Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

Vivice Piano Service expert Garbo has been tuning my Shimmel piano for over nine years, and he did…read morea great job! My Shimmel piano is just like a new bought in 2016! Garbo keeps consistent excellent tuning job, and he is very professional in checking and tuning my Shimmel! Garbo is the best on the planet! Verder B.

Terrible service. Gabor came to tune the piano. He broke one of the action hummers, and left…read more Yes... as simple as it sounds. He offered to fix it with a used part. I refused (as this is a new piano). He didn't say anything about coming back with a new part to fix it. I never experienced such a behavior. Now I need to look for a part and pay someone else to fix it. Writing this review so you don't have to experience the same. I do not recommend Vivace.

Larry was incredible, he definitely knows his business. Showed up on time and prepared…read more He was amazing to watch, a one man show and able to move a baby grand piano by himself. Extremely careful of the house and flooring. I will definitely recommend him.

Larry (who has been moving pianos for 36 years) moved my Steinway up in Angels Camp, and I have to…read moresay it was an experience to watch it be moved so effortlessly! He answered his phone within a couple of rings, gave a great bid, worked with our schedule, showed up on time, and moved our piano down the stairs in less than 45 minutes. I am grateful that he made the trip up here and took such great care of my piano (my livelihood).

We have been having Tyler service our piano annually for many years now. He tuned it up and cleaned…read moreit out after a big move and several years of neglect. He was able to address some small troubles that were bothering us. He has kept our piano in great shape. The scheduling website is easy to use, and Tyler is very punctual. If you have a piano you know how difficult it is nowadays to find a good reliable tuner. I strongly recommend Tyler to service your piano.

Tyler's very professional, friendly, his fee is affordable for his high quality service! highly…read morerecommend him for piano tuning!

Used Carla's services for years! She works on my grandmother's engagement gift--a 1901 Cable Grand…read moreand if her schedule allows, performs a piece for me.

Carla did an amazing job tuning my dad's old piano! I highly recommend her piano tuning services!read more

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Very careful and professional. They took great care with my piano. Would hire them again!read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.