Fitness Town ( just south of white Ave) today…read more Went in to buy a weight stand. I ask the guy how much they are. He says $250. Then follows it up with " we don't have any in stock at the moment". At this time I look down at the (8) yes eight of them in a semi circle around the counter with caution tape tied to them. I say; "well you have (8) of them right here". His response. "Those aren't for sale, those are being used as our covid barrier." If you're a small, local business and you don't want to sell things then I hope to hell your business folds sooner than later, and I'll have zero issues spreading the joy to help you fold faster.

Fitness town is a great find in the Strathcona neighborhood, for fitness equipment. They mostly…read moresell massage balls, dumbbells, exercise machines, treadmills etc. Of course, it's not the kind of store you'd come to often, but I really like that the customer service here is genuine. Given my ailing right knee, I wandered in looking for a BOSU (blue half sphere balls that are usually in gyms?) the other day and the staff helped me with all the options there were. There were some cheaper brand items and so it seemed tempting for me to go for one of the cheaper ones, especially since it was for home use. The guy recommended me buying the expensive one ($135) since it is kinda crucial for my knee to get fixed and to help me with my expenses he gave me an exercise ball for free. I was planning to buy both these items. Granted that the exercise ball was a cheaper brand, but since I'd be standing and doing all sorts of weird things on the BOSU, it seemed totally worth it! I got a great deal for two items and am thankful for their personalized service, discussions and help that they could provide. Do wander in if you're looking for stuff. They have some really cool weights sets out here. I'd definitely come here again if I were looking for exercise equipment.

Just popped in by fluke and was blown away by the prices! Their kettlebells were 1/2 the price they…read moreare at Flamann's! The staff were super friendly without being pushy. Ended up buying a 12 kg Kettlebell with the colored coating for only $38.02 - also picked up a balance/wobble board for only $34!

I called ahead to make sure they had the selection of plates I was looking for. Staff answered…read morephone quickly and told me exactly what I needed to hear. I drove to the store and went straight to the front counter and told them what I needed. They rang me in, filled my car, and off I went. I wasn't on the premise for more than 10 minutes. Staff were all wearing masks. Hand sanitizer and masks are available at the front door for customers. My advice, this store is massive. If you want service, don't wait for them to come to you. Grab the bull by the horns and go to the front desk and ask for help.

I ordered an exercise bike online, for delivery to the store. The ordering process was supposed to…read moresend a confirmation email. I did not receive a confirmation email, but my credit card was charged immediately. After a few days, I contacted Flaman through both the online chat and online contact form to find out the status. The online chat agent could not get an any information on the order, so she asked the person in charge of online orders to contact me. I also sent in a request through Flaman's online contact form -- I have not received an answer from either request. I must conclude that they took my money, but did not actually order a machine for me. I also tried calling the store, but could only ever get voicemail. Customer service is clearly not a priority at Flaman Fitness.

Very impressed with the customer service that I have received from Roman and his team at the Nisku…read morelocation. I purchased a Bowflex Max Trainer M5 on the weekend. Roman was a pleasure to deal with from the moment we said hello. There was no pressure for us to buy and he did not hover around us the whole time. He educated us on the product and left us be to try it out and to talk amongst ourselves. Because of Roman's service , we decided to purchase this machine. I had a little problem with it on Monday when I tried it for the first time and by Tuesday afternoon Roman had his team assemble me a new machine, bring it to my house and took the old one. They also ensured that it was in the exact same spot that I had my other one. Thank you for making this such a great experience. I will definately be back to this location and recommend anyone looking for fitness equipment to as well.