Our Yamaha conservatory grand sounds great! Our tuner was knowledgeable and skilled.read more

Brian is extremely knowledgeable and clearly has tremendous expertise in all things piano related…read more He has provided extremely helpful advice on numerous occasions and performed a detailed evaluation on a piano we were interested in. @Michael L below, we also have not heard back from Brian despite multiple attempts recently. Brian has always been very responsive, so I'd like to give him the benefit of the doubt. These days especially, we never know if someone is going through health issues, a family emergency, or other issue. Hopefully, we'll hear from him soon, and until then, we wish Brian all the best. And safety and good health.

No response to two emails and one text to the contact information listed on his website. Bummer.read more

Greg is an extremely knowledgeable and thorough technician. Even though my grand piano had some odd…read moremods made to it in the past, Greg was able to swiftly remedy the situation. In the end it was like getting a whole new piano. Thanks Greg!

I called they never returned my calls. In fact it was during…read morebusiness hours I'm not sure why they didn't answer the phone. The sustain pedal on my piano is not working it didn't seem like a major thing but I sure would like to have had it fixed

I was very impressed and pleased with Charles and his thoroughness with not one but two pianos. The…read moresecond was a Parlor Grand that had not been played or serviced for decades and required a sensitive touch which he was able to provide. The musicians in my family were very excited about this new addition to our piano family.

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Great on all fronts. They moved and tuned our piano and did a wonderful professional job. Can't…read morerecommend highly enough.

Having grown up playing a Kawai, I knew I wanted to revisit the brand as an adult. I called on a…read moreSaturday and was able to swing by the showroom that day. The floor had all of the upright and grand models we were interested in; Chris gave us plenty of time to explore them. He also plays beautifully, and was able to bring out the differences in various models. We had some issues with delivery of the piano, to include the states of its initial arrival. Those were beyond the direct control of San Mateo Piano, but they were very responsive and reasonable in finding timely resolutions. Ultimately we are quite happy with our purchase, and would readily buy from San Mateo Piano again.

Andrew was super accommodating when I inquired about purchasing a baby grand. He was also very…read morepersonable and told me about all the services they offered along with differences in the models of pianos. Allowed me to try as many as I wanted to my hearts content, and I'll definitely be back once I'm ready to make my purchase.

Really polite and helpful - my piano is really old (100yrs!) so couldn't actually be properly…read moretuned, and I don't really know a lot about the inner workings of pianos, so I was impressed with the explanation of what was going on. He could have charged me for a new string but instead gave me a cheap and easy fix so that we can still enjoy it for as long as we can, until we can afford to get the piano fixed/ buy a new piano. He only charged me for his time which was so kind, and my piano sounds beautiful again because I followed his advice. Definitely recommend!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Phenomenal service. Our upright piano sounds brand new - Excellent communication, flexible…read morescheduling and quick turnaround. Highly recommend!

Our piano seller recommended Shawn to us, and Shawn is amazing!! We were going through a rather…read moredifficult time (hint: it involves insurance), and Shawn offered his time and wisdom in coaching us through how to navigate a tricky situation. We're forever grateful for his advice and kindness during this time. Would highly recommend Skylark Piano Service if you're ever in need of any piano servicing!!

Shawn Skylark is a warm, friendly, and thoughtful person. How does this translate into expert…read morepiano services? Perfectly.

The most amazing, sweetest, kindest business that pours music into our community! Come visit…read moreHornucopia for music lessons, equipment cleaning, or musical equipment rental! I love the option to bring the kids here so they can touch and feel and choose what instrument they want to play. Love supporting small businesses like this one!

My second trip here, this time so my wife could sell her tenor sax from the olden days. The…read moreproprietor (Joyce?) was so friendly and helpful, and she was an amazing fount of knowledge about all manner of instruments. I love this store!