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    Phoenix Storm Restoration

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm
    Updated 3 weeks ago

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    Response rate

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    Tesla Energy

    Tesla Energy

    2.7
    (30 reviews)

    I can't say enough about my experience with SolarCity in Fort Worth. From the sales people to the…read moresite surveyor to the installers, the entire process was seamless and quick. Leasing didn't make any sense to me so I purchased the system. With their solar loan program interest was 2.99% for 10 years. No money out-of-pocket either. The cost of the system is being paid for by a combination of the tax credit (the government's gift to me) and what I'm paying to TU Electric currently. The small difference in what I'm paying is to the billing company (MP2), but that rate is no higher than the one I had with TU Electric. As to their professionalism, I can't say enough here either. Everybody was polite and respectful. I felt no pressure during the process and I was offered all types of assistance in maneuvering through the electronic paperwork process. The sales people were always there to answer question and still are, even after the installation was completed. The system was installed last Friday. The installers were right on time. The crew leader introduced himself to me and then introduced his entire crew to me by name. They even offered me some of the breakfast they brought along. I watched the entire installation and asked questions and took photos along the way. They were quick to explain what and why they were doing things. They installed the free Nest thermostat which was difficult due to the wiring configuration of my dual stage heat pump. But they got it right and it also works flawlessly. They cleaned up and were gone...other than the panels on the roof, the inverter and emergency shut off near the meter, you wouldn't have even known they were there. I'm sorry to hear that some of the reviews are less than favorable, but truthfully my experience with SolarCity was completely the opposite. It was one of the most professional and satisfying experiences I've ever had with any kind of contractor. To me how they conduct themselves should be a model for others to emulate.

    I have Tesla panels via solar city. They stopped working and the response from Tesla is terrible…read more It takes months to get an appt via Tesla app. After waiting months for an appt my account was deleted from the app and there is no way to contact anyone for support. The phone and website all refer you to articles. The app has no way to contact support. The Tesla dealer can only send an email and the Tesla energy location is now closed. Why would anyone trust the brand Tesla with this level of service. Sure glad I never purchased their cars. You cannot contact Tesla energy via phone, app, Chat or email. Ridiculous lack of customer support.

    Phoenix Storm Restoration - roofing - Updated August 2026

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