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    Piceno's Tile and Concrete

    5.0 (1 review)

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    3 months ago

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    Summit Kitchen and Bath - Our beautiful new showroom located at 555C Adams Avenue, Silverthorne, CO 80498

    Summit Kitchen and Bath

    (2 reviews)

    In response to the Oct 16th post by Christina, some clarification is to be made on some of the…read moreinaccurate comments she posted. Perhaps she has us confused with another customer?? We had a total of 2 visits in the "showroom" and only worked with one designer, Taylin. (Who has since terminated her working relationship with this business) . During our second visit, we asked that more specific language, be added to the pending contract. She did not agree to make any addendums to the contract. She continued to state to us that there were allowances in the contract that would take care of everything. We had wanted to be perfectly clear about everything ..sizes, shapes, quality, brand names of products, etc. The only comment made to us was that if our choices of fixtures, tile, ect. go over the allowance, it would be added to the cost of the project. We had hoped for a water tight quote on the cost of the renovation project. We never received an offer to move forward in a transition process with the owner and a "new designer" (??). We were advised that the owner would be "available" to us if need be. You stated in your recent comment that you "reached out to set an appointment with (us), the owner and "our" designer". This is not a true statement. You stated that "our designer" offered a "same day meeting". Again, this is a false statement. We are completely unaware of a new "designer". I do not intend to get into a conflict with this business. I believe they have us confused with another client, as so many statements made by Christina in her post do not relate to our situation. My final comment is "buyer beware"........

    Before we decided to go with Summit Kitchen & Bath, we interviewed other kitchen/bath contractors…read morein Summit County and in the Denver metro area. Having experienced past issues with contractors, this time, we needed to be especially careful. Ultimately, we were most impressed with Summit Kitchen and Bath's enthusiasm and resume of work in Shock Hill and other Summit County neighborhoods. Greg has worked on high end kitchens/baths for decades and we knew Brenda before we bought this house. After spending time with Greg and Brenda, we could tell they loved their work and were good at it. Our Eagle's Nest home has an odd kitchen which felt disproportionately small for this almost 4000 sqft home. We believed it was inevitable that we would need to tear out walls to make the kitchen feel proportional to the house. Greg and Brenda were actually excited about the challenges that came with this kitchen remodel. They came up with exceptionally creative design features incorporating elements we never considered. Only someone with Greg's experience could have come up with ideas to make our kitchen finally feel proportional to the house using the same space -- no walls needed to be torn out and he found additional space for cabinets we never considered. Summit's selections of granite, cabinets, hardware, etc. were virtually unlimited. Greg has access to virtually anything. Summit also has connections with many other businesses in Summit County. With Greg and Brenda's referral, we got a great deal on outstanding appliances. After they were done, the kitchen flowed perfectly with the remainder of the house and, based upon the opinion of a real estate broker, enhanced the value of the house more than 4 times the total cost of the renovation. Greg and Brenda were exceptional in coordinating their workers, the various aspects of a renovation, and in sticking to their promised schedule. During the tear out, an unexpected and time-consuming plumbing issue surfaced which could not have been anticipated (bad design not to code when the house was first built); yet, Greg and Brenda were still able to maintain the schedule they promised. They anticipated the unexpected in their scheduling! We were away during much of the renovation. Before we thought to ask for an update, Brenda contacted us with an update. She kept us well informed at every stage of the process. Summit's workers were meticulous in keeping the rest of the home shielded from the construction project. Summit's price for the entire tear out and rebuild was very competitive with even Denver contractors who have much more competition. This has been the best contracting experience we have ever encountered. These folks know what they are doing, love what they do, and do it well!!

    Wheatley Creek Services - Mountain Home Services: Painting, Remodeling, & Cleaning

    Wheatley Creek Services

    (3 reviews)

    We had a very costly and unprofessional experience with this company…read more The contract was to retile one bathroom and remove a tub and construct a walk-in shower with a raised still and sliding glass doors in the other. Israel Allen did not follow the contract specs. Installed the wrong tile in one bathroom. Did not installed the required niches in either bathroom. Informed us after the fact he installed stainless steel shelves. His excuse, there was a fire wall. He could have installed them on the two non-firewall areas. This is exactly what we did not want! The master bathroom walk-in shower was to have a step tiled pan with a raised still to prevent water from ending up on the floor. Instead, he constructed a 8 inch high raised flat platform! Now when the shower water hits the glass doors copious quantity of water end up on the floor! If there was ever a minor drain backup, this shower platform would flood the bathroom floor eventually leaking down to other floors in the condo building. We told Israel Allen on numerous occasions to engage with the Homeowner's management engineer to prevent any installation issues. Israel Allen spoke with the engineer prior to starting the project but never contacted him again. Proper engagement would have prevented this major error. We had to fly out from the East Coast once we saw the picture of the master bathroom shower final installation to rectify the issues. We had our Building Management and Homeowner Management personnel come and inspect the installation: Management would not approve the walk-in installation as constructed. Our condo had to be removed from the rental program until we correct the issues with the master bath shower. We now have contracted with an approved contractor to reconstruct the base with a proper pan and still to have the shower approved at additional costs to us. Wheatley would not address this issue without a change order and additional costs. Overall, the work was sloppy and unacceptable such as white grout staining the gray floor tile grout in both bathrooms. An example of lack of simple attention to details and pride in his own quality of work. Both bath shower trims were specified to be brushed nickel; He installed a bright chrome shower head in the master shower. Fortunately, he will no longer be approved to do any further business in these buildings. We would hate to see anyone else have to deal with what are going through.

    Called to request a quote was told to use website and they never responded. Poor customer service.read more

    Piceno's Tile and Concrete - masonry_concrete - Updated June 2026

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