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    Piccolino Spanish Immersion Preschool

    3.0 (2 reviews)
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    Primrose School at Alliance

    Primrose School at Alliance

    (8 reviews)

    Far North

    They explained their program well and helped our child get well adjusted to day care, very…read moreknowledgeable.

    We came to primrose because we had an outstanding experience with another primrose in west Fort…read moreWorth. We put our second child here (1 at the time) and from the first day we got an incident report that she had scraped her knee. We talked to them about what happened and we were told there was a lot of kids to keep up with and it was just an accident. We accepted that response and just thought that it happens and let it go. Throughout the past year and a half, we received consistent incident reports. However, the last 4 incidents involved my child getting bit. We addressed this with Hilary, as it seemed to be a regular occurrence. Her response was "it's a phase and it happens." We continued receiving these reports only to get the same response. Not a solution, but an excuse. Then, our child was moved into another classroom with only a 1 day notice. They told us that they sent an email (which would have been a 2 day notice) but we never received it. They told us that our child was being moved because it was time for them to be with kids their age or older and this would probably help with the biting incidents. Our child continued to get bit (the first and second day in the new class) received bruising. The last time a biting incident occurred, I asked to speak to Hilary, but she would not respond to us, so we asked to speak to the owner of the daycare. That same day, I went to pick my child up, obviously very frustrated at the situation. I went into the new classroom and asked the teacher if she could explain what led up to the biting incident, wondering if our child was instigating because we never fully received the story. Before I could really have a conversation with the teacher, another front office worker, Stephanie, came in and told me that she wanted to talk to me in the office about the incident. I expressed my frustration, but all I received was attitude and excuses. I demanded to speak to the owner at that point because I felt that I didn't get a solution. The next day I got a call from Linsey the "Area Manager" not the owner. We had about a 30 minute conversation and when I expressed my frustration with communication and the biting, she disregarded how I felt and assured me her team member (Hilary) was a great communicator even after I told her that had not been our experience. I told her that this was our notice and that we would be taking our child out of the daycare because it was too many incidents, which is alarming. I was still left feeling unheard and as If my child was just a number and payment to them at this point. We decide to pull our child out prematurely, that same day. My spouse sent a message letting them know our child would not be returning. We didn't get a response back. We messaged them on the app - still no response. A few days later we got a response saying "that's too bad she will be missed" *like I said prior, poor communication* We had to get advice from another Primrose location with how to proceed in order to get our child's stuff back. My spouse called the daycare, with the advice from the other Primrose location, to let them know that she was going to pick up the remainder of our child's items. *diapers , wipes , clothes ect. Stephanie answered and as soon as my spouse stated who she was, stephanie gave her attitude. When my spouse arrived at the daycare, she had to find a teacher because no one was at the front desk. We were given our child's things in a plastic trash bag. No one from the front office talked to my spouse or tried to justify the experience. To this day, Jessica the owner, hasn't reached out or even communicated with us. It's a true disappointment with this experience! They don't take accountability or try to work with you on a solution. They don't carry the same Primrose culture that we've experienced at another location. A simple solution that would have kept us would have been, we will watch the kids better or maybe try to keep the bitters separated. I wouldn't recommend trusting this daycare with your kids. It's an upsetting and disappointing experience that shouldn't have happened.

    Kids 'R' Kids Learning Academy of Keller - Child Care Keller, TX

    Kids 'R' Kids Learning Academy of Keller

    (18 reviews)

    I would like to respond to Sue M's response to my review. I am not a "random or not so random"…read moreperson. My granddaughter attends this daycare and upon enrollment, we asked if management was able to hear the audio since we were made aware that we as parents could not. This is not "inside" info. Maybe that's a question you should think to ask your future daycare providers, as I'm certain there will be more than a couple. I am by no means invalidating your experience. I stand by my comment that you should be ashamed, not for posting the review, but for name dropping employees AND calling them racist. You do not know these people. It is one thing to leave a bad review since you obviously had a bad experience, but name dropping and calling people racist is a totally different scenario. Your review will follow these employees should they seek other opportunities. And for the record, my granddaughter is not 100% white and we have had zero problems. Just thought I'd throw that out there before you make assumptions as to the race of my granddaughter. I would like to address the previous review given by Sue M. Sue M's review infuriates me for several reasons. My granddaughter attends this daycare and we have had zero problems. It is diverse and the staff are amazing. If I were Emma or any one else you name dropped, I would personally file a law suit against you for defamation of character. Your child attended this facility for all of two months. You do not know them. At all. You should be ashamed. It is my understanding the management has access to the audio recordings for the classrooms. Have you asked them to review the footage? Have you even considered the possibility that your child is not being truthful? In this review you definitely sound like the "my child can do no wrong" parent. You should consider removing this review. Just my opinion. Hope you and your family can find a daycare to meet your standards. Good luck in the future.

    NEVER SEND YOUR CHILD TO THEM. Jennifer ( the director of…read morethis location) and Hannah - Absolutely ridiculous, highly irresponsible and sheer negligence. So If they can not even find my child's records or application in the system, how can we rely on them to really care for our children for 8 hours a day?? I worked with Hannah about 2 months prior to starting my child at this daycare and provided her application form, payment details and my child's vaccination records, but she forgot to run the application as well as she forgot to put my child on waiting list. When I called a week prior before starting my child, Jennifer (the director) answered the call and she was not able to find my child's application. Since Hannah was not available, she had me waiting until Hannah comes in. Hannah returned my call and told me that she forgot to run the application and put my child on waiting list so now I have to wait for another two months before my child can start daycare there. With all of that she was not even apologetic and the director did not even have courtsey to call me back or apologize. I was so much relying on them and now I have to look for other daycares who can take my child in just one week. HIGHLY DISAPPOINTED.

    Premier Prep School - March 2026 Dr. Seuss Week Celebration

    Premier Prep School

    (6 reviews)

    Far North

    My son went here in 2019/2020. We loved his teacher and he learned a lot. Unfortunately, we had to…read moreunenroll him once I was sent home from work for the school year in March. They wanted us to continue paying full price despite them being closed. I understood. About 2 years later once I found out I was pregnant with my daughter, I called to see if they had availability, they did, then once they got more of my information, they never called me back. I tried three times to get an update and was ignored. I believe they were annoyed I pulled my son in 2020. Either way, unprofessional and petty.

    My experience with this daycare was one of the most unprofessional encounters I've ever had as a…read moreparent. On Thursday, I called to ask about availability and a tour. I was told directly that they had openings and was scheduled for a tour the next morning. On Friday, I toured the facility, and told them I was ready to enroll immediately so my son could begin on Monday, just as I had mentioned in my initial call. Rebecca suddenly claimed she wasn't sure there was space as 2 children had enrolled on Thursday, even though she had told me there was. I had just saw his classroom and counted about nine children, clearly not a full class, when the student to teacher ratio is 1:11 and there are 2 teachers. From there, the situation became even more concerning. Rebecca went into the office, whispered with Chris, the owner, and returned stating : there were actually no spots available and my son was second on a waiting list. After voicing my concern about being told there was availability, Chris came and spoke with me promising to call me back about the availability, but that call never came. Instead, I received a generic email confirming my son had been placed on the waiting list. This experience was not just disappointing as a single mom -- it was deeply troubling as this is a faith based school. The whispering in the office, the sudden contradictions, and the lack of follow-through made it clear that honesty and transparency are not priorities at this school. I would strongly caution other parents to look elsewhere. If this is how they handle new families at the door, I shudder to think how issues are handled once a child is enrolled.

    Piccolino Spanish Immersion Preschool - preschools - Updated September 2026

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