I thought all hotel rooms came with a desk?? (2) The first room I want to was quite small, where the bed space was so close to the small coffee table and two armchairs that I don't know if anyone could have comfortably used the table and chairs. Five stars for the room I ended up getting, not sure if I would've given it five starts for the initial room I was assigned, unless it was slightly discounted (which it could have been). Would recommend this hotel overall! read more

Phoenix Park Hotel - Room - Hotels Near Me - Washington, DC, District of Columbia

Hotel was very well situated. Check in was a breeze and the staffl was amicable. Second floor has complimentary coffe and tea 24/7. The room was presentable and clean. Nothing out of this world but woulld suffice your needs. Room had a good AC a refrigerator ironing-board and Iron plus an umbrella. A very few drawers but really not necessary unless staying more than 2 days. A TV with good selection. Most importantly a very good safe. There is an adjacent connecting room but dont worry you wont hear your neighbor. All major historical attractions are near by so walking is a must. If you rent a car parking is $62 a day, but worth the price. Keep in mind that renting car would be to get it at the airport rather than the city. Chinatown is also near so walking should be good in your agenda. I do recommend the hotel as it would fit for a couple or your first time in DC. read more

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Incredible location. On-site Irish restaurant was great for meals and evening entertainment. Walkable to most eveything!

Staff is very nice and friendly. Dubliner bar/restaurant conveniently located inside the hotel with access to get back and forth between hotel. Located right across from Union Station, so great location if coming by train. Only downside about this hotel is the rooms are very small even if traveling as a couple. There is also no desk or anything in the room so hard to work if using a computer unless you're in the bed. Overall decent hotel minus the flaws above. read more

Incredibly happy with our stay at the Phoenix. Staff were excellent - everyone from the bellhop to front desk and room services were kind, friendly and polite. Great, great staff. Location was perfect for our stay at the- just a few minutes walk to the Capitol building. read more

Lively hotel, great service and accommodations! Loved their shampoo brand! Very luxurious!

I found this place on Expedia because my son and I took a random trip to DC. The staff was so friendly. They let me check in my bags early, so my son and I could site see (we took the train there and didn't have a car). It's literally walking distance from union Station. It's a prime location for restaurants and National mall. You're blocks away from the mall. The room was clean and had great views. The shower was amazing and has two shower heads. There's free coffee, water and tea 24/7. And the coffee was delicious (there was specialty coffees). Such a great place and we'll be staying here next visit. read more

Phoenix Park Hotel - Hotels Near Me - Washington, DC, District of Columbia

I paid for my wife and son to see the city and stay at this hotel for my son's birthday. I thought that this was a nice hotel and was work almost $300 a night. Yeah I was wrong..... Roaches Room smelled like piss When I tried to call and complain they didn't even let me finish talking cut me off and said "let me transfer you to housecleaning". Rude management. Also there is a hidden fee of $32 for drinks that they charge you basically a scam for more money that you don't sign up for. If I could give 0 stars I would. I do not recommend this hotel. I will never reserve this place again. read more

A nice stay! Rooms are compact & European in size. That said, hotel has been well kept and is in nice condition with modern renovations. It feels old world and classy. Staff is charming and dedicated. They are taking the highest COvid-19 precautions at this time. I was so surprised to see the Irish touches here. The on-site restaurant is a Dubliner pub. I am very Irish, have spent time in Ireland, just recently lost my mother who was so proud of our heritage, and so I felt a connection to that. :D read more

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Only stayed a night but it was great. Friendly and helpful staff, clean room and bathroom, plenty of body and face towels (and miscellaneous needs like lotion/shampoo/soap/makeup wipes). Incredibly comfortable bed. Close to Union Station and the Capitol/Mall, in a great area close to restaurants and cafes though the hotel is also connected to The Dubliner Irish Pub and Restaurant which is nice. read more

Phoenix Park Hotel - Bedroom - Hotels Near Me - Washington, DC, District of Columbia

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How did we get a $700 charge for 2 night. Mgr responded to this with more lies. Even the steepest incidental charge doesnt creep the rate up to $700 for 2 days. This criminal like spin is another reason to avoid this sh!thole. read more

Phoenix Park Hotel - Phoenix Park Hotel displying a price that they would not honor. Tried to charge me over $700 for 2 days. - Hotels Near Me - Washington, DC, District of Columbia

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This 98 year hotel is a cozy spot in the heart of downtown Washington DC. A short walk from the capital, this spot is full of charm, with updated rooms. The bed was comfy, with so many pillows my daughter got swallowed up! The best part is the 24hr coffee and hot chocolate maker on the second floor- shhh it's a secret! Upon arrival we were greeted with a smile and grace, along with VIP extras (free alcoholic drinks and chocolate) from booking with Expedia. The only part I didn't like was lack of free parking. The valet parking of the hotel was $65/night and the garage a block away was $36/night. read more

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My husband and I came here for part 1 of our honeymoon. We arrived around 11:30pm and the staff was super nice. Unfortunately, the restaurant next door was no longer serving food, and the nearest food was at Union Station. Neither one of us were willing to walk that late in the evening. There were multiple homeless people around the hotel, and we were asked for money when the taxi dropped us off at the hotel. Instead, we decided to grab a drink at the restaurant and go to bed. The reason why I am giving this place 4 stars is for several reasons. The first, as I have already mentioned, the staff is very nice. Second, our room was super clean. Third, the hotel is in a good location (as a whole). During the day, I felt very safe walking around. Union station is a 10-15 minute walk from the hotel which was helpful for transportation around DC and easy to use when we needed Amtrak to head to part 2 of our honeymoon. read more

Experience warm and friendly Irish charm in the heart of Washington, D.C. city at this historic luxury hotel, featuring old-world European elegance combined with all of the modern conveniences. Ideally situated only a short distance away from Union Station and the Red Line Metro, the Phoenix Park places you in the centre of the city. Area attractions, including the Capitol building, luxury shopping and world-class restaurants are all located within walking distance of the hotel. about 10-15 minute walk to the Capitol and about a 5 minute walk to the Metro Station that has tons of food and shopping options. While there is no complementary breakfast, there is free morning coffee and tea service available on the 2nd floor. One machine for "fancier" lattes and mochas, etc and to get hot water though so little wait. They do have 2 large pots of regular coffee. Suggestion - should have one pot of hot water. Valet parking is available - $59 and yes on the 24 hr clock. Call for it - 15-20 mins before you need it. Got a nice king size room - DC pictures, photos hung around the hotel. Style is conservative, nice shades of blue and white, clean and reserved style. Room had a small fridge which was nice as i was eating out for every meal while in town. Bed was comfy, clean, bathroom had nice toiletries and even ear plugs if you are not used to city noises. decent water pressure. However - my bathroom, more specifically the shower, was dirty and never properly cleaned in my eyes (see photo of the soap scum that was on my shower head and never left). Additionally, the front desk staff was not overly helpful and most of the time didnt even bat an eyelash when i walked in and out of the hotel. Would highly suggest advertising the FREE National Mall Shuttle that picks up 1 street over from the hotel - called DC Circulator - and has 15 stops around the National Mall at a variety of monuments and museums. read more

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Great location, Union Station right across the street, after you walk out you see a view of Capitol . I never felt unsafe in area,. Hotel updated very nicely. Customer Service over the top nice from Doormen, Front Desk Workers and Housekeeping. Sorry I can't remember everyone name. Yes I would stay here again. read more

Phoenix Park Hotel - Front Door - Hotels Near Me - Washington, DC, District of Columbia

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Found this hotel to be a great choice for a family visit to our Nations Capital. Everyone was courteous and friendly. Rooms were fresh and very clean. Conveniently located. Also Loved the Dubliner restaurant. read more

We selected the Phoenix Park Hotel because of its location near Union Station but will choose it again because of the atmosphere and staff. We arrived midday by Amtrak and stopped to see if we could store our luggage until checkin. We were surprised that we were offered to go ahead and check in because they already had a room ready. The front desk staff was professional and helpful throughout our stay. The coffee bar on the second floor was such a treat and available around the clock. The room was small but nicely decorated, very clean, comfortable and charming. We loved our view looking towards Union Station. As a bonus the Dubliner restaurant connected to the hotel lobby was great for breakfast, lunch and dinner. We ate there 3 times during our stay and the food and service were great. read more

I was in DC for one night and came in via Union Station, the Phoenix Park Hotel was only a 5ish minute walk from there. When I arrived the place was super clean and the staff were exceptionally helpful. They even got me checked into a room at 8am when my check-in was at 3! I had a problem with billing and they handled it super efficiently and professionally, and even offered me free drinks at their well known Irish pub connected to the hotel. Would absolutely stay here again. read more

We coordinated our wedding block here at the Phoenix Park for out of town guests, and we were very pleased with the experience. The hotel staff was incredibly friendly and helpful. They helped with everything from check in, to moving bags, to helping find envelopes when we needed some in a pinch. Superb customer service! The hotel itself is nice. The rooms are quite small, but that is the only downside. The hotel had a quaint historic feel to it. We had the opportunity of staying in the Congressional Penthouse for our wedding day, and it was well worth the cost! The suite was spacious and beautiful! We wished we could have stayed for longer. read more

I stayed at the Phoenix Park Hotel on August 11 - August 16, 2022 and I can't recommend it higher. Firstly, the very personable staff - Robin and Karina at the front desk made me feel like I was at home. I hadn't been in Washington DC for years (2014 was my last visit) and it was as if it wasn't away at all. The hotels location was important because as I moved around, I didn't want to stay somewhere I couldn't get ride share easily to and from the airport, and if you're someone who likes to take public transport, they're close to Union Station. I even got DoorDash one evening for dinner so you're connected to lots of wonderful things. The room was a beautiful space that was spotlessly clean, comfortably temperature and plenty of amenities in the room. Even their vending machines have options that were acceptable but if you need room snacks and goodies, they're 1.5 blocks away from Union Station which has not only lots of food and beverage options, they have a Walgreens that you can stock your room with snacks and water/beverages. The bed was comfortable, highly fluff and perfect hotel bed experience. I mean that's why you stay in hotels, RIGHT? A nice Flat screen television with great sound; not too big or loud (since I tend to fall asleep to the television when I'm in hotels). Nice soft sheets, fluffy comforters (and cool considering this is August in DC). I didn't hear a sound, not even next door neighbor rooms and I was off of the elevator. They graciously upgraded my room AND they also let me check-out late? I don't know if that's because I had a special credit card. Either way, they treated me great. GREAT coffee and hot chocolate (free) on the 2nd floor of the hotel. What a nice treat before bed! Dubliner Restaurant directly connected to the hotel was great. I had several meals there (lunch/dinner) but they also offer breakfast but I pretty much slept in each day due to the comfortable beds and linens. I totally enjoyed my experience at Phoenix Park Hotel and couldn't recommend it higher. read more

Clean, comfortable, nice coffee area, and organized. Great location. Would stay again!

How is this place not a 4 star at the least? Such a beautiful, clean hotel with extremely friendly and helpful staff. While staying here, you are so close to everything, you'll be able to walk most of the time, or catch a Lyft or Uber! I will definitely recommend this hotel to family or friends, and I'll stay again in a heartbeat! read more

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Super skiable little spot! Staff was very helpful and friendly, rumba were costly and the place all around was incredibly charming!

Honestly, this is the best hotel experience I ever had my whole life. The expectations were beyond met, like it blew me away how generous the services were. The staff were friendly, and even provided some flexibility for my personal issue with scheduling. I can't say much about the restaurant, but the local Corner Bakery was seriously amazing. Great breakfast and just really yummy. One amazing thing that impressed me was the in-room delivery for towels and amenities. It was quick and the view was splendid. Also this is super close to Union Station, like it's crazy how affordable and quality this hotel is. But, one issue has to addressed. This isn't the issue with the hotel it self, but the location. The road between the hotel and the station usually has homeless people. At night it can be scary, so take that to consideration if you're interested in the station. Especially if you're alone or with kids, but don't let that detour you if you don't mind going a slightly longer route. The location is great besides that. Limes are accessible, and the monuments are super close. We're literally across the street from National Postal Museum and The National Guard Memorial! Coronavirus. Let's talk about that. People are safe in this location, and all the stores provide hand sanitizers and safe options. Housekeeping isn't daily, but that's for the safety for everyone. Instead they offer options to deliver it straight to you. It's fantastic. I recommend it. read more

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Staff was very friendly and knowledgeable well the guy at the front desk is the only one I saw he greeted me and went above and beyond making sure I was comfortable next time I come to DC I might just have to come back because of the kindness he showed I didn't get his name but you guys should give him a promotion read more

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So it doesn't look like much as a hotel. The lobby is rather small and the parking at the front is awkward and small. But this hotel really surprised me with how comfortable my stay was. The staff were all accommodating and cheerful. From the lobby staff, to the valet, bellman, housekeeper, everyone was attentive and cheerful and made me feel at home. The housekeeper always greets you and is very willing to make sure we had enough towels, soaps, anything. The lobby people recognized me after staying there for four nights and remembered an outstanding question that I had. Valet guy always held the door for me and the bellman also brought me to the car when it was raining + even asked the car to move up a little so that I can avoid jumping over a massive puddle. The staff made me enjoy my time here. Aside from the staff, the facility was also comfortable. It definitely is a smaller hotel. The elevators allowed only a max two person capacity, the lobby was small, and the room we had was also small. But the hotel compensated for it in other ways, with impeccable service and an efficient elevator + also the most comfortable bed I've probably ever slept in. The bathroom was tight even for me a tiny person, but we made good use out of the space. This gym also has a gym! And I noticed that the gym had a nice area for yoga and floor exercises. They also offer free headphones in case you forget yours for the gym - this is so considerate! Plus towels are wrapped and there's also a water cooler in there. The last thing that I fully abused was their second floor area where they have apples, and free coffee/tea/hot chocolate. It reminded me of being at work where they have those fancy machines that make you nice drinks. There's also a microwave on the second floor, not in the room. Overall, I keep thinking about that bed and how I wish I had that bed at home. I highly recommend this hotel! read more

A hidden jewel in the heart of the city. Modern decor, excellent staff and an on site restaurant. Convenient for a night out or sightseeing. We will be back! read more

Phoenix Park Hotel - Valet parking - Hotels Near Me - Washington, DC, District of Columbia

This is by far one of the worst hotel experiences I've ever had. First we drove from Houston to Memphis. Stayed the night in Memphis and got up at 6AM to make it to DC. Got caught up in traffic so I called the hotel to make sure they would hold my reservation. I was quickly rushed off the phone but told I would have my reservation still. I got to the hotel at 1AM. There was a rat outside of the hotel doors as I pulled up. I was just ready to get my family in the room so I overlooked it. The three ladies that checked me in were friendly. The room was terrible! I had read the reviews of the hotel and was extremely disappointed by what we saw. You could hear the neighboring rooms which means they could hear my 2 and 6 year old. Keep in mind its 2AM by the time we get in the room. The room was dirty and HOT. My wife found a lot of hairs in the bathroom. There was no where to store our clothes. We were staying for 2 nights and had actually booked another night before I saw what the room looked like but quickly cancelled the night once I saw the room. We set the AC to 65 and it didn't get cooler than 73/74 the whole time we were there. Ended up not sleeping until 4am because of having to clean the room and the temperature. Had to turn around and wake up at 8 to put money on the parking meter I had to use because the garage was closed by the time we got there which meant we had to park on the street. Decided to leave in the morning and just not worry about the money I'd lose out on; however when I went down to check out the front desk attendant didn't even bother to ask why I'd be leaving a 2 night stay after only having been in the room for a total of 8 hours. She did however state that I would have to pay for the duration of the nights booked. I felt it was extremely rude and unprofessional and just terrible customer service. I will say I have since spoken with the Director of Sales and have received a full refund for the duration of my stay. She was actually the best part of the hotel stay. I can tell she cares about the service at the hotel although the service I received was terrible. I just felt the need to write the review because I'd hate for someone else to go through what my family and I did. read more

We were in and out in less than a day, so unfortunately we didn't get to test out ALL of the amentities but - - - we sure did get a lot accomplished in 1 day. If you are planning on coming to DC to do the touristy things, this is a great catch. It is affordable, clean enough, the staff was friendly, it is local to a lot of main attractions. Some in walking distance, others, just a short Lyft or Uber ride. Things we were able to do/ see in an Uber ride for well under 20 bucks each, or walk to: -The US Capitol Building and Gardens (beautifully lit, quiet and almost romantic at night) -The Library of Congress (all 3 buildings) -The Lincoln Memorial, reflective pool and National Monument (again, all stunning in the evening) -Dinner and Drinks on M Street -The Smithsonian (got about 3 museums accomplished) I called and asked if we could check-in early, as we arrived to town a bit sooner than later and we were promised a room ready immediately, for NO extra charge! The valet was lovely. Everyone with a smile on their face. Check in and out were easy. Do yourself a favor and just go ahead and do the $62 valet, there is no sense in lugging your bags across that busy street and you aren't really going to move your car much anyway, unless you are planning on driving far and then paying ANOTHER fee for ANOTHER garage. If you are looking for a boutique vibe, I mean, this is an older hotel and has some character. Plus, having access to the restaurant and bar downstairs directly connected, is really cool. But don't expect anything "special" in your room. It comes with the absolute necessities, so if you plan on spending time in your room for any reason, maybe not the place for you. For us, we needed to change, sleep, shower and have a safe place for our things. I'd certainly stay again. read more

This is my go-to hotel when staying in DC. It is conveniently located right nearby Union Station, the National Mall, and some great restaurants. The staff are always super friendly, including the housekeepers. The 24-hour coffee and tea service on the 2nd floor is also a highlight for me. As someone who drinks coffee essentially nonstop, this is extremely convenient. The hotel rooms are extremely clean. The one thing to note is that the pillows are made with "down". I am allergic to these, so a quick call to the front desk and I had different pillows brought to the room. I highly recommend this hotel for any quick or long stay in DC. read more

Loved our stay at this hotel. It's an older building with lots of character. The location is great, right by Union Station and the Metro. They've done a great job on the interior, with a beautiful lobby. Staff were friendly. Our room was really nice and modern, yet with some vintage charm. There's no pool here, but the fitness center was nice. Price also was very reasonable. I would definitely stay here again when in town. read more

Pretty decent stay. At check in, the valet attendant could have been a bit more attentive and affable. But, the front desk staff made up for his lack of customer service skills. King bedroom was cute and chic. Bathrooms a bit small but I suppose that's due to the older architecture of the building. They provided plenty of toiletries. Really nice fitness room and good in house restaurant. One pretty considerable drawback is that they use a 3rd party garage for valet parking. We had a situation with my friends vehicle having some substance drip on it from a leak in the garage. I was refunded a night's fee as compensation but had there been more considerable damage, liability issues would have definitely ensued. read more