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    Physical Therapy Expert

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

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    5 years ago

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    Low Cost Health Clinics

    Low Cost Health Clinics

    2.1(7 reviews)
    2.1 mi

    I am so disappointed in the service and assisting staff here. I will never come here again, nor…read morewill I refer people to this clinic. The woman checking in patients at the front needs HR to step in and provide customer service training. She is unresponsive, cold, and arrogant. She couldn't be more bothered with patients and patient questions. I typically give every excuse for people - it's just a bad day, trouble at home, lack of sleep, etc...however, I've experienced this EVERY SINGLE TIME with her and it was apparent that this is simply her everyday way of living. Unfortunate. This morning I called and inquired about a specific service I had received in the past. I was asked to come in. The doctors have always been kind here, and they were kind today. It's unfortunate that they have to work with some incompetent and insufferable staff ( see above! ). I waited for about an hour to be told that they cannot provide the services that they have provided to me multiple times in the past. They explained why, and it was no problem. Then they went ahead and asked me to pay a consultation fee. I was taken aback that they would even ask me considering they should have caught it when I called that morning asking for this specific service. This is what happens when you hire incompetent and careless staff that lack the fundamentals of professional communication and service.

    If I could give 0 stars I WOULD! Super rude front desk lady. She has the attitude of a dmv…read moreemployee. I don't know how they still allow her to work there regardless of all the negative reviews I read about her. I don't understand how this business is still open. Please go somewhere else if you can!

    MemorialCare Medical Group - Costa Mesa

    MemorialCare Medical Group - Costa Mesa

    3.3(48 reviews)
    2.3 mi

    This genuine compliment is intended for my Exceptional Memorial Care Doctors, current treating Dr…read more Adam Wass and Dr. Farhad N. Afshar, at the 722 Baker St. location, the exceptional medical treatment and medical care and advice that i currently receive and have had the blessings to continue for over X number of years, also the unique Lab physicians and the "Smiley Face front desk support staff" and the entire memorial Care Employees, thank you for keeping me Healthy and Medically and Humanly Sane !!! The Medical Care and treatment i receive are one of the best for making appointments and approved referrals and specialist, huge thank you to those that make my medical Experience pleasant, in the event you are searching for exceptional medical team players, look no further Memorial Care Medical Group, are 1 of the best!!! Thee Counselor

    I arrived and checked in 15 minutes before my prostate test appointment set up by my PCP …read more Reception told me to have a seat and they'll call me. Waited 30 mins. Everyone in the waiting room that came in after me was gone by the time they called my name only to have them tell me there was no appointment for me?! If there was no appointment why did they tell me to have a seat?! Later the MYCHART MESSAGE WAS I WAS A NO SHOW Appointment Information: Visit Type: Laboratory Date: 7/21/2026 Dept: MCMG CM Baker Lab Provider: Lab Technician Time: 1:50 Appt Status: No Show This is the second time they've done this. Someone that occupies space there is a lazy f*** and cancels appointments when they feel like it. Thanks for nothing. THIS PLACE SUCKS DON'T GO THERE.

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    MemorialCare Medical Group - Costa Mesa
    MemorialCare Medical Group - Costa Mesa
    MemorialCare Medical Group - Costa Mesa

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    Physical Therapy Expert - physicaltherapy - Updated July 2026

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