Went in for scheduled maintenance and waited for my vehicle. Everyone was so nice and professional…read more Todd took the time to answer all of my questions clearly which is important to me as a customer. Work was done in a timely manner (under and hour) and I was kept informed of the progress during my wait

Went here for a new key fob for my CTS because I lost my original and these good ol folks charged…read moreme $600 for labor without being able to even program the new key. Had my car 3 days but luckily Sullivan figured it out in 1 day!! If you're of a certain ilk or complexion I would stay far away from this place unless you have money to waste and the patience to be dealt with in a not so kind manner

Scraped my car door two weeks ago. Every shop I took it to wanted over 3 grand and that they needed…read moreto replace the whole door and repaint the car to match it. I brought it to Ivey's and they fixed it in 4 days with a price tag that can only be considered a slap on the wrist-- without replacing the door either. If you need something done well and done fast, bring it to Ivey's. If you want to listen to corporate shills tell you long roundabout stories about how no one can possibly fix your door and pester you to call your insurance company to fork out 3 grand for work you don't need and don't want, go somewhere else. Also, remember to bring cash.

I hit a pothole and broke loose the skirting on my Ford Focus. I tried to drive on but clearly…read morecouldn't so I looked for the nearest shop. Called Ivey's and the gentleman told me to stop by and he'd look at it. He dropped what he was doing and fixed my car well enough I could drive home (2plus hours). He also didn't want to charge me. I wouldn't hear of it. He saved the day and was a real good guy to boot. Thank you again!

Adam is an amazing guy to buy a car from. I have no issues with him. I brought my business to…read moreChampaign because of Adam and I was not happy with this dealership. I never received any information on the extra packages the finance person suggested I purchase. I did purchase that and an extended warranty and wheel and tire etc. He stated I would receive information in the mail about these coverages. I have yet to receive anything with detail on those items. I also had my old car registration renewed and paid for as told by the Indiana BMV and I've yet to be refunded this. Not to mention I had to correct all the issues of receiving multiple registrations in the mail etc. I cannot remember her name but every time I spoke with who handles plates was very nice as well. I feel her hands were tied. She told me she would be sending me the refund and I have never received it to this day. Just frustrated as I'm a good customer and bring any others with me but if this is the experience and no one is ever willing to make it right including the GM then I feel there must be a problem somewhere. I will say go see Adam wherever he is as he is an honest guy and will treat you right and always talk care of you.

Since they changed hands there service is bad. Someone in the service department lifted my wifes…read morecar and broke the windshield .They tried to say it was like that. They finally agreed on changing it. Then I took her car in again for a oil change. She had surgery and couldn't drive. I took the car home and it sat for months. The next time I checked her oil, the dipstick was missing. I went back and asked them about it and the service manager denied it and wouldn't pay for half of it. It was only $43. So I told them that they lost our business. My wife bought her car there and was going to buy another from them but not anymore. That is a shame. Customers beware. CM

Generally speaking, I view car buying somewhere between a root canal and a colonoscopy on the "I'm…read morereally looking forward to this experience" meter. I have to say that Serra Subaru not only exceeded my (admittedly snake belly low) expectations for buying a car, but it was a really pleasant experience for any sort of transaction. Specifically, Adante Amos deserves recognition. He demonstrated the patience of a monk while we tested multiple cars across all of the Serra lots; I think we took upwards of 4 hours of his time. All the while he was exceedingly pleasant, and most importantly, not "salesy". I'd highly recommend giving Serra a shot at your car purchase, and definitely recommend asking for Adante if you do.

Warranty coverage was denied for a sensor issue--indicating the door was not closed--that was…read morecaused by door deformation resulting from a quality defect. Additionally, the quoted price for the new car was artificially high.

Gallo-Miller refused me service. I was impressed!…read more I was recommended to them after my 1994 Chevy had been side-swiped on the street. My driver's side mirror was broken and there was a large scratch and a slight amount of gouging/denting along the very bottom of my door. One of the reps, Cory, came out to inspect my car and clean it up a bit. I talked to Cory about how I figured I could replace the mirror myself (I have already found one on eBay) but was concerned about the scratched door starting to rust out. He told me that they could get it back to perfect, or just smooth it out and repaint it, but it would cost a lot because of the fact that the entire panel would need to be prepped and painted to look right. With this old of a car it just wasn't reasonable to spend the money on such minor damage. Instead, he spent the time to talk to me about my concerns of rusting and how I could get touch-up paint to do it myself. He even told me that once I got a matching paint I was welcome to come back and he'd give me another quick tutorial on how to best apply it. I was thoroughly impressed by his honesty and genuine care. If I ever have a problem with this car (or more likely, our newer car) that needs a body shop to fix - I will be back!

I had Gallo- Miller repair damage on my truck. When I picked up the truck I looked at the repair…read more The work was fine. I opened the driver's door and a big dent and scratch inside the door frame. I pointed that out to the manager. His response was that they would never make that mistake and it was me that damaged the truck by slamming my seat belt buckle in the door. I 100% know it was not there when I dropped off the door. They will not take responsibility. I would never use them again. Their reputation for being a premier service is incorrect. By the way I showed them the seat belt buckle, it looked brand new with no scratch or scuff any where. Stay away!!!

We purchased two great cars from Mahomet Car Connection this year. Both cars are late model and…read morevery low mileage. I believe I paid a fair price, too. Both transactions were without stress due to the welcoming atmosphere and absolutely no pressure to buy. And I like that they have a service department, too. Visit their website to check inventor. I'm surprised at the number wonderful cars on their lot. Be quick if you see something interesting. Greg has put together a winning team.

I was driving cross country and my tire pressure light went on. I stopped in to Mahomet Car…read moreConnection to see if they could top off the air in my tires. They took my car immediately and did a complete check on my tires to test for any leaks before getting me back on the road, ensuring that I was all set for a safe drive. I am grateful to Drew and the team for going above and beyond in providing truly exceptional service. They took 30 minutes of their time, didn't charge me anything, and were incredibly kind and friendly to boot. They provided exactly the kind of service anyone looks for when their car needs attention. Great community car service center!

I've had to take my car there twice. Once because someone backed into it and once due to hail. Also…read moretook my minivan in when someone turned into me. Always solid work in a timely manner. Sending my friends and family there every time.

I can't say enough good things about this company in Urbana. The biggest headache after an accident…read more(especially if it's not your fault!) is finding a reputable auto body shop. This one is it! They made the whole experience easy. The estimate was quick and the job was done exactly when they said it would be. The staff is friendly and knowledgeable. Excellent experience.

Perfect, one time and great people to work with. Work with my insurance company and was painless…read morefor me.

Amazing people providing amazing service. Quick, easy and super helpful. Super easy to work with…read moreand very knowledgeable. Request Shaw and Mike top of the line service.