Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Made appointment online 4 days in advance. I received four additional automated emails confirming…read moreher appointment. Never received her email saying she would not arrive. I hired someone to do a job that we were supposed to do that day. She didn't show. I called her twice. I texted her several times and emailed her. 2 hours later. She gets back to me and says oh I don't work on weekends and says she understands if we want to just hire somebody else? Glad she enjoyed her weekend really ruined our's and cost us our labor time. Unreliable

Linda recently tuned my piano and did an outstanding job on all fronts. She was prompt and…read morecourteous and her rates are very fair. Bonus: She devoted extra time to reviewing the history and construction of my instrument. I asked for a frank evaluation of the quality of my piano and she thoroughly explained its limitations and how they affect performance. Second bonus: If I decide that I need a better instrument she'll help source a quality used one. I could not be more satisfied with my experience. Thank you, Linda.

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Little Orchestra did a great job tuning my recently purchased piano and answered many questions…read moreabout the instrument. Britney's very organized and provides perfect communications. I will definitely hire Little Orchestra again for tuning and regulation issues.

Jaid is exceptional. He is super responsive, respectful, prompt, and very thorough. We have an…read moreupright that he did a great job cleaning (we have a cat), gave us some recommendations on humidity levels, and made our piano sound wonderful. He's visited us twice now and we intend to keep hiring him to take care of our piano!

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

We needed an upright spinet Piano that's been in the family for 70+ years moved quickly…read more A search identified several movers that said they serviced the westside. After calling two of the first companies on the list and getting a quote that could be done immediately but wanted more than the little piano was worth. The next group was the same price but included a tuning certificate to be used later and they couldn't get it scheduled for 10 plus days. Finally I called Evergreen Piano and Berta answered. Super friendly and was able to get it on their schedule the next day at a much more realistic price. They offered tuning as well but didn't require it to be purchased up front. Berta was great and scheduled her team to pick up and deliver and they were on time and did a great job. They were setup on Zelle and it was a great experience.

Had to move a piano to make way for new flooring. A local piano tuner recommended Evergreen…read more I requested a quote online and Berta was responsive thru email and text as well. They were able to squeeze me into their schedule within a couple of days and give me a price break since my job wasn't far away from another they had lined up. Really appreciated that! Day of their move Eugene sent me a text with his eta, they showed up on time and everything went smoothly. They might have new people working here since those previous reviews were written. I will likely be reaching out again when we have to move the piano back.

Interesting that these clowns advertise both online and even on the door that they buy, trade or…read moreconsign musical instruments. Last week I took two mid-level guitars in to do consignment. I've never been so insulted. These clowns must have assumed they were stolen. "Where'd you get them? Why are you selling?..." Hey pal, I have multiple instruments and these were two I almost never play (as if it's any of their business). They claimed there were problems with both and weren't interested. Now, I have done business with them multiple times, but they can kiss this customer goodbye! I'm not a thief, but these guys are jerks. To prove these were from my personal collection, I've included a picture of my remaining guitars. I ended up gifting the guitars to my niece.

True to form, this time the whole store was closed with not even so much as a note on the door…read more They are closed for lunch from 2 to 2:30 pm, yes. But I came at about 2:45 and the whole place was still dark. Just a thought - maybe have enough staff around at all times that some of your employees can take lunch while others are still on shift? Were they closed for summer vacation again and just didn't tell anyone? Sorry, but I'm all done here. You've wasted enough of my time. At one time Portland Music Co. was the best in the city. Those days are gone. It's better to buy music online nowadays anyway. The prices are often marked down by 20% or more if you get in on a holiday sale or something.

Brought an old schoolhouse clock out that needed a bezel. Was told it wasnt much of a clock but it…read moreheld great sentimental value To me. I picked it up a month later for $150 and was told it was the best he could do. The bezel was a terrible fit and the glass i thought was gonna fall out. I took it and called with my concerns. He said bring it back. I took it to a shop in Sellwood. They did a great job. They told me if they couldn't make it better they would not charge me. Why would i bring it back to the same place if that was his best job? I have been going to antique stores since i was 10, over 60 years. I will never recommend that repair shop.

Took my clock there after they told me that they could restore it. We drove from Vancouver so it…read morewas a hour and a half round-trip for nothing. They could've told us over the phone, but I called twice and they said yes they could do it and the minute they looked at the clock they said no they can't fix it.

While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

I was visiting Beaverton Oregon and the first music store I went into recommended Five Star…read moreGuitars. I immediately liked the selection of instruments and amplifiers. Michael was quick to help me find the perfect Mesa Boogie and brought down some custom PRS guitars so I could rock out and relax. I had a great time playing for a couple of hours. I returned the next day and continued to play and chat with the great staff. Geoff introduced himself and asked what I was interested in. He brought me a few high quality guitars until I couldn't resist. He made me a smoking deal on the JP Mesa Boogie and a beautiful purple mist PRS. I recommend FSG's and will definitely continue business with them even though I am from the Central Valley in California.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

I moved my 45 year old Kawaii to Oregon and it had not been tuned since the move. Rich not only…read morebrought my childhood piano back to life, but I feel make it even better. We recently had family concert and my mother said, "wow, our old Kawaii sounds amazing... your tuner must be really good." Enough said, Rich is endorsed by me and my mother.

My first thoughts about this establishment was wrong and I was wrong to post an emotional review of…read morethis business. My most humble apologies