Because he is a one-man garage, he can be busy sometimes. Nonetheless, he communicates well and…read morerelatively quickly. He does good work.

I had a great experience with Average Joe Auto Repair. He was very communicative throughout the…read moreentire process and kept me updated every step of the way. Even though he wasn't able to repair my vehicle because it required equipment his shop didn't have, he was honest, upfront, and referred me to a shop that could. He went above and beyond to make sure my car got where it needed to be, and I truly appreciated his kindness and professionalism. It's hard to find honest mechanics who genuinely care about helping people. I highly recommend!

Have taken my old European car there, esp. after the dealer told me it "wasn't leaking coolant"…read morealthough I saw coolant drips on the driveway, and had to keep adding coolant. Twice at the dealer, and they basically told me there wasn't a problem. Peter B worked on it, and said the issue is the hose size -- metric vs. US. If someone uses a US hose, it will be not be exactly right, and will leak once the car heats up and everything is at pressure. No more problems after Peter B worked on it. Also took my older Camry there, and asked about my newer Camry. Peter B (ie, the phone staff) was upfront about things they can work on, and things they don't. They are very busy, and I prefer to know this information before booking an appointment for 6 weeks in the future. So, I think is a time saver to have a thorough discussion on the phone at Peter B. (I hate these webforms dealers are using now -- there's a) no place to record specific issues, they basically only want a simple job, like a 40k checkover, etc. and b) dealer service intake staff never read the webform anyway. So what's the point?) The phone staff at Peter B is very knowledgeable, too.

Always happy with our service at Peter B's. He does the best work on our vehicles and we have the…read moreutmost faith that the work is always done properly on our cars. Never had a complaint.

If I could give zero stars I would! Scheduled an…read moreappointment, drove 25 miles just to be turned away by a very rude man who told me that they don't schedule appointments at noon because that's their lunch hour, yet i have an email from Richard that says my appointment is at noon! They expected me to wait an hour till they had their lunch instead of just going to lunch a little late to do an estimate for me! After all it was their mistake!! Lunch was more important than I was! I'm glad I didn't let them touch my vehicle! Who knows what else would have been more important!!

I have lived in the C-U area all my life and at 72 years of age I can finally say I have an auto…read morerepair business I can trust. They are honest!!! The quality of their workmanship is top drawer and the price they charge is very reasonable. If you are looking for a reliable auto repair business Urbana True Tire is the best. I highly recommend them!!!

I recently requested that Long's Garage detail my car, as I thought that a mildew smell indicated…read morethat there might be some water trapped in the padding under the carpet. I had called around town for estimates, but four other places were either unable or unwilling to look under the carpet for water. The estimate I was given at Long's for detailing alone was about 30% higher than all the other places I called. However, everyone I spoke to there was very friendly, and focused on providing the best service possible. They were all willing to take the time to listen to me, to ask questions, and to explain exactly what they would do to determine the location of the problem, and to resolve it. I ended up leaving my car at the shop for three days, but Rudy explained all the reasons for this, and I trusted his judgment. When I went to pick up my car, it looked fantastic and smelled great. They took the trouble to explain to me the efforts that they had made to locate the source of the leak on the roof, and the fact that they had had to remove more than four gallons of water and ice from under the floorboards. They removed all the water, dried the padding, cleaned the carpet, and sealed the leak. They actually undercharged me for all this work and when I told them this, they said, "We want the customer to be happy." Because of their conscientious attention to detail, their expertise, and their exemplary work ethic, they basically saved me thousands of dollars in future repairs and rust damage treatment. I am very grateful to this establishment. I can highly recommend the services of Long's Garage to everyone without reservation.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

I was driving across the country and had a check engine light on for ages. I stopped by KCM and…read morethey were kind enough to check my car out, fix the problem and send me on my way. They're nice people and I would absolutely return if I ever have car trouble while nearby. Thank you!

Excellent service. The waiting area is a little small so it's probably better to drop a vehicle off…read morebut that wasn't an option for me that day.

Great service. Excellent value. The proprieter was efficient and thorough. Will definitely use…read moreagain.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

Recently I was on the hot rod power tour with my 63 Impala SS and had an air shock that developed a…read moreleak. I was 2000 miles from my home in WA state and needed help! I found Reds muffler shop and the folks there were eager to help out a fellow "car guy" It was great to meet the gang there and learn about the family history of the shop. What wonderful people! If there was a way to give them a 10 star review, I certainly would! Yesterday, I fiinished up my 9000 mile trip all around this great nation of ours in my 63 yr old car thanks to the help and kindness of the folks at Reds muffler shop and others along the way. THANKS from "Waylon wires old iron" on youtube.

Dropped of my car in the morning, got a call shortly after explaining the issue with photos and…read morevideos sent. Muffler was repaired by the afternoon.

they worked on my transmission initially they said there is a leak from two pipes. They charge me…read morearound 500 for that and later the issue was still there. I brought back the car, they say it's the 3rd pipe they have absolutely no idea how to diagnose the actual problem. And they made me pay the diagnostic fee again. Very bad, not recommended at all.

Best prices around. Have taken my Kia there several times and usually fixed same day. Way cheaper…read morethan a dealership and nicer. Will call and detail the problems and ask your permission to fix

Hansons took care of my daughter's car that wouldn't start and couldn't be jumped either. We towed…read moreit to them and they replaced the battery within 2H at a very reasonable cost and also checked everything else for us bc they knew she would be driving it back home to Chicago. Highly recommend!

Fast, professional service and very competitive prices!!…read more I'll take my vehicles to Hanson's every time.