We recently bought a used washer from Dave & he delivered it for us, hooked it up & hauled away the…read moreold one. My daughter saw it leaking & called him. He was there really quickly but they couldn't get it to leak while he was there so he tightened the hose & asked her to let him know if there was any other problem. A couple of days later, it leaked again. We called him & he went out almost immediately, found a small tear in the hose, replaced it & she was back in business. Dave is honest, hardworking & extremely likeable & friendly. I highly recommend him & will definitely call him again if anyone needs a repair or help with a used appliance.

Very nice and good service. Got us in right away. Seems to know his stuff. Actually gave us advice…read moreon DIY fix for our rusted dishwasher racks and what type of refrigerator to purchase next. Said he also does garbage disposal work.

My first experience with this company was great, but all of the follow up has been TERRIBLE. I…read morehave it all documented and it is undeniable. I waited 6 months just for a quote to do work. I followed up two times and received no response. When I finally did get a response on the 3rd attempt, they supposedly had no record of ever being at my house, yet there was a text message exchange from April 18th in the same text message thread of them confirming an employee was on the way. They then asked me to do their job for them and tell them when the employee was there and what they were supposed to quote. Magically, it took them 2 minutes to deliver the quote via text! Only problem, they didn't quote everything they were supposed to quote. Seriously, this is not difficult, I am literally trying to give you business and you cannot give me a quote for what I asked for in an effective manner? I am trying to do business with what I thought was a nice, local, family owned operation, but apparently they did not take the business 101 class. I called again and asked for a complete, accurate quote to be emailed to me like any normal, professional business should be able to do. The lady again acted like she had no clue who I was and said she was going to look it up after gathering the same info from me that I had previously given to her multiple times. Once she found the information, she texted me back to say she had quoted me for the job....again...you quoted me for half of the job, not the full job. Pay attention to what I am telling you. I am trying to give you business for MORE than what you are even quoting, yet you cannot comprehend basic requests or produce a professional, thorough quote via email. It is sad because I feel like this is a good business with good people, but they lack in details and in the capacity to run daily operations in a way to where they know what is even going on. Sorry, but I tried...and tried...and tried... to give you business, but your own ineptitude (you might have to look this up to know what it means) failed you. Good luck...I will talk to some of your employees who will tell me what is really going on there.

Nothing this so called business owner said was true! He wasn't there! Never had a business charge…read moredouble and they always come in pairs. The workers left my new refrigerator in the garage and was here for a very short time ! What about that is "GENEROUS"-

This is a small family owned business that has a great selection of furniture and appliances. I…read morehave purchased an upright freezer and a mattress set. Both were reasonably priced, delivery was exactly as scheduled and the delivery driver called to let me know he was on the way. The owners are very friendly and at the same time very business-like and treated me with courtesy and respect and listened to what I said regarding what I wanted and did not try to over-sell me. I will be looking for more furniture in the near future and Appliance Outlet is where I will go.

I don't often write reviews but Tracy (the owner) from Charlie's Appliance was so absolutely…read moreawesome yesterday that I can't ignore how helpful he was! I'd left a message b/c our washer had stopped working. He called back in less than an hour and listened as I explained what the problem was. Tracy stayed on the phone with me for close to an hour while he had me run the washer thru a rinse cycle. He didn't want to hang up until the cycle was completed so he'd know the machine was fine, which it was. He explained that sometimes the 'board' just needs to reset itself after the machine had been unplugged for 45 min or more, which we had done earlier. Tracy is a one-man operation and if I could give ten stars here I would! He could have just as easily come to our home and done everything he had done over the phone and charged us for a service call. Instead he walked me through what he thought needed to be done step by step and all was fine. I did a load of wash after we ended the call without any problem at all. I would most definitely recommend Tracy with Charlie's Appliance Svc. 100%. Any appliance issues I may have in the future, I will definitely be calling Tracy!

Warren is the best; our technician fabulous, customer service and information appreciated! We plan…read moreto have them back to check our furnace for winter. Thanks! Stacy Hutchens

Team Rinehart came and saved the day. This is a great family owned business that walks the walk…read more Integrity,precise diagnosis and fare billing. All while completing the work promptly and professionally. Myself, my family and now friends all recommend Rinehart Heating. The owners are truly wonderful and understand what needs to be done to make happy customers. Brett M. Family-Brownsburg

Let me start by saying this: I will never use anyone other than Rinehart…read more My heat pump stopped working, so I called Hope Plumbing Heating & Air since I had a maintenance plan with them. They told me I needed a brand‑new heat pump and quoted me $13,000. Something didn't feel right, so I reached out to the maintenance man at our church. He said they always use Rinehart and highly recommended them. I called and spoke with Kevin Rinehart, explained the situation, and he came right out. Before giving me a price, he said he wanted to look at the system himself. After checking it, he found the issue--a wire was shorting out. He fixed it on the spot for $98. He saved me $12,902. Rinehart was truly a blessing. Don't go anywhere else--give them a call.

Our air conditioning died recently. I called Cook basically because I just happened to remember…read morethe name - from a commercial or something. I am incredibly happy that I made that call. From the moment I called, all the way through the process, and even after the sell/installation, the employees of Cook Heating & Air have been courteous, professional and just plain nice. Angie on the phone, Troy with the service call, Mark and Kevin with the installation - impressive, knowledgable, patient, honest...this is how a company is supposed to treat its customers. I would not hesitate to enthusiastically endorse Cook Heating & Air. Our new geothermal system is amazing thusfar - pretty much a constant 68 degrees - even when it's in the 90's outside. Perfect. Thanks Cook!

Outstanding group of people! Troy & Brian-They were excellent technicians. Both were punctual,…read morefriendly, and extremely knowledgeable about my furnace. Each question I asked was given a great response which put my mind at ease. I appreciate their efforts and will continue to use Cook Heating and Air in the future. Jay & Chris-They did a great job on the installation of ducts in my house and their repair work was exceptional. The job was completed in a timely fashion, and there wasn't a mess left behind. Angie-She is a great customer service representative, and I was very pleased with her coordinating abilities. Denny-He is a very honest and trustworthy owner. You can be sure that he will only repair what's needed and he won't try to sell unneeded services. Once he quotes you a price, he will always honor it.

Heat and Cool installed a new ac and furnance. we've had it for a week now, with no problems…read more Installers did a great job! Very honest company. I would recommend them to all! thank you Heat and Cool, Danville In Ron and Kay H.

References from 2 friends these guys are Great & Reasonable!! they come to Indyread more