After trying 2 other PT clinics, I finally found the best. I cannot say enough about Mariners PT…read more I go to the YMCA location and love it. I can see my progress and that I am getting stronger and the pain is going away. No longer do I feel frail and limited and what I can do. I've gotten a routine where I go to Physical Therapy and then also several days a week go to a class. I am able to ask my Mariner's PT about certain class exercises and whether I should be doing them. The therapist actually had me show her how I was doing the exercise and corrected me and showed me how to do it in a way that was strengthening and not harmful. I have worked with Katherine, Courtney, Cassidy and Mark and they are all fantastic.

Had a great experience with Justine at Mariners. He was extremely knowledgeable, friendly, and…read morehelpful. After a consultation session, he diagnosed the problems and had me on a solid plan to get to 100%. After about 3 months of PT, I was back to 100% condition and owe it to Justine!

Dr. Chou performed AFTL surgery on my left ankle and the treatment he provides is excellent he is…read moreopen in providing answers to my questions so that I understand what is going on also provided me with information about how my surgery went also giving me pros and cons of why he decided to do the surgery like he did, I still have a little while to go as far as healing and doing physical therapy but I'm positive that I will have excellent results. Thank you Dr. Harvey Chou Sincerely: Mr. Trevinio Richard Torrez

The worst. The literal WORST…read more I'll be filing a complaint with the state as well as the insurance company. Do not see this doctor for anything if you want to get back to your optimal physical condition. If you are under 75 years old, this place is not for you. We've been with PIH for decades and in the past 5 years, it's become deplorable. The visit with this doctor was so alarming and ridiculous that I immediately canceled my association with the medical group as a whole, my insurance company United Health got my injured daughter urgent admission into the Memorial Care group and it's been like night and day. MC is how PIH USED to be. I canceled my entire family's decades-long association with PIH primarily due to the rotten cherry-on-top utterly deplorable and disappointing visit with Chou. I really can't even refer to him as "Dr" because he certainly did not conduct himself thusly. Do not go to this Dr. Perhaps he was good and attentive at one time, those days are no longer.

I posted a Google review for Dr. Cynthia Smith a couple of months ago when I was starting to attend…read moreher hypnotherapy sessions to help me out with serious anxiety issues, and I want to share those first impressions on this follow up review. "When I went for my first appointment, I immediately felt at easy in this nice cozy location, especially when meeting Dr. Cynthia in person, she has a truly vibe that makes you feel, not only genuinely welcomed, but like if you are meeting with a close family member or lifetime friend, something beyond reasonable explanation, she is, no doubt about it, a truly gifted person that was meant to help people, she is extremely kind, respectful and knowledgeable, while making you feel understood and at peace with yourself. She is a great listener and knows how to interact in a soft and effective manner, with many responses filled with wisdom" During this time when I have already attended over 15 sessions, having started with hypnotherapy and switched thereafter to hypnopuncture, a unique approach from Dr. Cynthia where she combines acupuncture and hypnotherapy, I cannot other than reaffirm my original comments posted in my first review but on steroids, Dr. Cynthia has been an immense blessing in this healing journey of mine, I have no words to express my gratitude and joy to be able to have her on my side, she is one of a kind, with an innate optimism mixed with empathy, kindness and knowledge that makes you feel safe at peace and understood. The hypnopuncture experience has been wonderful, where body and mind are taken care of with a holistic approach. I have been improving significantly on this complex healing process of mine and a big part of it is, no doubt about it, due to Dr. Cynthia therapy. All my gratitude and elevated emotions are aligned with the blessing of having such a special professional and human being on my side.

Dr. Smith helped me overcome a major mental block while studying for a big licensing exam. After…read morejust a couple sessions, I was able to focus and study without the usual dread. I also loved the combination of hypnotherapy and acupuncture, it even helped ease headaches so I could keep going. She has a calm, soothing presence and I'm truly grateful for her support.

He prescribed a medicine that gave me a terrible loss of balance for a couple of days and triggered…read morevertigo which makes me unable to drive a car. My balance is also worse than before.

Dr. Guan is fantastic. I recently had neck surgery and couldn't have been in better hands. He is an…read moreabsolute pro and clearly the best at what he does. He is a great communicator, addressed every one of my questions without ever rushing, and has a great rapport with his staff. It was also telling when he met with me in pre-op prior to surgery: some surgeons meeting with other patients were either unfriendly or argumentative with the hospital staff, but when Dr. Guan entered, he was treated like a rockstar. It was obvious the hospital staff truly respected him and that was very telling. Just a quality person who excels in his area of medicine and enjoys what he does. Highly recommend!

When calling to make a new patient appointment, I was unable to make an appointment until my…read moreinsurance was verified. I emailed Ana a copy of my insurance card. She had difficulty verifying my insurance and told me my date of birth was incorrect on my insurance database. I verified my information was correct with my insurance company. I asked Anna if she could check a different insurance card because my company had just switched over and I got a new card. Ana was extremely rude and unprofessional in her email to me. She basically told me that I could be a cash patient and that she's done checking my insurance. It's really frustrating as a patient to know your insurance company has your information correct but the Dr.'s office is saying it's not correct. I don't want to do business with this company anymore if this is how the staff/ office lead is treating people.

Wow! Have never been treated so poorly as a new patient. There was a misunderstanding with my…read moreappointment time and I was told there was a 15 minute grace period. I arrived 5 minutes before the grace period ended. I was handed the paperwork to fill out and literally while I was standing there and checked in they decided they had to cancel my appointment. Horrible customer service. Finding a new more professional doctor.

I am writing to express my profound gratitude for the exceptional care my mother received from Dr…read more Heartfield, who recently performed surgery on her. From our initial consultation through the post-operative care, Dr. Heartfield demonstrated remarkable skill, compassion, and professionalism. My mother, who is 79 years old, is recovering beautifully thanks to their expertise and care. We are truly grateful for everything they've done to ensure her well-being. We thank God, Dr. Heartfield, and his team. Lucia Linares and Ivonne Linares

Dr. Heartfield performed an emergency surgery on me that has changed my life for the better!…read moreForever grateful for him and his magic. He is kind and thoughtful and detailed, making sure you understand what is happening every step of the way. Thank you Dr. Heartfield!!!

I came in today to get my intermittent paperwork renewed since it's an annual thing I need to do…read morefor work. I hadn't had a problem the pass few years with my doctors from pih till today. I normally get it for my menorrhagia which affects me physically & mentally. I have anxiety & depression so when it comes monthly it's even worse for me. Dr. Martin T Sechrist literally tells me to get on birth control to control it, I tell him it doesn't help. I've done pills, patches & the nuva ring. I've had this problem since I was 13! I know it doesn't help! I don't even want to get on birth control. HE WOULDN'T ACCEPT NO, Instead he continues to say I haven't tried the right one. I've never felt so pressured in my life by any doctor to do something I don't want to do, I tell him he's making me emotional. I start feeling stressed, frustrated, ignored, literally everything! I begin to cry because he's not listening to me & continues to pressure me into seeing my obgyn to try all sorts of birth controls because apparently I haven't had the right one. Why isn't he listening to me!?! He then tells me he can't help me since I don't want birth control! He walks out with my paperwork. A girl comes in a bit after & gives me a follow up appointment.....for what!? I tell her he has my paperwork, I want my paperwork back. He comes back in, gives me my paperwork & says he didn't mean to make me emotional. If you didn't, then you wouldn't have been repeating over & over I need birth control. Instead you ignore your patient! I begin walking out saying that's a lie, you're trying to force me to go on birth control when I keep saying I don't want it. As I'm walking out saying he's a liar, HE LAUGHS!!! YUP HE LAUGHS!!! AS IF EVERYTHING THAT JUST HAPPENED WAS A DAMN JOKE TO HIM! I know for sure next few days this is going to be bothering me, I've been crying in my car since I left! I don't feel safe going back here for myself or for my child!

I went in to have my first well check since the pandemic in May 2023. They took my vitals and I…read moreanswered all of the standard health questions. They gave me paperwork to go have my bloodwork done at Unilab, which is now Quest. There's a large group of interns at this practice that work under Dr. Seachrist and Dr. Schneider. The intern that gave me my paperwork apparently coded the bloodwork to be done with the wrong codes. It was billed as routine. Medicare denied the claim as did my secondary insurance. Early February 2024 I received a bill for close to $500 from the lab for my bloodwork. I called the Quest billing department, they stated that it was coded wrong and that was the reason Medicare denied my claim. The lab billing department gave me 45 days to clear it up with the doctors office. I took my paperwork (medicare billing summary and a copy of the lab bill) in to the doctors office had the front office staff person make copies, told them what the issue was, and asked them if they would help to take care of/resubmit with proper codes, etc. I left my phone number and all my information. This was the end of February 2024. I have heard nothing.. so I called two weeks later. No one was available to take my call and my wait time was going to be 79 minutes. I left another message. No return call. I decided to write a letter, directly to Dr. Sechrist...maybe that would get better attention and get the ball rolling in the right direction. No response, no phone call, nothing. I don't have that kind of money. I've never had my bloodwork denied by my insurance before. I never received my results from the doctors office. They told me if I heard from them there was an issue, and if I didn't hear anything that was good news. This is not a good way to run a medical practice. I do not recommend this medical group.

I concur with everything Lori said! He fixed my husband's valve-replacement-caused AFIB and takes…read morewhatever time is necessary rather than zipping through appointments as quickly as possible. Had three previous procedures at three different hospitals, one of which is the most celebrated hospital (with great food too!) on the west coast. The staff is friendly and efficient. Truly lucky to have found Dr. Bhandari.

Dr. Anil Bhandari is gifted! He was able to correct my arrhythmia when another EP cardiologist…read moresaid it was impossible. He is kind, caring, and takes the time to answer your questions. His team at Good Samaritan is wonderful and efficient. Dr. Bhandari's fellow, Hemel Kadakia is a great asset to Dr. Bhandari's team. Alma, the nurse at the Upland office is extremely helpful. Dr. Bhandari's scheduler, at the L.A. office, Monica, goes above and beyond! Dr. Bhandari is highly regarded in the medical community and, after having my heart repaired by him two weeks ago, I understand why! Thank you, Dr. Bhandari!