First time using my international worldwide access and had a great experience, easy seamless…read morecheck-in and able to use my black card benefits with a Hydro massage; the location looks brand new. It was clean and all of the weights are racked and put away and the brand recognition that you get from a franchise i didn't even feel like I wasn't in the US for my workouts.

oh man - with the cold weather - Planet Fitness cranked up the heat - that really, really messes up…read morea decent work out - I won't last with the heat - in a gym - for long

This Goodlife location feels like a true gym. The members and staff create a great vibe.read more

I recently cancelled my membership after being a member here for years. The reason: Every…read moresummer, Goodlife Fitness allows teens to use the gym for free during the day. During the day is when I worked out and most teens are respectful and follow good gym etiquette. I said 'most'. Some of the 'free members' (most always male) are rude, pushy, disrespectful and haven't a clue about etiquette, form, etc. They do have bad attitudes which, I suppose is all they feel they need. The gym is also very crowded with machines and weights not available at certain times. This made working out there in the summer a hellish endeavour. This went on at this gym but I have also seen it at other Goodlife Fitness gyms. I also resented, as a paying member, being forced to endure managements' decision to allow free members that cause crowding and other annoyances at the expense of paying members. Think about it; Goodlife Fitness has decided, as a marketing scheme, to provide free memberships to teens in the hopes of it being perceived as a community spirited corporate gesture, but in reality is doing so at the expense of paying members and also hoping to entice the teens to become paying members during the winter months or when they are no longer teens. Its a cynical analysis, but fairily accurate I presume. Paying members should demand that their membership fees be waived during the summer months also as a gesture of goodwill and as compensation for the inconveniences and annoyances that they have to endure. I would give this gym and all Goodlife Fitness locations '0' stars but 1 star is the minimum.

I signed up for the free day pass. I received an email with a one day pass. I sent an email…read morerequesting the promo of a free three day pass so I could try the classes out first before committing to signing up. My response was ignored with a sales pitch on the promo on 1 dollar signing up and how great their classes are . I responded with how much is the classes daily and that I was not interested a signing at this time . The email I received was the price nothing else very inconsiderate and rude as well as false advertisement. I have emails that I will be forwarding to head office glad

Don't listen to the other review on this page. This gym is incredible. Very clean, staff is super…read morefriendly and everyone is super respectful and it is a great gym with a great environment. Have been going here for years and the staff have always been super kind, fantastic and always willing to help. The machines are great and they sanitize everything overnight. Would highly recommend.

Staff were horrible when it came to deal with a client who had been bothering a lady ref questions…read moreabout my whereabouts so much so I went in to deal with it myself I was very upset and he wasn't there that day would be in tomorrow...I had spoken to a co worker who said she understood left with no issues . Went back following morning to hear she had spoken to the man concerned and then I went to ask for her by this time was in staff office wouldn't come talk to me ? I just wanted to know what she had said so I had an idea of the situation...however the manager was there who normally never there that early I wanted to speak to have him at least understood he showed no care or understanding towards a female as myself when you are information a client is acting obsessive behavior of course its a concern I even called the police 2 days previous for there advice who suggested I go into the gym tell the gentleman to stop and to leave alone ...officer saying you should be safe as there are staff to help ...finally the man came out of dressing room and I confronted him in front of manager he denied everything.....manager just stands there saying nothing at least he should have said to him ...please refrain from contact and make me feel comfortable but said NOTHING the gentleman asked can we take it outside i looked at manager hoping he would say no you can go sit down and talk so I can keep an eye on both parties ...he didn't care he just wanted it outside the gym I asked him can you keep an eye on me to be honest I was scared to how things may turn out...thankfully once we spoke but still denied he left I went back in ...as a retired Manager I know human resources would be not happy at the staff at the gym he made me feel I was the issue instead of a victim he shows lack of empathy or safety of his female clients I had not been in the gym for weeks the female staff member it was ridiculous her hiding in the office I even texted her to come talk to me so unprofessional....God forbid anything more serious happens the staff do not know how to help or deal with a situation more training is needed to deal with such situations as if a woman is harrast its the gyms responsibility to deal with it only comments he kept saying over and over again my concern is my gym ...I even made a phone call while in the gym to police asking them to talk to him which they did once off the phone he never took it seriously or should I say didn't give a dam ! I'm just a 64yr woman so obviously not a concern of my well-being before I left i spoke with him once again explaining why im hurt and upset he just stands there just nodding and again his concern was the gym ...I even apologized that he came in early that alone I could see had not made him happy there was no need for him to be there his employer obviously had a concern that's why he was there but let's be honest he did NOTHING ....I left went home in tears feeling like not once did they show any consideration of my self worth or safety....let me make it clear the man who started all this was not violent just obsessive behavior from what I was informed. In this day and age we know things can turn ugly at any time...I am a victim of domestic violence this is why I asked advice from the Police who were very nice and understanding and I felt proud I had the nerve to go deal with this myself yes I acted tuff on the outside but it was to show I had control and not have a man make me feel I couldn't stand up for myself and felt I would have support and understanding which I had none ...the staff made me feel like a criminal not a victim shame on them ! I truly feel so hurt that now I know its best I cancel my membership as they showed no respect being a woman of a certain age if anything i should have had that . Ladies stay safe and don't rely on staff to help when it comes to issues such as this ...

I received a charge for banking information despite fixing the issue the next day. I feel $25 was…read morewasted, along with my time spent with the manager at the Windsor area on Huron Plaza. There isn't a phone number for the head office, making it difficult to get a reason for the charges; it seems they prefer you not to call. I've emailed them, but their responses are too slow. The service is horrible--stay away from this place. Nothing has changed in the past five years. It feels like the only options are to receive a charge or too have your money taken for no reason.

Cancelled membership. There is a strong sewer smell in the womens showers. The pool although nice…read moreand warm, was usually so murky you are unable to see the bottom doing lengths. Dissappointed.

From the owner: We Are a 15000 sq foot facility that offers the total package…read more Pool, cardio, strength, aerobics, spin, TRX, Kettlebell and so much more. We also offer FREE WIFI. Elite personel trainers that specialize in weight loss, conditioning, sports, and contest preparation. Fun friendly environment, with great staff and awesome shakes and snack menu.