This company is a necessary evil. No one wants to use a collection agency but if you do this is the one to use. They're pricing is upfront and very clear, they replied any questions or concerns quite quickly. This was the first time experience for me and I am very happy with the service that was provided. They went above and beyond to provide excellent service and collection of a small claims debt. All the documents were professionally prepared and delivered. I would say without a doubt if I ever needed to use them again I would. read more

AVOID AT ALL COSTS!!! PI Services LLC is a HORRIBLE company. Megan and Mark are extremely unprofessional, have no sense of urgency, and will THREATEN you when THEY make mistakes. I paid and sent in my request to have them serve someone on 11/17/2023. Megan didn't even start to work on my file until 03/19/2024, and was finally wrapped up 04/03/2024, almost five months from my initial payment. Throughout this period, Megan missed MULTIPLE of my emails, and I had to always be the one to initiate the follow ups for new information. They then price gouged me without informing me what the payments were for, and requested yet another $40, but not until 06/07/2024. AFTER 7 MONTHS. Mark messaged me directly about this amount, and I attempted to work with them, and see if they would waive this fee, as there was another services I needed, and informed I would use them if they would work with me. Mark then ALSO missed my message, and then sent me a new message THREATENING me if I didn't pay even though he missed the email response I had already sent to him one month prior. While I do understand that the court system moves slowly, it should not have taken this amount of time for them to start the process I paid $340 for, and received such a disgusting amount of disrespect from. There are so many better companies that are out there, that will show you respect, and will actually do the work timely. Save yourself the headache and look elsewhere. read more

PI Services did a great job helping me with my small claims case, I couldn't have won it without them. They did a great job serving the defendant in a tough location. They were able to handle all the technicalities of dealing with the court and the paperwork and even gave me great advice on getting the proper parties served to get evidence. I read advice that you should go with a process server that's been around for a while. Some of the newcomers popped up first in my search results and I was very thorough in researching who to use and PI Services was the right choice. I highly recommend them. - R. Smith read more

Mark and his entire team are top notch!!!! I have been working with him for two years on one matter that is finally getting resolved. His service goes above and beyond for what he charges! And he is worth every penny. I never had to ask what was going on or where we were at in the process, Mark has been extremely proactive in his communication. I am extremely impressed and recommend them. read more

INCREDIBLE!!! I had to handle a very difficult situation where a client refused to pay my company and pursuing them was the last thing I could handle. PI services were prompt, professional and handled everything related to small claims for me. I would have been lost without them! Not only did they get my money owed, they went above and beyond to explain the situation and what could be done. A great value, an invaluable service and incredibly kind as well. Cannot recommend them enough!! read more

worst pi service in history. did not even attempt to contact me and keep me updated with anything. i had to keep calling everysingle day to find out what is going on. i really do not believe this a real company. most pi services will refund money when attempt is not successful this company does not! so please be aware! no contact horrible customer services he claims he has to call his servers but actually i do not think he has anyone to call. just lying at his office collecting money and claiming to make attempts! i was desperate for a pi but now i realize this company and mark is a whole scam!! stay away!!!!! stay far away !!!! ps the 5 stars reviews on yelp are fact/bots you welcome read more

I can't recommend because Mark took my payment, cut communication with me, did not serve my subject with papers, and refused to refund me. I had to report him on numerous outlets. AVOID. read more

Mark, Megan and it's company was the first choice when I searched in internet trying to find help for small claim court, I'm glad I found them, they didn't just solved this in few days but were very efficient and inexpensive , I could've not get this done so fast without their help, thank you Mark and Megan for your professional services. Ranferi P. read more

Extremely crooked business. I hired mark to locate my ex husband (who is on probation in his county) and to serve him. He chose not to do this, instead claiming he did the work that he charged me $300 for, sending me basic information on my ex husband he printed off the internet. He also chose not to relay the fact that he did nothing I hired him for until after the court date I hired him to serve this person for- citing an "email snafu"- but still refused to refund any money. He told me if I took down my review he would refund me. Stay away from The crooked Ososke's. I wish I had. read more

My former bosses Paris Cohen and Joshua hired this company to serve me and they could not have been stupider. They left a business card with their company name on my door alerting me to the fact that I was being served. Allowed me enough time to find a lawyer and fight my employer. They made their first attempt in April and finally served me in July. My advice to you if you are Googling this company and just received a business card that says PI Services on it is to not go to court for any minor traffic violations if you can respond by mail because I was only served when contesting a traffic ticket in the Multnomah County Courthouse. One of their servers also drive a Gray Dodge truck License plate 450BRS. read more

I think at some time in your life someone in your family changes and you know in your gut something doesn't seem right but have no idea what. We knew we needed help. I will say this; the situation was stressful and we had no idea how to get honest answers if something was going on. We used Mark at PI Service, LLC to do surveillance and use GPS to see if a married young lady was cheating on our family member. The answers can be hard to hear but not nearly as hard as dealing with deceit. We are now able to start healing and are accepting things we cannot change. Mark and his staff found all the answers we so badly needed so everyone could move on with their life. They knew exactly what to do I highly recommend this company. They are very affordable, discreet, respectful and compassionate. Wonderful people! read more

I hope to prevent others from wasting their time and money. My card was charged and the email recieved with detailed instructions, as well as description of contents attached. When they missed the service date, I called to find out what the issue was. I was then met with opposition, attitude, and what I believe to be dishonesty. I was then offered no solution for my problem other than a refund. Look else where for consistent and helpful attitude before hiring their services for this was not the case for me. In my experiences with them, I don't believe that they really cared about my details, and there was no follow through even after speaking with staff multiple times. Once i confronted them with the issue at hand, they didnt not take any accountability for their actions or in this case in action or offer any appology for their blunder. **update** I have received my refund. ***update*** mark is now texting me telling me to take my review down or he will be suing me. read more

*UPDATE* they even attempted to leave some rude voicemail schooling me on the law..umm you weren't serving me and I completed a job your "professionals" couldn't get done.* HORRIBLE service and they can't even serve people properly. In Oregon you cannot tape service notices to the door they must physically be handed to an individual "substitute service" is not legally complete until proof is filed with court someone was served in person at residence AND mailed notice was done. I advised the server if this when he taped something to a neighbors door. There must be an order for alternative service and at the time there was not This is the second time I've seen this company have an issue serving an eviction to the point they claimed their serve was watching from the fence all day while a tenant was moving, yet i, a neighbor was able to successfully serve the tenant with no problem. The same day. When I called to let them know I sent a form back for them the guy Mark got rude and tried to chastise me about a run in about another server serving my other neighbor. Obviously considering none of your servers seem to be able to serve documents properly and I did it with no issue it tells you what type of dog and pony show is going on. If I have to put anyone out of my rentals it will absolutely not be with this company! Don't get snarky with someone who completed a job your servers couldn't! read more

Mark and Megan are consummate professionals who helped me with getting the Diminshed Value for my car as a result of a crash. With the other party's insurance company being non responsive I had no choice but to file a lawsuit [or say byebye to a sizable chunk of money]. Mark is very responsive and so is Megan. I had many questions and was afraid of the US Legal System. They explained my rights, the game insurance companies play and what the correct approach is to not get cheated. I really appreciate everything they did as today the matter is finally closed. read more

Very helpful from just a phone call. Gave me ideas to pursue before I need to hire someone for my situation. If I do have a reason I will most definitely call them. Very good. read more

Look no further. This company is professional, responsive, and provides good quality service at a fair price. In my case, they went above and beyond what was expected. I'm a paralegal and will definitely recommend this company to anyone that needs the services they provide. read more

Needed a background check on my nanny and Mark and his team did search AND helped explain findings and which ones needed ( saved me hundreds of dollars compared to Care.coms Services, many you don't need). Thank goodness I did a back ground search. I can sleep better at night. I paid less than $50. The best money spent! read more

I live in the Midwest and contacted them to find a person in Portland, Or. They did an excellent job. They kept me informed of the investigation and sent follow reports. There procedures for missing person resulted in locating my person. Will use again. read more

Mark & Heike were a pleasure to work with. Great communication. Fair prices. Quick turnaround. Can't recommend them enough. Their Process Service was quick and so were their garnishments. read more

I had a great experience working with Mark and his team. Let's be honest: by the time you're hiring for investigation services, chances are you're going through a stressful situation with an uncertain outcome. While nobody can guarantee anything, what Mark does provide is: 1) An incredibly high degree of responsiveness and transparency to the status of how your 'issue' is progressing . 2) Earning your trust (key, in any high-stakes situation) 3) A willingness to go above and beyond. 4) Getting sh*t done. I had PI Services perform work related to researching and serving somebody who had 'skipped town': I was extremely satisfied with my outcome (along with their approach) and would easily use them again. read more

I had to file in small claims--a process I'd never been through before, and I didn't know how to find the defendant. They were great. They knew all the ins and outs and how to overcome the difficulties. Best of all, all I had to do was send them payment and they monitored and took care of the whole process. I didn't have to do anything except wait for the outcome. What a relief! I had no idea how the system worked and didn't have the time or desire to have to learn it all. Overall, I found them to be very helpful, professional, good at what they did, much better than the average process server (he's a private investigator, so has access to databases which many process servers don't), and quite reasonably priced. They don't do a lot of communicating midstream, apparently working from the "no news is good news" model, but they were always willing to answer my questions when I called, and have lots of useful information on their website. I will certainly use them again if the need arises. read more

Super recommended !! Mark and his runner completed the task in very short window of time and provided a perfect legal form to file with the Court. Easy to communicate, quick response and very importantly, trustworthy and affordable service. Thank you, Mark. read more

"I have used Mark for the past 4 months or so. Mark has found and served some of the most difficult people I have to deal with. My recommendation would be to call Mark. He answers phone calls and emails promptly. He is very helpful, and drives great his business. My kudos to you Mark. Very happy for your service! read more

I spent over a year and a half working to try and recoup money that was owed to me by a previous room mate. After not getting any responses from him or any payments, i decided to file in small claims court. Once i got the forms to fill out, I felt even more confused and frustrated then I did before. That is when i Found PI services. They took care of everything, from filling out the forms and sending it into the court. They also served the defendant for me and kept me up to date as to everything that was going on. I am now working with them and the courts to reclaim my money. I couldnt have done this without them and I felt that they were considerate and understood where i was coming from. I would refer them to anyone that is trying to get a small claims suit taken care of. They are the best! read more