Walls Jewelers

Customer service is the absolute best. They were not able to repair my glasses, but reached out to…read moreanother vendor for me. And while the glasses were not able to be repaired the service received was appreciated.

Mom had a ring that had been run over by a car in her jewelry box for years. I heard about…read moreJohnson's from a friend who has lived in Cary many years, so decided to take the ring in and see if they could fix it. The lady that helped us when we left the ring made no promises, but said they would try. She was so kind! Today we picked up the ring....and it was even better than new!! Not only did they fix it, they cleaned it up and it was shining like new. She is so pleased and the people there are so helpful. I will come here for any repairs and even a watch battery from now on. A small but wonderful store with wonderful customer service!

Treasure Isle

4.6

(15 reviews)

I was leaving for home and need my ring sized before I left. They did it in one hour and it was…read moreperfect

They were so sweet and helpful. My ring was resized perfectly in an hour. And they polished for…read morefree!

Brummitt Jewelry Design Studio

(5 reviews)

Incredible designs. Very unique They will come to you or make an appointment at the stufioread more

The prong on my engagement ring bent and I was devastated! Mimi quickly addressed my quote and was…read moreable to get me in quickly. The studio is beautiful! Incredibly warm and welcoming. My ring was looked at by Russ and he fixed it on the spot! I am so pleased with the service & happy to have found a lifetime jeweler.

Picasso Pawn

3.9

(8 reviews)

Overall, my experience wasn't bad, but there were some downsides. I was helped by a person named…read moreShiela. She did not seem to care really at all about my transaction. Another gentleman helped me more and we agreed on a price, then she wrote it up for ten dollars less than the gentleman agreed on with me. I didn't want to deal with her anymore so I took it and left. It would have been a better experience dealing with a different associate I think.

I was up a creak when my moving company never delivered our stuff. Came here with my wedding…read moreband. And they helped me out with a pawn. I am grateful and will be back to get my ring back!

Knightdale Pawn

(3 reviews)

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

Reliable Jewelry & Loan

(20 reviews)

I had my watch break and the gentlemen inside was nice enough to fix it on the spot. super awesome…read morecustomer experience

Amazing service! I came in for help cleaning a watch for a gift and they did a great job, were…read moreexceptionally kind, and had great service!

John David Jewelers

4.9

(40 reviews)

Amazing people They are the best and most reliable people I have ever dealt with. They have fixed…read moreand created the most amazing pieces for me.. honest, down to earth and always willing to access and give you an honest opinion.

First time to John David Jewelers and they live up to their high Yelp rating. They are warm and…read morefriendly and only too willing to help. It is so nice to find a good jeweler to repair jewelry and more. They repaired my tennis bracelet that was not latching well. I've only worn it a few times, but the latch was slipping. I was surprised to find that they didn't charge me. John David will be my jeweler from here on. And I will tell my friends and neighbors about them. Excellent friendly service!

Treasure Isle

(37 reviews)

•$

First of all, I would give zero stars, but everybody there was understanding and communicative…read moreEXCEPT the "head" jeweler with "40 years of experience" (which he gladly gloated about when we showed him the ring / told him another shop didn't feel comfortable resizing the due to being a tension setting). Not mentioning names so I don't get my review flagged, but S.E. is either the Grinch incarnate or a merely a small, angry man... either way, the ownership is too complacent or lazy to do anything about it. My now fiancee and I brought her engagement ring there to be resized after being recommended to do so from the store we purchased from. Their website mentions "most resizing done within an hour", so we figured we would give it a shot. Upon arrival, as mentioned above, the jeweler saw it, and gave us a time that it would be complete by, "give me a couple hours", cool, we can walk around the mall, eat, kill time. About 15 minutes away from the time we were given for pickup, seeing as we were walking right by the store, we decided to check and see if it was done. We arrive and ask, and the jeweler scoffs "it will be ready closer to when you were told it would be ready". We explained to him we were told 3pm, and currently it was nearly 2:50pm. His reply? "I guess I better get started on that then". We are in no-rush, so we tell him okay, and that we will go next door to the restaurant there for a couple drinks and a snack. Before we are even finished with our single drink each, and a small plate of wings, he is in the establishment schmoozing with other bar patrons. We then return to the store and, thankfully the ring is done. We look at it, and well, it's good enough, but we've been in the mall around 6 hours at this point. I explain that I had planned on proposing that night, and while I appreciate the quick turnaround on this type of job, I will likely be bringing it back to have it corrected and returned to as close to it was when we bought it, to which they agree is fine. That Sunday, about 2-3 days before Christmas, I return with the ring. I am discussing with the jeweler that, for as confident as he was, this (small) resize does not exude "40 years of experience" and I would like him to correct that and fix the issues with it. Issues being, when resizing, he did not cut evenly or did not bend it in evenly causing the settings to basically be lopsided when the ring was on the finger, the diamond itself was far looser than when we brought it, and, worst of all, in resizing, he added metal to the tension setting as it had opened up a little. This metal not match, nor look consistent with the white gold on the rest of the ring, it was not built up, nor sanded enough to not look like a sack of potatoes (shown in pictures). He agrees that it isn't his best work and will fix it up for us. I proceed to ask him about when he thinks he'll be able to work on it / general timeframe, as once again, I know it's close to Christmas. I mention it's not a huge rush and I don't want him to think I'm rushing him, as that may have been the case initially, causing him to perform less than stellar work. He mentions "It'll be done Wednesday"... puzzled I reply "Oh, on Christmas Day? You're not taking the day off?"... his response "I'm f-n Jewish, I don't give an f about Christmas, I'm going to work and make some cash". Somewhat shocked by the delivery, but hey that's his choice to work Christmas, I smiled and nodded and left the ring with him. Christmas passes, it's Thursday so I am expecting to get a call that it's ready. Nothing. Towards the end of day, I call. One of the other staff members goes to look and then informs me he can't even find the ring, and he would ask the jeweler and get back to me. Doesn't get back to me. Now it's Friday evening, I call again. "It's on the bench ready to be worked on. It will be ready for Sunday". Sunday comes and goes as we traveled to do a late Christmas with my fiancee's family, no call Sunday. Monday we return, later in the day, figuring we would give them a final chance to rectify the situation. We get there, the ring is still on the bench and has yet to be started, and to boot the jeweler isn't there. The nice woman at the counter tells us that she thinks he just went to grab a quick bite or use the bathroom but should be back soon. We wait around, and he finally returns, and it STILL hasn't been started. There is finally some back and forth, a bunch of excuses, and I ask for the ring back. "I guess you want your money back to?" "Yep, thanks for making that so easy'. I then mention that if it can't be fixed, I will hold the business liable for refunding me the cost of the ring itself to get a replacement. "Sure thing buddy!" as he hands me a business card, with his personal number written on the back with "text". Would 100% avoid this place if you want anything other than cheap/theater jewelry fixed lest deal with this payaso.

Many years ago I brought my moms ring in to get resized for myself, excellent service then and just…read morerecently I brought in an engagement ring to be sized down (10k gold). Again, excellent customer service and workmanship. I'll never trust anyone with my jewelry needs except Treasure Isle. Added note: in the past when I worked as an optical manager, I would send patients with metal frames to Treasure Isle. None of our customers ever had anything but great things to say.

CMI Jewelry Showroom

4.8

(26 reviews)

In an act of kindness (above and beyond), on Mother's Day, CMI fixed the link in a cousin's watch…read morefor free. I decided to repay the favor and give them my business. I had two rings resized. Intake was easy and staff were very nice which included interaction w/owner or manager. Everyone was so helpful and detailed. Once completed, they called to have them picked up. Consistently great service and quick. I'd recommend. Service cost was slightly higher than others but they did great work and I totally trust them for future business. It was worth the price difference.

Have bought several pieces here. Skip the chain jewelry stores and go to CMI for great value and…read moreservice.

Clock Wise

3.8

(13 reviews)

Expert service. Scott is very knowledgable. My grandfather clock is working better than it ever…read morehas.

Very professional and knowledgeable every time. I have…read moreseveral clocks that have been serviced by Scott, the owner. They even make house calls.

Cary Awards

(4 reviews)

Located in the Grand Asia shopping district, opposite Roses and the DMV…read more The gentleman who helped us was able to turn around a custom plaque for us same day for a minor fee. It was a dedication for an Eagle Scout service project and turned out beautifully. We really appreciate having this business in our community.

We've used their services for many years and they are very helpful, attentive and responsive to our…read moreneeds and changes.

Home Street Creative

(1 review)

Home street creative was the most amazing company to work with for our custom engraved perfume…read morebottles! Rachel was amazing and walked us through the process and answered every email so quickly! Not only did the bottles turn out absolutely gorgeous but she was so timely with our order and such an amazing person to help us create something to remember our special day! Highly highly recommend reaching out for all your engraving needs! -Zoe and Jared

From the owner: Raleigh Calligrapher and Live Engraver Home Street Creative offers live calligraphy and engraving…read moreservices for events, transforming celebrations with personalized touches. They also create custom engraved gifts, hand lettered day-of wedding details, and mirror signage rentals. On-Site Calligraphy and Engraving for Live Events | Glass Etching Service for Brand Activations | Calligraphy Personalization for Corporate Events | Wedding Signage | Mirror Signage Rentals | Custom Gifts

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Roger S.

5 years ago

Brought an old Rolex to Wall's for some repairs. They had to send it out to a certified Rolex repair service. The work was done as promised and returned as promised. The work was truly 1st rate. The watch came back looking new. Larry Walls is personable and really cares about his work and customers. I am glad to know he is there. Roger read more

J S.

12 years ago

Best Jewelery Repair & Watch Battery Replacement in Raleigh! Not only do you get quality service, but you can enjoy a great conversation with Larry, owner & operator. I wouldn't take my business anywhere else.. He's got my business until he retires... hopefully not for long while yet... js read more

sergio r.

4 months ago

Terrible experience worst customer service never go there, they are so rude they would talk to me as if they didn't care.

Stephan C.

16 years ago

Great Jeweler! Larry is top notch, I will definitely come back when I am hunting for some jewelry.

Anthony G.

7 years ago

I do not have enough words to say how impressed I am with the service and quality of work.

Walls Jewelers - jewelry - Updated July 2026

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(17 reviews)

Stopped in for a quick repair on my necklace clasp. The shop was busy (a great sign). Ann…read moreacknowledged me upon walking in and allowed me to drop off my necklace for repair. I received a call back within 2 hours that it was ready! Service was prompt, bonus they had a lot of eye catching jewelry in the shop. I will be back!

Stopped in today to get a family heirloom ring re-set. Michael was SOOO helpful and knowledgeable!…read more He spent a lot of time with us and had great ideas on re-setting to get just what I want! Can't wait to see the final product!

HandPicked

4.0

(8 reviews)

Found a HandPicked here! Woohoo! For a tomboy, I love this girly store -- very cute pieces of…read morejewelry at excellent prices. There's lots of silver, which makes this allergic-to-gold chick quite happy. Most of the pieces, though, are colorful in all sorts of stones, textures and designs, and many have matching earrings. Some pieces are small and elegant while others can be on the big and bold side. I'm okay with moderately-chunky, but brash and over-the-top-chunky is not my style. HandPicked does gift certificates -- great idea if you need a gift for a girlfriend but aren't sure which piece to choose (if you are a guy, that piece of advice is NOT for you! Buy something you think she'll like, but hang onto the receipt just in case). They also do monogramming. I wish this location was bigger and had more inventory.

Really LOVED this store. Not sure why I just found out about it!…read more They have cute stuff for you, friends, and moms! And I loved their service and felt very comfortable...I am not a fan of Charlotte's because I feel like they judge me when I walk in. Jewelry, bags, and fun home decor.

Malay Jewelers

3.7

(6 reviews)

Here's a video of my ring. They always do a excellent job patient. Loving caring. I always do my…read morerepairs here.

I bought my husband a chain here for his birthday. It broke within a day of him wearing it. They…read moresupposedly sold me a warranty but refused to honor that warranty. Do not buy from this place. They likely are selling fake jewelry because it wasn't worth what I paid for it based on what another jewelry store told me when they looked at it.

Traditional Jewelers

4.5

(16 reviews)

Traditional Jewelers has been our family's go-to for generations, and for good reason. They've…read morecrafted some of our most meaningful heirlooms; pieces that tell our story and will be passed down for years to come. From timeless classics to more personal, custom designs, they have an incredible ability to bring any vision to life in the most stunning and thoughtful way. Every piece I own from them feels special, intentional, and beautifully made. I wouldn't trust anyone else with jewelry that means so much.

Very responsive and were able to help me on the spot. highly recommend them for any repairs and…read morepurchases. I have a new jeweler in Raleigh!

Johnson's Jewelers of Raleigh

(16 reviews)

•$$$

My daughter and I went in to look for her and fiancés wedding bands. Such great service and…read moreknowledge! They helped us much. We ended up bringing back her great grandmothers wedding ring for resizing and they did a fabulous job! We recommend them highly! They are our family's jeweler.

What a wonderful, personal experience this was. They cleaned up my mother's diamond ring, gave me a…read morebeautiful box, all ready for our son to present to our future daughter in law. Dan and his team could not have been kinder. They treated us like family and shared in our joy. Please do trade with these lovely people.

Precision Quartz

(21 reviews)

I found the assistance I received here to be extremely helpful. I have a pair of 14K gold hoop…read moreearrings where the clasp had broken. The owner here gave me feedback on how it can be repaired the cost. He even reattached it but recommended new clasp to avoid future issues. I appreciate the professionalism and Prevision Quartz expertise on this visit. I do recommend them for jewelry repair services.

Stopped into precision quartz to get my Movado watch battery replaced. They ended up finding a…read morekinked gasket as well. They replaced that quickly as well, with parts already in stock. Reasonable pricing and quick, professional service from the highly experienced owners. 10/10 recommend

Mint Condition

3.7

(3 reviews)

I would love to make this review one sentence but this was not about a single interaction or…read morestatement but rather a series of unprofessional events over a nearly 5 1/2 week period of attempting to make my ring. I visited Mint Condition multiple times before purchasing my engagement ring and clearly requested an all yellow gold 4-prong setting using my original band. I was told this could be done, never informed there would be any issues providing this. When I picked up the ring the first time, it had been made in non plated WHITE GOLD with 6 prongs instead, completely changing the look of my Moval diamond. Rather than admitting the mistake, I was given excuses about why their choice was "better" and how I couldn't even tell it was white gold over yellow. There was also a scuff on my band from her buffing, and a knick at the bottom of my band where her tools had damaged the bottom of the ring. She told me I would need to sign a waiver to free her from having to back her workmanship if I switched to a 4 prong setting but I was never told there were safety concerns with a 4 prong setting and told my diamond was going to fall out and I would have to come in every month to have my diamond tightened. Also was told the gold would not match my band because they can't find heads that match. Which was something I was NEVER told initially when I processed this ring and moved forward with my order. After bringing it back to be corrected, they shaved down and permanently altered my original gold band WITHOUT PERMISSION, or without notifying me, making it far thinner than it originally was reducing it to an extremely thin width and minimizing my total weight in gold on my band, that I have owned for over 7 years. The diamond and head were sitting at a downward slant, and had to have it corrected while I waited. The owner, Breann, never once came out to address the issue or even hand deliver her work herself, she cowered behind the thin wall, and let Courtney, very emotionally, handle her business, in part telling me they already talked about it and said if I were to be unhappy with the ring they were going to just cut the head of the ring off and give me my shaven down band and money back and "be done." It was very unprofessional and they should be embarrassed. This was my engagement ring, and the entire experience was heartbreaking. Poor craftsmanship, unauthorized changes, and terrible customer service. I was courteous and gracious to this whole process that took well over a month to complete, and lack of communication the entire time, I had to chase them around for answers and updates on my ring. I would not trust this jeweler with custom work. Breann will lie and say that she showed me prongs and told me she was going to use a 6 prong. She never did anything of the sort whatsoever. I was surprised and shocked when I saw the ring in a different setting than was ever discussed. They attempt to shift the blame to me when in reality I paid for something that was done incorrectly and took a long time to fix with no consistent communication the entire time. It's shady work here, they lie, and they can't keep their lies together. The work is lazy and they make things up as they go for why they don't produce what they said they would.

I had an AMAZING experience selling jewelry here. The owner took care of me personally, and was so…read moresweet! The true vintage jewelry is beyond stunning! The services they offer are endless too! Will definitely be coming back, especially for their repair service.

Lee's jewelers

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(8 reviews)

They certainly lead my husband in the right direction when he bought my engagement ring they…read moresuggested investing in a solitaire and returning with me to design additional stones and setting. I was very pleased with the end result. Later on, Icarried in an old pair of earrings to trade , they told me my earrings were worth more than the item I wanted to purchase but they were not interested in buying them. Had they been less honest I would have never known the difference and left with the less valuable piece.

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Jewelsmith

4.5

(28 reviews)

•$$$

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

Mary & Mak

(6 reviews)