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    Phone Zone Wireless

    4.8 (616 reviews)
    Closed 10:00 am - 7:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Phone Zone Wireless

    Data recovery

    Desktop computer body repair

    Desktop computer support

    9 More Services

    Device support or repair

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Smart watch support

    Tablet body repair

    Tablet support

    Video game console support

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    Recommended Reviews - Phone Zone Wireless

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Phone dropped from a roller coaster right before repair

    AMAZING CUSTOMER SERVICE!! Both employees I interacted with were super kind, patient, and clear with their intentions, pricing, and work. My iPhone 14 Pro slipped out of my pocket during the Wonder Woman: Flight of Courage ride at Six Flags and completely shattered. I've dropped it several times in the past from all different heights on all different surfaces, just never this severely and my phone never budged. The front screen and inside of the phone was completely fine and worked normally. After light research, I realized I needed a housing replacement because the entire back and sides of my phone were destroyed (as seen in photo). They quoted me $219 over the phone, I went in, they confirmed what my phone needed and fixed it. I think housing replacements are usually $229, but since they remembered what they said over the phone, they honored the price! I didn't take a clear after photo, but my phone was good as new! You could not tell anything ever happened. They gave me a camera protector and let me know that my battery was a bit swollen and damaged, but it was not an issue and it was normal. However, after further inspection, my phone screen was slightly lifted and I suspected that it had something to do with the battery. I brought it in two weeks later and they adjusted it, no charge. Now, it looked completely new, could not tell anything ever happened. Since that incident, I understand that my phone is not the same and I've been careful to even the slightest drops. I've dropped it a couple times on carpet from about a feet high and my phone was fine. HOWEVER: today my phone slipped out of my hand from about 2 feet high, flat on the screen side onto carpet floor, and the back is now all cracked. I do not blame Phone Zone Wireless as they did an amazing job with the repair and I did drop my phone. Except I do think these repairs are a temporary fix for bigger issues and because these parts are not exactly the same as my original device, I will be looking into a new phone rather than coming back for another repair. Overall, these guys are great at their job, but these fixes are not as durable as they were before and depending on severity, save your money for something new. Remember that you pay for both the parts and the service, the service is great, the parts not so much.

    Price Quote from the repair shops that responded. I picked them over the other two because of their warranty and it was not the true price
    Joe M.

    Disappointed since I was quoted a price of $99.0 for the back glass repair and expected to pay that amount. I was told the quote was for the screen not the back glass. I showed them the Yelp message I sent and said there back cracked. He told me he didn't see it and that Yelp sometimes doesn't show the whole message... what a crap. Other repair shop quoted me lower or same price and noted that it was for the back glass. Either this shop is a liar or telling the truth but I can't recommend someone like this. Go to the other repair shops. I showed the other repair quotes to the front personnel and the message from YELP and the explanation was some messages don't get through. And the message was clear on my end "back of phone cracked". It was the message from the shop which was vague. Yes I accepted the price quoted since I was already in the shop and didn't want to go drive again to another repair shop. So it's a YELP problem since the shop said the message was incomplete while other shops saw and read it. I included all the price quotes from other shops for everyone to see. The repair shop did a good job though but will not be a repeat customer or recommend it to others.

    Great customer service
    Sarmad B.

    Great customer service very friendly. I just bought the iPhone from them and I got free case and free screen protection and they give me a discount as well definitely I'll be back! Thank you.

    iPhone 13 back before repair

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    1 year ago

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    Sebastian H.

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

    Quick service, my iPhone is good as new now! It was ready as promised on time. Everything functions as it should now. Highly recommend

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    2 years ago

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    2 years ago

    Broke my phone the night before and got it fixed in less than 5 hrs, and they were the best quality prices with good customer service.

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    Sebastian H.

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    3 years ago

    Excellent service best phone repair store hands down got in right away and only took an hour to wait thank you again !

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    2 years ago

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    2 years ago

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    2 years ago

    Best phone repair place! Service was awesome by Steve and Felix and also fixed it in 10 minutes!

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    2 years ago

    Jason had amazing service and was very quick and efficient recommend this store for quick repairs

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    Sebastian H.

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    2 years ago

    Great service from Steve! He only took half an hour to fix the screen. Appreciate his help

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    Sebastian H.

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    2 years ago

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    3 years ago

    Great service! Very nice and helpful. Fixed my iPhone screen quickly and put protectors on 2 phones.

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    2 years ago

    It was really an excellent service. Besides being very fast, they are also very efficient. The attention is very good and sincere.

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    3 years ago

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    Sebastian H.

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    3 years ago

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    Sebastian H.

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    2 years ago

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    Sebastian H.

    Thank You TH, for the Great feedback!!! We really appreciate it!

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    Sebastian H.

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    3 years ago

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    Sebastian H.

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    3 years ago

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    Sebastian H.

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    2 years ago

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    Sebastian H.

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    4 years ago

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    3 years ago

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    Sebastian H.

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    3 years ago

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    Sebastian H.

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    3 years ago

    Nick and Jason were amazing! Fixed my iPhone 11 charging port quickly and at a very reasonable price! Couldn't be happier!

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    Sebastian H.

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    Sebastian H.

    Hello Jasmine!! We appreciate your feedback!! Thank You So Much!!

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    3 years ago

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    Page 2 of 16

    Ask the Community - Phone Zone Wireless

    How much for a Samsung S23 Ultra to repair damage screen?

    How much to fix iPhone 12 pro max?

    Hi Stefani What’s the problem with your iPhone 12 Pro Max?

    Hello, what would be the price to replace cracked screen for IPhone 11Pro?

    Right now we have the 11 pro screen replacement for only $99

    Hello! Could you fix the back glass of an iPhone 12? Also, could you fix the camera lenses? Thanks!

    Hello Ayannah Yes we can replace the back glass for your iPhone 12 and the rear camera lens.… Read more

    How much to fix an Iphone 8 plus screen?

    $79

    How much to fix a iPhone 11 screen?

    $119

    How much to repair an iPad A2200 screen?

    $99

    Is this business open during quarantine?

    Yes

    How much to repair the broken screen / LCD for an Iphone 6s Plus?

    $75

    Hi do you have a general email address to your store?

    How much for an iPhone 12 Pro Max battery replacement?

    Don’t See Your Question? Ask Away!

    Review Highlights - Phone Zone Wireless

    After about two hours with his tech guy, Steven called me back to inform me they were successful.

    Mentioned in 68 reviews

    Read more highlights

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    Dr Apple San Diego

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    (426 reviews)

    I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

    On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

    Phone Zone Wireless - mobilephonerepair - Updated June 2026

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