The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

SCAMMY! and the owner stands behind it! They will entrap you in hefty non refundable inspection…read morefees $225 and their estimate won't even be close to other reputable installers in the area. The technician gave inaccurate manufacturer specifications for venting.

This is our second season with a wood stove. Two gentlemen came over to evaluate whether or not the…read morechimney needed cleaning. They came in, laid down a drop cloth and got right to business. All my questions were answered respectfully!! They determined that the chimney didn't need cleaning, charged a very small fee and left. As a retired couple, it felt nice to deal with an honest company who wasn't trying to take us for an extra buck!!

I requested a basic chimney sweep, which they performed without issue. However, customer service…read moreleaves something to be desired. Both the person performing the chimney sweep and the person whom I paid the bill for over the phone were really rude for no apparent reason. I have no other chimney service to compare them to in regard to quality of job performed so I can't say they are better or worse than anyone else. However, I do know I will not contact them in the future just due to the fact they were so disrespectful.

Black Cat answered my inquiry and scheduled a service promptly, and Greg, who cleaned our…read morefireplace-stove inset chimney, was on time, personable and knowledgeable. We will book them again next time!

Gary and his son were very reliable even during their busy busy season. I recommend them highlyread more

Absolutely the best customer service I've experienced in a long time. The rate I was charged for a…read moreSaturday morning emergency cleaning was very reasonable. If you're looking for a clean chimney matched with great service give them a call.

I have lived in my house for ten years. Even though I don't use my fireplace, just an oil burning…read morefurnace, I found out that it's still very smart and safe to make sure the chimney liner is clean. I always assumed that because I was getting an annual furnace tuneup and cleaning that that was enough. Turns out I was wrong! Boiler technicians aren't chimney experts and things do build up over time. I contacted Dana at Larabee Chimney Services--he had actually helped install my then-new chimney liner ten years ago along with Pickett's which is how I was referred to Dana. (I was very happy with Pickett's.) He confirmed our appointment the night before and then, per my request, called when he was on his way. He and his helper inspected my chimney and liner. Turns out it didn't need a cleaning. I had my checkbook ready and asked how much? NO CHARGE! As a homeowner I really value contractors who are honest, experienced, professional, personable and charge a fair price, and that defines Dana! We are considering getting a wood stove and will definitely pick Larabee to install the new liner if we end up getting one!

Excellent service and good advice for future work he recommended. I felt comfortable asking…read morequestions and I know he was concerned about the quality of work he completed. Polite, knowledgeable, and fair. I highly recommend him.

Eben is a rock star! He is a small company. His dad was a sweep and you can see the years of…read moreexperience immediately. He patiently and completely explains your chimney issues. Gives you options if repairs are needed and is very respectful of your pocketbook. His presentation is unforgettable and his efficient work gets things accomplished quickly and cleanly! He provides you with digital pictures of his work before and after to help you appreciate the value of his work. I highly recommend this very knowledgeable sweep.

I needed to have my chimney lined for a new pellet stove installation and I was recommended by a…read morecoworker to Mike Pollard of Port Chimney. He has done a great job with the installation and can answer questions or concerns since being in this business since 1980. He is fully licensed and insured in Massachusetts and is a member of the Sweep Guild. He returns calls in a timely fashion and very flexible on your availablility. I would highly recommend him for all your chimney needs.

From the owner: The MA North-shore, NH Seacoast & Southern ME Chimney Specialist since 1979. Licensed, Certified &…read moreInsured.

Excellent job! Very thorough and detailed. New ownership…read more Very good pricing too. A fireman with years of experience under his belt.

David and his assistant (can't remember his name) arrived on time and immediately got to work on my…read morechimney. They discovered that my woodstove inserted into the fireplace had a back plate attachment that made it impossible to get to the stovepipe connection going up the chimney. They pulled out the woodstove, removed the back plate and performed a thorough cleaning. David said that the back plate was not needed, given the way the woodstove was installed, and so we left it off to simplify future cleanings. David and his assistant were extremely professional and efficient. Not a speck of ash was left behind. I highly recommend Baker Chimney!