About a year and a half ago, I made a visit to this office location. While the service was very…read moregood, the follow up was not so good. I went in to establish a repore with a Doctor. They did give me a physical on the spot, so that was cool. The results of the visit were a prescription, and a report back on my blood test. It appeared as if the clinic never took action on getting back to me with the results of the blood test, nor sending in the prescription that came out of the visit. After multiple calls, and about 3 weeks of time elapsed, I did eventually get the results of my blood test. Same was true of the prescription. OK turned out that they were not calling my phone #, rather someone else's. Fast forward to just recently, I went in for a scheduled appointment. When I got there I was informed that the Dr. would be about 15 minutes late. An hour later, many patients came and went while I sat waited. I became frustrated and left. I may try a different branch office, but I'll never be going to the Darien office again

Our family has always received excellent care at The Doctor's Office whether it was a scheduled…read moreappointment or a walk in. Highly recommend for everyone in your family bo matter the age all your needs are taken care of.

The quality of care, the efficiency of the staff and their diagnosis was spot on. They took great…read morecare of me!

Very convenient location. Opened a little earlier than another location, which was SO appreciated,…read morecuz I was desperate for help with an emergency dermatitis rash! Care was professional and informative. Receptionist was a lil grumpy, but it was early and there was no coffee so I sure don't blame her! Definitely recommend this location!

I need to call to make an appointment (for a walk in???) and their line is busy. At a healthcare…read morefacility... what type of shit is this?!

Quick in and out! Dr was very nice and professional. And the nurse was super helpful and made sure…read moreI had everything I needed toTake care of my injury for the next few days, and helped save me money by doing so.

When the receptions received my ins card the nurse, who was a nurse student last month,…read moretranquilized psychiatric meds as if she a MD or had child bearing exp and stated she was medicating pain from an obvious orthopedic injury. The nurse called the police to complain my injury was shaking, twitching when she tranquilized me and I not even listen or talk to her when sedated. She called more police and brought police into room to show how I not even listen when she really do talk out loud to me. The nurse as a Dr tried to say I was just drunk but breathalzer was 000. When awakened in locked unit, staff from Janet Wattles and med students all stared and nobody ask or say anything, again. They were trying to get ins co to believe they MD and get payment for me, but police not do that or understand why call and can not arrest for stare think and act like it the victim as most staff often does, unless pregnant or in labor, they wait until not have baby with you to be mentally abusive act like it you and then call police, again. After 8 days, a police officer came and I followed them out as they not know I was drunk patient for not really drunk or abusive like they said. Later, that day I had corrective surgery on orthopedic injury at St. Anthony, then went home that afternoon. The staff would have kept me in psychiatric for as long as insurance say they will pay for as staff of med students, psychology students, and new hire nurses want to study. From what I understand lots of staff swear, lie, complain if not drink alcohol, believe they sick when not (hypochondriac) and project that issue onto patients who are sick, and/or injured.

The year 1996--- I was treated so horribly when I was a unit secretary in the NICU by the nurse…read moremanagers and a little witch that I worked with. They plotted together to get me fired. I was a single parent. Little did they know that I had to go past the room I gave birth in, which was a A207, every day. It was the result of a date assault and the baby was placed for adoption. It was very traumatic for me and every day going to work, I was reminded of what happened. They said, I was frequently late. They said I was spacing out. They said so much garbage about me behind my back. They would have a hard time concentrating too if they were in my shoes. Fast forward years later. I'm married to a wonderful man with an awesome father who grew to be like my dad. One day my father-in-law was having a stroke. We took him to the ER which was now Javon Bea hospital. I told the lady at the front desk that my father-in-law was having a stroke. She told us to take a number and sit down. Take a number? Really? An hour later, he passed out in the waiting room. The nurse came running out after I frantically went up to the window and asked me what happened. I told her that I told the girls at the window 1 hour ago we think please having a stroke and they told me to take a number and have a seat. She was very rude and acted like we some nerve complaining. My father-in-law passed away. This health system has been horrible for decades. I thought maybe it had gotten better over the years but I was wrong. Don't ever take your loved one there or work there.

I've been coming to this immediate care clinic for DOT physicals for the CDL and yeah that's the…read moreextent of my experience but it's always been positive and efficient. I was delighted by the staffs professionalism and friendly, yet very professional. I'm sure some patients gonna be a real handful, so I definitely recommend coming here for the CDLDOT you have to check in and do paperwork on your phone or they have a tablet and your appointment time doesn't guarantee that specific time but it guarantees you a spot, so just keep that in mind and be patient.

Very annoying to call into with disputes. Have spent more then 2 hours collectively trying to get…read morethem to stop billing us for a bill we already paid. Last time they told us it was resolved, then a month later we get the same bill again and I had to call in. That last time I was on hold for over 25 minutes eating for a call. Insane these guys don't have a web portal in 2025 at the very least. So frustrating. Also they charged my company over $400 for a COVID test, flu test and strep test. Nuts.

I went for COVID test. The clinic was very busy and I had to wait, which is understandable during…read morethis time. The staff did a great job communicating throughout the process. I will use them again.

We visited this clinic last night and received terrible service. First, patients are now required…read moreto complete the check in process online by providing pictures of the front and back of their drivers' license and insurance card. How is that faster than having the receptionist run these items through a scanner? Then, I was told that the computer couldn't read the picture of my insurance card (shock face), so they wanted me to call my insurance company on speaker in the middle of the waiting room to confirm that my insurance is active and request my copay amount. Um, I'm fairly certain that's what the "provider" telephone number on the back of the card is intended for... Why would I provide my personal and confidential information on speakerphone in the middle of the waiting room? I'm sure they're trying to streamline the process and save money, but this entire process took more than 35 minutes. We ended up leaving and going somewhere else that scanned my insurance card and had us in a room with the doctor in under 5 minutes. I will not be returning to this facility. Who needs the hassle?

Today we drove from Mount Carroll for my daughters hurt foot. The doctor the two nurses the whole…read morething was so amazing. They are amazing. Nice and care. Thanks for fixing her up your guys rock!

From the owner: Urgent Care services. Occupational Medicine…read moreTravel Medicine. Immigration Physical DOT Physical. FAA Physical. Yellow Fever Vaccination. Family Practice. Preventative Medicine. Disability evaluation. Independent Medical Examination. Pre-employment physical. Drug Screens. Medication assisted treatment for substance use disorders.

Super convenient service for those of us that would rather pay a reasonable fee for general health…read moreneeds. My wife and i were attacked by a pissed off hive of yellow jackets. I called, they said come in, we arrived, did one page of paperwork, and were taken care of inside of five minutes. Great people, great service, and i would highly recommend. They even have their own Pharmacy.

From the owner: Walk-in and Family Medicine patients accepted, with emphasis on all primary care conditions: acute…read moreillness, ear/throat/sinus infections, headaches, dizziness, hypertension, thyroid conditions, heart/lung/vascular disease, cholesterol issues, GI complaints, men's/women's health and prevention, urologic conditions, orthopedic/rheumatologic/sports medicine, skin conditions, and provide referrals for any condition out of my scope of practice. Procedures: minor skin surgeries, mole/cyst removals, biopsies, laceration repairs, joint injections

My husband fell on the stairs and injured his knee and leg. Everyone at this clinic seemed…read moregenuinely caring, competent, and thorough--from check-in to exam to x-rays, and treatment. He left with reassurance that nothing was broken and a knee brace with ice pack.

These people are horrid! They wanted $400 to tell me to go across the street to the emergency room!…read moreThen they didn't want to wait for Medicare to pay them, but wanted me topay them. Very dishonest! Ted K.

2 minutes ago This is one of the most wonderful facilities…read moreand clinics I've ever came encounter of. No line no waiting you when there in 15 minutes you out before you know it. The receptionist is so nice not a split racism in her eyes in her spirit I was taken four blood pressure medicines. Until I seen doctor Jessica Skinner a family nurse practitioner she cares about her patients now I'm down to 2 blood pressure pills. This doctor I recommend if you are in the Rockford Illinois area or Loves Park area make sure you go and asks for her. She takes time and listen to her patients even on her off days she stills call and check on her patients. If you are sick she will go to Extreme measures to make sure that you are 200% healthy. She loves everybody regardless of race color religion or creed or sexual orientation she loves you like a human being. The staff is wonderful. Whatever the problem is don't hesitate talk to her she will listen to you and she will find a solution to your problem. She will go to the extra mile to make sure that her work is complete. I recommend no other doctor but her. Some doctors and Nurse practitioners live so far away from this area it's cost some gas and time. To go to work but she's making a sacrifice to make sure that her Patients are well taken care of she care about your well being.and your health. Especially diseases like high blood pressure cancer diabetes and etc she care. She send you to a lot of specialist If she cannot find a solution. But at the end of the day she still care I've never met a doctor like this A day in my life until I found her. She is wonderful she is great there a few doctors out here that doesn't care about their Patients they only there for a pay check. Some doctors will go to the extreme mile to make sure that they care about your health and your spirit I live one hour away from this Clinic but I don't care I will go to that extra mile to come to this doctor because I know she's going to do an excellent and wonderful job I don't even care if my insurance paid this for clinic $1,000. As long as I am 100% healthy that's what all matters children elderly specially adults if you need a clinic and a specialist this is the place. She Will write you a prescription and she wants to see you in a week to see if you help me if you missed the appointment she will get on you that someone that truly cares. Despite of negativity what people will say about this clinic I think otherwise they are not prejudice to me. No Bigotry no racism whatsoever I've never seen it all I see is a beautiful spirit that loves her patients. This clinic I give it 500 stars up